Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I found the perfect earrings I’d been searching for at Latelita! ✨ I was honestly a bit skeptical when ordering since I hadn’t heard of them here in the U.S., but they completely exceeded my expe... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Excellent quality and super fast delivery. Only downside the bracelet i ordered was a gift for my nieces 21st birthday and it was sterling silver but there was no slip or label in box stating that it... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Beautiful earrings and even better customer service! They really helped me with my delivery issue with fast and great answers. The earrings are small though. But still, I love them!

Classificada 5 em 5 estrelas

Amazingly wonderful Sunburst White Mother Of Pearl Earrings Emerald Green Gold. You never really know what to expect when you order things on line BUT these did not disappoint. I have start... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Designer de jóias
  2. Joalharia personalizada

Sobre Latelita

Escrito pela empresa

SHOP NOW CONTACT US


Welcome to our profile page


Latelita is a British designed, atelier jewellery brand.

Our designers are on a constant quest to find the perfect blend of Eastern influences with contemporary British design to create unique atelier jewellery which is made to last.

Created in 2012, Latelita has rapidly grown into a widely recognised brand at the pulse of fashion & style.

Inspired by our heritage and our individual taste of fashion, our truly autobiographical collections incorporate ancient motifs and carefully sourced semi-precious natural stones with exceptional colour and character.

Working with the finest artisans & gem cutters gives us the unique edge of being able to conceptualize, design and handcraft; iconic pieces from within our atelier.

Whether seeking to make a statement with our conversation pieces, or to find the perfect gift look no further than Latelita London.

Without further ado, we would like to virtually welcome you to the world of Latelita. From our design integrity, to our online atelier and our 5-star rated customer service, we have made no compromises.

We sincerely hope that you will keep coming back to our store to discover more of the fabulousness that will be waiting for you.

Latelita is a registered trade mark under IPO and is owned by Alf Trading general partnership which is VAT registered under 173390111 with HMRC.  

 


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Superfast delivery

Superfast delivery, a pleasure to deal with.

17 de dezembro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Paul,

Thank you so much for your kind review! We’re delighted to hear that your order arrived super quickly and that you enjoyed your experience with us.

We really appreciate your support and look forward to welcoming you back again soon.

Warm wishes,
The Latelita Team ✨

Classificada 5 em 5 estrelas

Fab collection and customer service second to none!!

Great customer service. Beautiful jewellery. Have ordered may items. Delivery efficient.

28 de novembro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Julie,

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoy our jewellery and that our customer service has made such a positive impression.

It’s fantastic to know that your orders have arrived efficiently, and we truly appreciate your continued support. We can’t wait to welcome you back for more Latelita pieces in the future!

Warm wishes,
The Latelita Team ✨

Classificada 5 em 5 estrelas

Perfect

Perfect, looks just like the picture and arrived fast

28 de novembro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Veronica,

Thank you so much for your lovely review! We’re so happy to hear that your item arrived quickly and looks just like the picture.

We truly appreciate your support and hope you enjoy wearing it!

Warm wishes,
The Latelita Team ✨

Classificada 3 em 5 estrelas

good fast service but

good fast service but, honestly, the stone is so small you can hardly see it. Very disappointing.

13 de outubro de 2025
logótipo da Latelita

Resposta da Latelita

Dear Ms. Coulthard,

We’re sorry to hear that your item didn’t meet your expectations. Please feel free to return it for a full refund using our returns portal.

We do our best to provide detailed product information, including exact dimensions and photos of the item worn by a model. However, we understand that sometimes a piece may look or feel different in person, and we’re more than happy to accommodate any returns.

Kind regards,
The Latelita Team

Classificada 5 em 5 estrelas

I don't have enough words

I never believed I would say this but the customer support is amazing.
For me buying the little necklace that I bought was more than buying something to wear. I've been through a really rough patch and I've never bought something for me outside of the necessity "realm". And I waited so much to buy it until eventually the necklace got out of stock. Because I thought maybe I can take it at a better deal. Sure, it got cheaper eventually but it was out of stock by the time I saw it. So i rechecked the stock countless times until it appeared again. And today I finally received it. It was the first piece of jewellery I saw after a period of turmoil in my life. I never even looked at jewellery before, I took pride that I don't wear jewellery at all. And I wanted to gift myself something, to express my femininity also in ways that at one point I believed were superficial. But just like make-up, jewellery is not meant to cover but to enhance what is already there.
I've never seen a necklace so pretty, so detailed and so elegant.
This necklace is more than a necklace for me. It marks the beginning of a story I control. I can't express in words. It's not only a necklace, it's a statement for me. A symbol of a new beginning.

