I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... Ver mais
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Leia as opiniões dos outros
Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... Ver mais
Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... Ver mais
Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... Ver mais
Informações sobre a empresa
- Loja de Iluminação
- também em
- Loja de móveis
Escrito pela empresa
✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen
Informações de contacto
Rabanusstraße 14-16, 36037, Fulda, Alemanha
- +45 96 750 478
- info@lampemesteren.com
- lampemesteren.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
nice material and quick delivery
You can trust Lampmesteren
The pendant lamp I ordered to my home in Los Angeles in the U.S. was delivered on time, within 5-6 days, and undamaged. I was concerned about not receiving the product and getting ripped off but I decided to trust Lampmesteren and pay for the order with my card number. I would trust this company for my next purchase.
Great prices for Kartell accessories
Great prices for Kartell accessories. Shipping a bit steep, but coming from Denmark, quite understandable. Even with postage, the product was cheaper than buying direct. I would definitely recommend this efficient company.
Not what I ordered
Lamp purchased arrived with a two pin plug, this was not specified on the website and not compatable in Ireland despite the fact that the website was a .ie
Customer service was abrupt to say the least and not one bit helpful. Will never again purchase from this site.

Resposta da Lampemesteren.com
Terrible customer service
Terrible customer service. The website stated that the lamps I ordered were in stock but they were not and I had to wait almost a month for them to be shipped.
In addition to this they then got stuck in customs due to the sender not providing the correct information. UPS has contacted them several times and so have I, nobody replies. Its a week since the lamps arrived in the UK and I still do not have them. Absolutely ridiculous.

Resposta da Lampemesteren.com
Great lamps
Great lamps! Quick to deliver, and easy to communicate with customer service!
Excellent service.
Amazing service.
Highly recommended
Great selection of spare parts in stock - they had just what I’d been searching for. Super quick delivery to the UK at a very reasonable price. Highly recommended.
Very easy and reliable company
Very easy and reliable company. Kept informed every step of the way. I’ll definitely be using them again
I received my lamp with a broken bulb
I received my lamp with a broken bulb, I replaced it with the same model type in order to be able to use the lamp. I am now being told that is what created an issue with my lamp and that nothing can be done for me which I find unacceptable

Resposta da Lampemesteren.com
Superb service
My beautiful mater light fitting was ordered easily and delivered within 2 weeks. I love it. All communication was helpful and so user friendly. Can't wait to order more.
Great working experience
Great working experience, Issue with one light and they had no issues replacing it, and are easy to work with
I am very satisfied
I am very satisfied, the lamp came quickly and is flawless.
Happy costumer
I've placed quite a few orders with Lampemesteren lately, and without exception they've all been delivered fast. I've had one order I had to return as the lamp ended up being too small (I didnt check well enough), and the customer service was very helpful and efficient. I received my reply from customer service within minutes!
Great value
Great value, brilliant delivery service and excellent product.
Light speed
Fast, efficient, well priced and Edison kept us in the loop the whole time. Brilliant stuff.
Great purchase - recommended
Great price and super fast delivery to the UK. Recommended
A few clicks and the postman is already…
A few clicks and the postman is already knocking on my door !
Thanks
Despite considerable problems with the…
Despite considerable problems with the delivery company UPS, Lampemesteren did everything in their power to supply me with the item I ordered. It took a couple of months but they always answered my E-mails and tried hard to get UPS to see sense.
Otherwise the Lampemesteren lamp cable adjuster worked perfectly after I received it. :-)
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