I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.
A empresa respondeu
Good price and good quality. Excellent support staff on the phone. I would appreciate a notice with the exact date of the delivery, otherwise all went very well.
A empresa respondeu
Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre LANDSCAPING SUPERSTORE
Escrito pela empresa
Who are we?
LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Informações de contacto
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, Reino Unido
- 01752581543
- sales@landscapingsuperstore.co.uk
- landscapingsuperstore.co.uk
4,3
Excelente
170 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service, although minor issues with product
The service is top knotch delivery was fast and well informed.
The shed looks fantastic, However......
The door and 1 window did not fit, both were too big so we had to send it to a carpenter to be made to the right size. Whilst this was of course somewhat inconvenient, I have to say that it in no way made us regret our purchase.
For the price and the service, and the over all quality of this shed I would most certainly recommend both product and company.
23 de setembro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Delivery took 3 days longer than…
Delivery took 3 days longer than stated. Quality not great at all I know we didn’t pay a fortune for it but it’s very disappointing would have rather paid more to get better quality.
22 de setembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Good morning Sally-Anne,
I am really sorry to hear that the delivery was longer than anticipated! The manufacturer did not make us aware of any delays with the delivery, so please accept our apologies for not being in contact with you. Had we known, we would have ensured that it was chased up.
In regards to the quality, should you feel that any components are not up to standard please send photographs to feedback@cmostores.com - and we shall happily investigate further.
We hope to hear from you soon.
Kind regards,
Philip Morgan.
Great shed at a great price
Great shed at a great price. Delivery was trackable and the chap unloaded the shed exactly where I wanted it. Easy to use and communication was great
24 de setembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Nicki,
Thank you for your review! We're happy to hear you're pleased with the shed and our delivery service. If you need anything else, feel free to reach out!
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Overall reasonable
Delivery on time.
Company easy to deal with.
On delivery note, it said to check everything delivered,
But impossible to do when there are so many pieces.
4 x 770mm pieces of wood missing, went to local timberyard because didn't have time to wait.
Instructions not too bad.
14 de setembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Brian,
Thanks for your feedback. I’m glad the delivery was timely and you found us easy to work with. I apologise for the missing pieces. If you need anything else, feel free to reach out.
Nicola Harman
Customer Services
Landscaping Superstore
Good experience
Good experience , ordered by phone , quick delivery , driver helpful , no obvious breakages but when finally opened 1 box of 2 were broken , ( we had ordered 7 spare so didn’t bother asking for refund on the 2 ) Got another project coming up so would use again
3 de setembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Pete,
Thank you for your feedback! We're glad you had a good experience with our service and delivery. If you need anything for your next project, we’re here to help!
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
No response received.
Received a battery charger with a European plug rather than UK plug on. Rang up with a complaint and was promised a quick response. Still waiting for a phone call some 4 days later.
8 de setembro de 2024
Resposta da LANDSCAPING SUPERSTORE
Good afternoon TH,
I am sorry to hear that you're awaiting a response to your query. I shall ask our team to chase this up and provide you with an update as quickly as possible.
We sincerely apologise for the delay, and look forward to speaking to you soon.
Kind regards,
Philip Morgan.
Good helpful delivery
Product O.k. Delivery good. 1 broken pane of glass being replaced 2moro .
28 de agosto de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Philip,
Thank you for your review! We're glad the delivery went smoothly, and we’re happy to hear the replacement is on its way. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Highly recommend
Had a query on what I needed to order, the guy (sorry forgotten his name) was very helpful. I received numerous emails to update deliver. On the day of delivery the delivery driver txted and then rang when he was 10 minutes away when he arrived he was so friendly and helpful, I can honestly say the nicest delivery driver I have ever met. Overall I would highly recommend this company.
28 de agosto de 2024
Resposta da LANDSCAPING SUPERSTORE
Good afternoon Carol,
Thank you for the great review! I shall ensure that this is passed on to Jonathan, and I am delighted that you were kept informed on the progress of delivery.