30 de outubro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear iasmi,

Thank you so much for sharing your story with us. Reading your words truly touched our hearts. 💛

We’re so honored that your necklace could be a part of such a meaningful moment in your life — a symbol of self-expression, strength, and a new beginning. Jewellery is such a personal and emotional experience, and it means the world to us to know that this piece has brought you joy, confidence, and a sense of celebration for yourself.

Your story is inspiring, and we’re so grateful you trusted us to be part of it. We hope your necklace continues to shine with all the beauty, courage, and empowerment that you feel every time you wear it.

With warmest wishes,
The Latelita Team ✨

Classificada 4 em 5 estrelas

Pearl stone not fitted properly

I've bought gold plated earrings for almost £40 two months ago though Debenhams they were with a pearl stone and it's came out, sadly I couldn't find it so waste of money. I'm glad I didn't give them as a gift.

Edit
However, they have sent me another pair and a replacement so very generous and I'm happy with the outcome.

29 de outubro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear K,

Thank you so much for sharing your experience. We’re really sorry that the original pair of earrings didn’t meet your expectations and that the pearl stone came loose — we completely understand how disappointing that must have been.

We’re so glad we could resolve this by sending a replacement, and that you’re happy with the outcome. Your satisfaction means a lot to us, and we truly appreciate your patience and understanding.

We hope you enjoy wearing your new earrings and that they bring a little sparkle to your day! ✨

Warm wishes,
The Latelita Team

Classificada 5 em 5 estrelas

Straightforward gift exchange. 1st class service

I purchased a gift for my partner but choose the wrong type. I requested an exchange and they made the process very straightforward and within days of returning they replaced with the type my partner wanted. 1st class customer service that many other organisations should be envious of. Will definitely use this company again. Thank you Paul

6 de outubro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Paul,
Thank you so much for your wonderful review, Paul! We’re delighted to hear that the exchange process was easy and that your partner received exactly what they wanted.

It means a lot to us that you found our customer service “1st class,” and your kind words really make our day. We can’t wait to welcome you back for more Latelita pieces in the future!

Warm wishes,
The Latelita Team ✨

Classificada 5 em 5 estrelas

Perfect for what I need them for !!

Perfect for what I need them for !!
They look just like Pasquale Bruni earrings that retail for $12,000

11 de setembro de 2025
logótipo da Latelita

Resposta da Latelita

Dear Donna,

Thank you so much for your lovely review! We’re thrilled to hear that the Amaryllis Flower Large Stud Earrings Gold are perfect for what you needed.

We’re so glad you love them and appreciate the kind comparison — it means a lot to us that they bring you the same elegance and style at a fraction of the price. We hope you enjoy wearing them and look forward to welcoming you back for more Latelita pieces soon!

Warm wishes,
The Latelita Team ✨

Classificada 4 em 5 estrelas

My head and ears are too small but they’re pretty

Going to give these as a gift to my boyfriend’s mom! I love them, but need to go for smaller ornamentation myself

11 de setembro de 2025
logótipo da Latelita

Resposta da Latelita

Dear Sheila,

Thank you so much for your lovely review! We’re so glad you love the earrings and think they’ll make a wonderful gift for your boyfriend’s mum. 💛

We completely understand about sizing — it’s all about finding the perfect fit for you — and we hope you continue to enjoy exploring our collection for pieces that suit your style.

