Lamonaspares Opiniões 

Great service, engineer notified of approximate time of arrival.

Found the service provided from start to finish excellent. Kept informed on who was coming & when. They turned up on time, & resolved the problem.

Great item, very well packaged, superfast delivery. The only problem was here were no instruction on how to remove the old cover from the draw and install the new one - some videos would be really helpful. I drove to my local Howdens but the staff didn't have any clue either. Fortunately one of the local kitchen fitters was in the showroom and was able to do it for me. Once installed it was perfect.

really friendly service

These were not available in stores and it was very difficult to find the correct ones online. I was only able to do this as I found the original paperwork from 11years ago with their serial number. They did not arrive quickly.

Very good engineer.
Problem still exists.

I will NEVER purchase a Lamona appliance again.

I am absolutely furious that I have spent thousands on a brand new kitchen and the light inside the brand new cooker does not work. When I called to get this sorted I was told it won’t be covered under manufacturer and there will be a call out charge and cost to replace!!! All they did was try and sell me insurance!! They also needed the Howdens invoice which I do not have as I was told by Howdens that due to data protection this goes to the builder. They did have all my details though and I confirmed everything. It’s absolutely terrible that when you purchase something brand new and it is defective, even if it is just the light (which helps my elderly mother) that you have to pay to get it repaired/replaced. It’s only been installed like 2 months. Disgusting!!

Great to find the spare parts online and delivery was great although not quick as it took boy 2 weeks.

Answered within the day and reordered broken part without a quibble!
Very impressed.

The repair was completed in under a week from being reported

The item was cracked in transit

Delivery time and item size

The service from the engineers was excellent. Our only issues were the length of time it took from diagnosis of the fault to the spare part being received and our rebooking for the work. It was also quite difficult getting the first appointment and took a long time answering questions and trying to be sold further insurances.

Easy ordering. I was a bit concerned but I was pleasantly surprised. Delivery was excellent too.

The spare part arrived in 2 days as the engineer said it would, we managed to fit it ourselves without any problems.

Order completed without incident. No issues

Swift delivery of order and easy to locate correct item

Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service.
However it didn't solve the problem and my fridge door now not only has no suction but it won't even close and keeps popping open. It was old so unfortunately a new fridge/freezer has had to be ordered. It was 16 years old so I think that's pretty good time for an appliance to last.