Excellent liquorice, shocking customercare
Excellent liquorice, the best but the customer care is very poor and no apologies when they do not fulfill. Perhaps they’ve got too big? I’ve bought this liquorice for so long and so enjoy it however the customercare is dreadful. Packaging not packaged correctly, items left to roam around in the box. Shipping takes over 7 working days minimum, that I do not mind as it is well worth the wait, but things not packaged correctly where items are not secure then arrive damaged and they only replace an item where the lid was off clearly whoever packaged it thought they’d try it as that’s the only reason just one item would be left open. I feel all items should have been replaced as the other items were damaged, but no, no apologies just well send the open item . I’m not impressed and this is not the Danish standard ! It’s a shame as you are truly the finest product but the business has gone caput! Very disappointing and upseting and I shall have to look elsewhere