I ordered a lamp that came bended to the point where it didn’t fit. One of the features came out as well. I emailed them a couple of times and no response was received. So I ended up with a broken la... Ver mais
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Leia as opiniões dos outros
Chose Lampmasters over cheaper alternatives because they promised faster delivery. The lamp arrived nearly a month late – after three delay notifications – and was defective. Since mid-December I've... Ver mais
Purchased two TR5 Pendant Ø80 Alu Copper - Tom Rossau. Arrived within a week and with no issue. Shipping costs were more than the original quoted price (was contacted after purchase) but we were still... Ver mais
Excellent customer service from my initial enquiry to delivery. I cannot fault lampemesteren.com at all. I will certainly be using them in future and even with a shipment coming into the UK from Europ... Ver mais
Informações sobre a empresa
- Loja de Iluminação
- também em
- Loja de móveis
Escrito pela empresa
✔ Northern Europe’s largest selection of designer lamps ✔ 30 day return policy ✔ Largest selection of designer lamps ✔ Professionals behind the screen
Informações de contacto
Rabanusstraße 14-16, 36037, Fulda, Alemanha
- +45 96 750 478
- info@lampemesteren.com
- lampemesteren.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast delivery and great value
Fast delivery and great value. Would recommend.
Exceptional service
The service was exceptional - fast processing and arrived in just a few days even outside mainland Europe without having to pay extra. Item was packed in a very secure way. Highly recommended.
Great price and speedy delivery.
Very good customer service
Very good customer service. Everything arrived safely and on time. I’m delighted with my order
I was happy with the follow up…
I was happy with the follow up information on delivery and the quick time to receipt of the package.
I was surpried to find out that the light does not allow or change of light source. Perhaps this is a new thing, but I would like to be warned of this for future purchases. It seems uneconomical and environmentally unfriendly.
Excellent service and beautiful pendants.
We are extremely happy with our pendants. Thank you!
Phenomenal experience
I found this company in an online search for an unusual lamp. Their price wasn’t the lowest I found, but was very competitive - and they include free bulbs with the lamp. Most importantly, they had numerous positive reviews from a variety of sources.
Ordering online was straightforward, and went smoothly.
The company is based in Denmark, and we live in Kansas, so shipping was pretty expensive, considerably more than I’d normally consider paying, but I have no idea what overseas shipping costs. User reviews again factored into the decision to go ahead with the purchase.
They sent a confirmation email immediately after I ordered, which was on a Sunday evening. The next day I received an email that the order had shipped, with a tracking number. To my great surprise, the estimated arrival was in TWO days! I was very skeptical, but tracking updates notified me it would be delivered on Wednesday. Sure enough, Wednesday afternoon it arrived. Considering the covid related shipping crisis the country is in, the delivery time was phenomenal.
The lamp was well packaged for travel, in it’s original sealed box within the shipping box, and the extra bulbs were included in original sealed packaging. I am extremely impressed with the company and its merchandise, and wouldn’t hesitate to purchase from them again.
Quick shipment, Product as expected, excellent packing
Quick shipment , great packing and great customer service! This was my third purchase from Lampemesteren and never disappointed!!
Very nice!
Fast delivery and immediate response were very good. However, you didn't give me the light bulb that you were supposed to send with me.
Quick delivery and good Communication
Had the original PH Lamp spare part I needed in stock and arranged for fast delivery to the UK. Even with customs / VAR charges prices was reasonable. Good communication through order-to-delivery process Highly recommended.
Purchase to Portugal
The information requested was provided with extreme accuracy and fastness. Very professional company.
Received my item ordered from EU and…
Received my item ordered from EU and delivered to Chicago, USA within a week.
Love my Fat Boy light and it came in perfect condition. well done.
Excellent, speedy service
I ordered Sunday and had my lamps delivered in Canada Thursday. Excellent, speedy service - highly recommended.
Excellent through and through.
Excellent through and through. Item was well packaged and delivered 3 days sooner than predicted via UPS, which was appreciated. Completely satisfied with this transaction.
Excellent customer service
Bought a lamp and the color was different from one I bought previously. They sent another one and it had the same issue. I returned both and exchanged for a different color. This process was seamless and quick. What a great customer experience. One of the better customer service experiences I've had on the web. Great company.
Very fast and cheap shipping, great quality and prices
They answered my questions very fast, prices were exceptional and shipping was cheap and also very fast! I’m located in Canada, and the 5 lamps I bought got delivered less than a week after I completed the purchase. On a 930 euros order, I paid 70 euros for shipping and only 200 CAD of customs fees. I 100% will recommend to friends.
Shipping is very fast and informative
Shipping is very fast and informative - lots of detail are provided as to what is happening with your order. My items arrived within 3 days to Canada. Unfortunately one of my pendants arrived damaged but the customer service team provided a resolution quickly. Excellent shopping experience!
Great little lamp.
Saw these lamps on a recent holiday and thought they were really unique. Found that this German company had them at the lowest price and had most of the colours actually in stock. Great customer service, it arrived on time and well packaged. It looks great on my fireplace.
Thank you, quick and attentive.
I’m super happy with my light from…
I’m super happy with my light from lampemesteren.com :)
And it arrived in no time all the way to Iceland 👏👏
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