I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Ver mais
A empresa respondeu

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Ver mais
A empresa respondeu
Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.
A empresa respondeu
Good price and good quality. Excellent support staff on the phone. I would appreciate a notice with the exact date of the delivery, otherwise all went very well.
A empresa respondeu
Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, Reino Unido
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Terrible never again. Bought £484 of 20mm pea shingle. Next day I get an email stating non in stock but I can have limestone chippings... No way. Only option was refund so I asked for refund. Next day I get another email stating because I cancelled the order I can't have a refund until it's been taken off the truck.... Erm You didn't have it to put on the truck. Demanded instant refund because it's now holding the job up and I need the money to buy stuff elsewhere. Been waiting now 5 days for refund. Got an email 3pm today today 6 days later stating they have now sent the refund and it will take 3-5 days to get receive the funds. Don't ever buy anything from landscaping superstore. They are cheap for a reason.

Resposta da LANDSCAPING SUPERSTORE

Resposta da LANDSCAPING SUPERSTORE
Easy, friendly & professional service.
Prices were also competitive 😊
Was given exact delivery dates which worked well for both myself & my client.
Would definitely use & again & recommend.

Resposta da LANDSCAPING SUPERSTORE
Great support and delivery went well even though we are in a very remmote part of Suffolk - thank you.
Excellent customer service.

Resposta da LANDSCAPING SUPERSTORE

Resposta da LANDSCAPING SUPERSTORE
I was called by your very helpful deliveriy driver to see where i would like my pea gravel left and he was very polite and helpful

Resposta da LANDSCAPING SUPERSTORE

Resposta da LANDSCAPING SUPERSTORE

Resposta da LANDSCAPING SUPERSTORE
Very satisfied with the customer service center. They responded to my questions almost immediately. Very helpful. Just a small remark about the delivery. The driver did not call me before he arrived and placed my order in an inconvenient place. But I am satisfied with the service and the price.

Resposta da LANDSCAPING SUPERSTORE
From start to finish the whole ordering & delivery process was terrific. They could not have been more helpful. I had frequent emails and phone calls updating my order details and when delivery was expected. It took around 14 days to get my shed which is a really good product . Excellent company. Highly recommended.

Resposta da LANDSCAPING SUPERSTORE
Good price, arrived on time, and the driver called ahead!

Resposta da LANDSCAPING SUPERSTORE

Resposta da LANDSCAPING SUPERSTORE
Very pleased with the coping stones I purchased, they look fantastic and you can see they are high quality. Melanie at Landscaping Superstore was very helpful and patient when she helped me with queries I had. Would highly recommend this company, delivery was quick and on time.

Resposta da LANDSCAPING SUPERSTORE
Amazing purchase experience and good quality. Very prompt delivery and Simon was helpful across the board

Resposta da LANDSCAPING SUPERSTORE
DO NOT DEAL WITH THIS COMPANY. We ordered several sets of coping stones for jobs and it took months to get our products. The customer service is some of the worst we have dealt with as a business. They cost us and our customers a huge amount of money, time and stress and they couldn’t care less because you are passed about between so many staff that have bonuses what is going on. Steer clear.

Resposta da LANDSCAPING SUPERSTORE
Very easy to order on-line, kept informed of every stage of order and delivery process,came on time and very polite and helpful delivery driver,
Just another dropshipper. We have made a mistake of ordering from them. They keep zero stock. Everything is dropshipped from real supplier. The problem is the customer service knows nothing about deliveries.
We keep getting the same update from them: "we do not know where the goods are but will find out from the supplier". Then they make a promise to follow up and never do.
Just a dropshipper without the proper system in place so they can actually track the deliveries. Poor

Resposta da LANDSCAPING SUPERSTORE
Order coping stones on 30/06/25, contacted them a week later for ETA to be told they don't know. I said a week, month could not tell me. Phoned company which produces the coping stones they said landscaping superstore had a big back order due to change in ownership and no ETA could be given as orders were being processed in place order.
Found the exactly same stones on another website, cheaper and they were delivered in 14 days.
All I can say don't take orders if you can't fulfill them. Plus don't lie and say it won't be quicker to purchase from another supplier because it was.

Resposta da LANDSCAPING SUPERSTORE
Shocking
Ordered £1k of products but no delivery. Made contact, to be told they have been bought over and no idea when delivery will be made.
You would have thought that good customer service meant they would reach out but no, just keep my money for over 3 weeks and another 7 days before i get a refund.

Resposta da LANDSCAPING SUPERSTORE
Good quality product, exactly as described and delivered promptly. A fair price compared to other companies.
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