We really appreciate you shopping with us, and if you need anything in the future please let us know.
Kind regards,
Phil.
Communication not great
Communication not great and we were left wondering when the delivery would be, also unclear when placing order. However when the delivery did happen the delivery guy was fantastic, he was really nice and friendly and offloaded all the panels by himself he was a real credit to the company and he is the reason I’ve given 4 stars otherwise the score would have been more of a 2 or 3 purely based on communication. The fence panels are lovely and really well made.
31 de julho de 2024
Resposta da LANDSCAPING SUPERSTORE
Good afternoon,
Thank you for your review, and I am sorry that the communication was not great! I shall investigate why this is the case - and sincerely apologise to you.
Thank you for being so understanding and complementary of the delivery team. We really appreciate the honest feedback which will help us to improve in the future.
We hope to see you again in the future.
Kind regards,
Phil.
The Best Coping’s I’ve ever installed
The Best Coping’s I’ve ever installed
Great Finnish and quality
31 de julho de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Stephen,
Thanks for your review! We're thrilled you found the copings to be of great quality and finish. If you need anything else, we're here to help.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Very easy to navigate the website
Very easy to navigate the website. The goods arrived when promised.
27 de julho de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Nicky,
Thank you for your review! We're pleased to hear you found our website easy to navigate and that your order arrived as promised. If you need any further assistance, please let us know.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
great quality grass
21 de julho de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Blake,
Thank you for your review! We're glad to hear you liked the quality of our grass. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Resposta da LANDSCAPING SUPERSTORE
Hi Ian,
Thank you for your review! We're pleased to hear you found good value in our products and that your order arrived on time. If you need any further assistance, please feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Great overall experience.
Ordering way easy, prices were good and delivery was fast and efficient. In other words everything you need!
1 de julho de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Bruno,
Thank you for the excellent review and your valued custom! We're glad we could get the items to you quickly and at a competitive price.
Let us know if you need any more products for your project, and we hope to see you again!
Kind regards,
Phil.
Goods delivered on time..needed urgently
Goods delivered on time..needed urgently
10 de junho de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Steve,
Thank you for taking the time to leave us this review. We really appreciate it, and are glad that we were able to get the items to you quickly.
We hope to see you again in the future.
Kind regards,
Phil.
Quality product great service
A manufacturing defect on 1 of the items was rectified by next day delivery no hassle and the staff couldn’t be more helpful
Original order delivered on time
25 de maio de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Keith,
Thank you for sharing your experience with us! We're delighted to hear that you found our products to be of high quality and that our service met your expectations.
We strive to ensure every customer has a positive experience with Landscaping Superstore, and it's wonderful to know that our team was able to rectify the manufacturing defect promptly and hassle-free.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and your continued support.
Warm regards,
Nicola Harman
Back Office Representative
Customer Services
Landscaping Superstore
Used them before and experienced good…
Used them before and experienced good delivery etc
13 de maio de 2024
Resposta da LANDSCAPING SUPERSTORE
Hi Ivan,
Thank you for returning to Landscaping Superstore!
We're glad to hear that you've had positive experiences with our delivery service in the past. If there's anything specific you need assistance with this time around, feel free to let us know.
We're here to ensure your experience continues to be top-notch. Don't hesitate to reach out if you have any questions or if there's anything we can do to help.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Resposta da LANDSCAPING SUPERSTORE
Hi Charlie,
Thank you for the 5* review.
We are glad to hear that you had a great experience with us. If you have any questions or need further assistance, please feel free to reach out.
Kind Regards,
Nicola Harman
Back Office Customer Services Representative
Resposta da LANDSCAPING SUPERSTORE
Hi Ian,
Thank you for taking the time to leave us your review.
We are delighted to hear that you are impressed with the quality of your goods and they were delivered promptly.
We look forward to assisting you with your next project.
Kind Regards,
Nicola Harman
Back Office Customer Services Representative
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.