Label Lahra Opiniões 10

TrustScore: 3 em 5

3,0

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Informações sobre a empresa

Escrito pela empresa

Label-Lahra is a boutique-inspired fashion brand designed for confident women who know their style.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

10 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really happy with my experience

Really happy with my experience with Label Lahra. I ordered a dress for a wedding and it arrived very quickly. The quality was excellent and I was so pleased with how it looked. Unfortunately, the fit wasn’t quite right for me, so I chose another style instead. The exchange process was smooth and easy. I had also entered the wrong email address by accident, and the customer service team sorted it out straight away. Fast shipping and very helpful support. I would definitely recommend Label Lahra to others.

12 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a absolute scam

This company is a absolute scam! The dress i ordered cost me $80, when it arrived i realised it was cheaply made in China! After emailing them for a refund- they said they could only request 10% of my money back.
After continued emails I got them to 40%, and they would stop communications unless I accepted or returned the item. Do not buy from here. Label Lahra is a scam!

30 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not trust this website

Do not trust this website! I never received a confirmation. I have been emailing with an AI customer support who wouldnt refund my card, claiming my item had already shipped. No tracking number was advised and the number listed on their website does not exist with Fedex.
Its been over 2 weeks and I have received nothing. Even though this is a legitamately registered company, GIVE THEM A MISS!!

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not as expected.

Purchased a size L dress after trying on friends M. Arrived and was same size as M. Dress was posted from Australia but was required return to China. $30.00 postage. After emails offering 10% of price & keep dress to save postage.. finally agreed on 30%. Very disappointing and wouldn’t recommend anyone dealing with this company.

22 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

MASSIVE SCAM

MASSIVE SCAM. Do not buy from this site. The $90 item I received is not even the same as the one pictured. Website looks legit but is completely AI. They will respond to emails but a big waste of time and money.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Label Lahra

Resposta da Label Lahra

Hi,

We’re sorry to hear about your experience — that’s absolutely not the standard we aim for.

We take product accuracy very seriously. If the item you received does not match what was shown on our website, we’re happy to review this and offer a suitable solution. Our support team is always available and works with real people, not automated systems.

Please reach out to us again via email with photos of the item received, so we can resolve this properly for you.

Kind regards,
Customer Support Team

Classificada 2 em 5 estrelas

Rubbish products, delays & fake shipping details

Had a typical tracking number not working-type scenario, and realised this might not be what I thought. The items look good, the price is nice... and the site looks quite legit. even had a https: address.

I have been having exchanges with customer service but the tracking numbers sent don't work. They then stopped writing back to my questions entirely.

Will see if my bank will reverse the charges, but over a week ago now (after saying 2-3 day delivery), and I think delay is tactic #1, so a chargeback is harder.

--
Edit: the item did come in the end and I'm amending my initial review. There is no way the 2-3 day Aus/NZ shipping is legit. Makes it seem local when it's not. Came from China, took like two weeks. Product is not great.

1 de fevereiro de 2026
Opinião espontânea
logótipo da Label Lahra

Resposta da Label Lahra

Hi,

We’re sorry to hear this. Delays or tracking issues can occur due to carrier updates, but this does not mean an order isn’t being shipped.

We do not operate as a scam, and delays are never used as a tactic. Our support team is available to resolve this properly — including a clear update, replacement, or refund if needed.

Please reply to our last email so we can finalize this for you.

Kind regards,
Customer Support Team

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