Schnelle Lieferung, sehr kundenfreundliches Service. Ich habe irrtümlich 2 LED Lampen zu viel bestellt und sofort bezahlt. Ich wurde vom K-Star Team auf den möglichen Bestellfehler aufmerksam gemacht.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The shipping packaging was cobbled together from multiple cardboard boxes, including an inside out UPS box, and the end was open but sealed with lots of packing tape. Thankfully the items survived u... Ver mais
Just excellent customer service, very accommodating company. The product was set up and shipped in great packaging. The range hood worked as advertised, looks great, and they were so helpful in expl... Ver mais
Response from e mail was slow but once we got connected, it was very good experience. Items were delivered fast and correct size too. Thanks
Informações sobre a empresa
Escrito pela empresa
Founded in 2005 in Southern California, K-Star International Group Inc. specializes in producing and selling meticulously designed and technologically advanced range hoods, mini-split air conditioners and bathroom exhaust fans. We supervise the design and development of every product we sell. With our technological strengths and marketing know-how, we are an innovative leader in the industry. We consistently meet the needs and demands of the largest domestic market in the U.S. while firmly establishing our presence as a competitor in the international marketplace.
Informações de contacto
9329 Klingerman St, 91733, South El Monte, Estados Unidos da América
- 1(800)893-2168
- info@kstarus.com
- kstarus.com
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent buying advice
Excellent buying advice. Great service. Broad inventory. A little bit expensive but that’s the problem with currency exchange.
Easy reorder and quick delivery
Very efficient and reliable company
Great appliances and very reliable.
Great appliances and very reliable.
Best we have ever bought..
Solid experience all around.
Shipping was fast considering it was international. The fact they asked for a picture of the existing light to make sure I got the right replacement was just perfect.
Fail at all levels
Fail at all levels. Poo communication - I had to email and call often to get a reply. You do not stock any replacement parts for a hood that you sold. Will not be using K-star in the future...
Easy products to identify and quick…
Easy products to identify and quick service.
I really needed the led lights for the range
I really needed the lights, first I sent you the picture and you shipped exactly what I need. The led lights are working perfect.
I found the items I needed immediately
I found the items I needed immediately. Once I ordered it, I was informed about delivery, which it was quick. And there was no delivery charge.
So helpful!
Placed my order with photos and someone from the company reached out to ensure they would send the right product. Excellent service
Lot de deux spots LSD3 dont un ne fonctionne pas
Commande d'un lot de deux spots LSD3 pour ma hotte parfaitement compatibles. Malheureusement, un des deux ne fonctionne pas, il clignote. Ce qui rend inutilisable l'autre puisqu'ils sont installés en série. Le service après-vente k.starus me demande une photo de mon transformateur pour m'en "fournir" un autre je présume. Nous avons fait plusieurs tests et notre transformateur fonctionne parfaitement. Il y a bien un problème avec un des deux spots.
J'ai demandé le renvoi d'un autre spot et au proposé de renvoyer celui qui dysfonctionne mais je n'ai aucune réponse.
Je ne recommande vraiment pas cette entreprise.
Incorrectly assumed my reason for…
Incorrectly assumed my reason for purchase and then canceled my order without reaching out first.
sent me the wrong item i had to call u…
sent me the wrong item i had to call u guys about it then the guy there wanted me to return it back and said he sends label tru email so i told him send label with my correct item. the following week i recieve what i order along with the label to return the wrong item. i gave that package with your supply label to UPS driver. afterwards i get text from u guys with delivery pictures of wrong item and emails asking about. and as i said i gave that package to a UPS driver.
you guys stop harrassing me i did my part already.
the HOD arrived DOA
the HOD arrived DOA. I have contacted via phone and no reply from KSTAR
Fast shipping- I just got them
Fast shipping- I just got them, they don't look like to much,but if they do the job,that is all that matters.
The price was better than most.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