Warm wishes,
The Latelita Team ✨

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery, the earrings are absolutely stunning im so happy

2 de outubro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Rebecca,

Thank you so much for your wonderful review! We’re thrilled to hear that your earrings arrived so quickly and that you’re absolutely delighted with them. ✨

It makes us so happy to know they’ve brought a little sparkle to your day, and we hope you enjoy wearing them again and again!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Angel Wing Necklace

I ordered the Angel Wing Necklace in Yellow gold.
I love it !
It looks very expensive on and I wore it constantly on a recent holiday.
Lovely packaging and quick delivery.
Thank you

11 de setembro de 2025
logótipo da Latelita

Resposta da Latelita

Dear Jane,

Thank you so much for your wonderful review! We’re delighted to hear that you love your Angel Wing Necklace in Yellow Gold and that it accompanied you beautifully on your holiday. ✨

We’re so pleased that the packaging and delivery added to your experience — your kind words truly mean a lot to us. We hope your necklace continues to bring you joy every time you wear it!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Great necklace looks very nice on…

Great necklace looks very nice on excellent quality

11 de setembro de 2025
logótipo da Latelita

Resposta da Latelita

Dear Iqubal,

Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying your necklace and that you’re happy with the quality. ✨

It’s wonderful to know it looks so nice on you — we hope it continues to bring a little sparkle to your day every time you wear it!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Very satisfied

Good product, fast shipping, helpful communication.

10 de setembro de 2025
logótipo da Latelita

Resposta da Latelita

Dear Ian,

Thank you so much for your kind review! We’re delighted to hear that you’re very satisfied with your purchase, and that you enjoyed the fast shipping and helpful communication. ✨

Your support means a lot to us, and we hope you continue to enjoy your Latelita pieces!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Gorgeous jewellery

Gorgeous jewellery, very high quality. Lovely packaging and prompt delivery. Will definitely buy again.

11 de setembro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Moi,

Thank you so much for your wonderful review! We’re thrilled to hear that you love your jewellery and enjoyed the packaging and prompt delivery. ✨

It means a lot to us that you’ll be shopping with us again, and we can’t wait to welcome you back for more Latelita pieces!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Prompt and careful delivery

Prompt and careful delivery. The bracelet was both delicate and beautiful.

11 de agosto de 2025
logótipo da Latelita

Resposta da Latelita

Dear Neenah,

Thank you so much for your lovely review! We’re delighted to hear that your bracelet arrived promptly and carefully, and that you find it both delicate and beautiful. ✨

We hope it brings a little extra sparkle to your day every time you wear it!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Lo que compré es muy bonito

Lo que compré es muy bonito
Llegó antes de lo esperado
Repetiré

5 de setembro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

¡Muchísimas gracias por tu comentario! Nos alegra mucho saber que lo que compraste te ha gustado y que llegó antes de lo esperado. ✨

Será un placer darte la bienvenida de nuevo muy pronto.

Un saludo afectuoso,
El equipo de Latelita 💛

Classificada 5 em 5 estrelas

Great customer service

Great customer service. I had to return my item as it wasn't suitable. I was refunded within a week . I would recommend Latelita.

1 de setembro de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Chelsea,

Thank you so much for your kind review! We’re glad we could make the return process easy and ensure you were refunded quickly. ✨

Your recommendation means a lot to us, and we look forward to welcoming you back to Latelita in the future!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Always excellent service ...no any…

Always excellent service ...no any complaints .Highly recommend.

17 de março de 2025
logótipo da Latelita

Resposta da Latelita

Dear Monika,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re always happy with our service. ✨

Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent experiences in the future!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Impressed!

What a lovely necklace and delivered the next day. Transparent information, regular updates. Impressed!

28 de agosto de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Dear Hester,

Thank you so much for your wonderful review! We’re thrilled to hear that you love your necklace and that it arrived so quickly. ✨

We’re glad the updates and transparent information made your experience smooth — your kind words truly mean a lot to us. We hope your necklace brings you joy every time you wear it!

Warm wishes,
The Latelita Team 💛

Classificada 5 em 5 estrelas

Im so pleased with the quality of both…

Im so pleased with the quality of both pieces ordered, they came beautifully presented too and delivery was speedy.

23 de agosto de 2025
Opinião espontânea
logótipo da Latelita

Resposta da Latelita

Hi Lisa,

Thank you so much for your lovely review. We’re delighted you’re pleased with the quality of your jewellery, and it’s wonderful to hear you loved the packaging and speedy delivery too.

Kind regards,
Stephen
Latelita Customer Care

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais