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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered 2 dresses for my elopement. The reason I ordered 2 is because one of the dresses I wanted was on preorder and I was worried it wouldn’t come in time. I followed their measurements for sizin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a dress for my university Graduation Ceremony. The dress was too small so I had to size up (error on my part). I was able to successfully process an instant exchange and I also emailed the c... Ver mais

Classificada 5 em 5 estrelas

My daughter was stressing about finding a graduation dress as a lot of websites were sold out of her size. She finally found one and when I ordered it, I had it sent to my address versus to her colleg... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I’ve ordered from this brand twice. My first order arrived without any issues, but my second had some delays since it was a preorder. I reached out to customer service via email, and they responded qu... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

LEAU is a Los Angeles-based womenswear brand redefining luxury with investment fashion. Known for our form-fitting silhouettes & signature corsets for the ultimate modern capsule wardrobe.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

317 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

new member!!!

I recently discovered Leau and I’m seriously impressed. The quality stands out right away, everything feels thoughtfully made, with great attention to detail and fabrics that feel elevated. The overall aesthetic is clean, modern, and effortlessly stylish, making it easy to put together outfits that look polished without trying too hard.

What really makes Leau stand out is how well everything fits. The pieces are flattering, comfortable, and true to size, which is hard to find. It feels like a brand that truly understands both style and wearability. Overall, such a great experience, I’ll definitely be shopping here again.

25 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Thank you so much for the kind words and for being part of Leau! We’re thrilled to hear that you’re loving the quality, fit, and overall aesthetic—it truly means a lot to us.

Can’t wait to have you back again soon!

Classificada 1 em 5 estrelas

Avoid the headache of small claims and stay away

I placed an order on November 22 and returned the item within the return window because the quality was extremely poor (comparable to SHEIN), despite paying extra for expedited delivery.

The return was received by the company, and store credit was initially issued. However, that credit was later placed on hold, leaving me with neither a refund nor usable credit. This means the company is currently holding both the returned item and my payment.

I had no choice but to file a small claims case to recover my money. I'm mind blown that a company acts this way over 221 dollars. Wanting to keep the product and the money.

Be cautious — check reviews across Trustpilot, Instagram, TikTok, and other platforms before purchasing.

Update: They previously promised to reinstate the full credit but have not followed through. A chargeback was never filed, I filed a paypal buyer protection. They state they won the dispute but also they can't give me back the money because the dispute is still open (both can't coexist).

25 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi Keza,

Per our store policy, we unfortunately had to place your store credit on hold due to a chargeback being opened under this order.

Please email us at help@leauclothing.com for further assistance and we would be happy to help get this sorted out for you. <3 Thank you!

Classificada 5 em 5 estrelas

Shopping for a graduation dress can be…

Shopping for a graduation dress can be stressful, and I accidentally entered the wrong address on my order. The LEAU team was incredibly kind and helped me correct it right away. They responded quickly and were very helpful throughout the process. I’ve never been more impressed with the customer support from an online brand. Genuinely the sweetest people, Highly recommend!

26 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi love! Thanks for the feedback we seriously love having you as a customer! <3

Cannot wait for you to shop with us again in the future! Xoxo

Classificada 5 em 5 estrelas

Dress

Honestly, everything about the dress was perfect. The fit, the colour, the details!
I wore it to my civil wedding ceremony and everyone complimented me on it and asked me where I got it from! The team was also very kind and helpful! I will definitely be buying more from the store soon! ✨

21 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi Elida! Thank you so much for the kind words! We cannot believe how stunning you looks at your ceremony!! You were truly breathtaking and we were happy to be involved. :)

Thanks and let us know if you need anything else! Xoxo

Classificada 5 em 5 estrelas

It's an amazing dress I loved it so…

It's an amazing dress I loved it so muchhhh! It fits perfectly like a glove and sculpts your body to make it look so flattering! The color is exactly what I wanted accurate to the picture, overall the dress looks just like the picture and you can tell the material is very high quality and it lasts!

11 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Thank you so much for your kind words!! We’re so happy you love the dress 🤍 It means everything to hear that the fit, color, and quality were exactly what you were hoping for—and that it makes you feel amazing too! ✨

We appreciate you taking the time to share this!

Classificada 5 em 5 estrelas

Amazing Customer Service Experience!

I had an issue with shipping and the customer service as LEAU not only clarified it for me, but compensated me, for my troubles and for the confusion. I made the purchase and will purchase again for sure!

18 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Thank you so much for sharing your experience 🤍 We’re really glad we could clear things up and make it right for you. Your support means a lot to us, and we truly appreciate you giving us another chance!

We can’t wait to have you shop with us again ✨

Classificada 5 em 5 estrelas

I love the fabric and I love the…

I love the fabric and I love the material of the clothes and I do believe you do get what you pay for. And the return policy is really easy and they respond real quick .

18 de setembro de 2025
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Thank you so much for the feedback love! <3 We are so excited and cannot wait for you to order with us again!

Classificada 5 em 5 estrelas

It took a bit longer than expected but…

It took a bit longer than expected but the products are amazing quality and flattering

16 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi there, thank you for your patience and we are really happy to hear that you loved the quality! We cannot wait for you to shop with us again.

Classificada 1 em 5 estrelas

Absolutely garbage company

Absolutely garbage company. Customer service was horrendous. The passive aggressiveness from support team extremely inappropriate. They refused to even put my review on their website because they scam people. They admit to falsely advertising.

2 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi Lisa- we take feedback seriously, but we would like to clarify a few points in your review.

In your original email to our team, you referred to your garment as “silk satin.” We clarified that the item was never advertised as silk. Silk is a natural fiber derived from silkworms, while satin refers to a weave or finish rather than the fiber itself. Satin can be made from several materials, and the fabric composition for our garments is listed on the product page under the fabric and fit details.

For this reason, the claim of false advertising is incorrect, as this item has never been described or marketed as silk. We also do not use silk in our garments.

If you would still like assistance, our team is available at help@leauclothing.com.

Classificada 5 em 5 estrelas

Pretty dress and great quality

Delivery was quick and the quality of the dress was amazing! I got a lot of compliments after wearing it for my engagement photos.

4 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi love- happy engagement and thanks for your comments! We are so happy to hear this! <3

Classificada 5 em 5 estrelas

Got store credit back

I had my store credit in an email I lost. 117 dollars worth. This company got back to me ASAP. They were quick, so understanding, so nice, and had the date and time of the dress I ordered. I am so happy I bought from them, and I can't wait to buy from them again!

12 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi love- thanks for your review and we are always happy to assist if you email us. <3 Let us know if you need anything else!

Classificada 5 em 5 estrelas

Fast Shipping and Pleasant Customer Support

Ordered last minute for a special occasion but forgot to upgrade shipping. I contacted customer service and they were able to assist with my order. They were SO friendly and helpful. I received my order super fast and was really amazed by the quality of the garment. 10/10 would order again

4 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi there- thanks for your kind words about our customer service team and we are happy to hear that they were able to assist! We cannot wait for you to shop with us again and let us know if you need anything else! Xx

Classificada 1 em 5 estrelas

bad service bad quality and useless cx

Emailed to cancel order prior than it being shipped. Told me they couldn’t. Received item and it’s quite possibly the absolute worst design ever. Extremely hard to put on like it’s beyond words. I ordered bigger than my size on top of it. I’m a skinny girl 5’2. Lastly, Wouldn’t provide a return label. Quality was bad loose strings and double lined polyester vibe. Want to be quality but fast fashion drop shipping reality. Wish i could’ve canceled and not be stuck with a bad dress and even more regret that I clicked purchase. Shove ur weak policy up ur butt. :P

11 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi there! We are so sorry to hear your items did not fit as you hoped! We are also saddened you did not have a good experience. We are happy to look into this for you.

Can you please send an email help@leauclothing.com so we can find a solution that works for you?

Thank you and looking forward to helping! <3

Classificada 5 em 5 estrelas

Stylish Blazer

I recently purchased the Classic Column blazer and trousers for a networking event and I’m honestly so glad I did. The fit was amazing and the whole look made me feel incredibly confident the moment I put it on. I received so many compliments throughout the night and several people even asked where the outfit was from!

It’s such a polished, flattering set and you can tell the quality is really there. I love it so much and it’s definitely made me want to come back and try some of their dresses next!

9 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Thank you so much for reaching out and providing that feedback- we sincerely appreciate it! Kindly let us know if you need anything else. <3

Classificada 1 em 5 estrelas

DO NOT BUY HERE!!!!!

DO NOT BUY HERE!!!!!
They will try their best to steal your money. I emailed them and filled out their form right after my purchase because I needed to change my address. Within 20 minutes, I also requested a cancellation because the situation felt sketchy. I made the purchase at midnight, so they definitely had not shipped it yet.

In the morning, they replied, saying they do not accept cancellations. They also asked if I wanted to change my address. However, right after sending that email, they shipped the package to the wrong address anyway.

By the way, they charge $10 even after you return the item if you want the refund back to your original payment method. On top of that, they do not accept returns for worn clothes, so you cannot even try it on to check the size and return it.

Was unprofessional throughout all this. I had the worst experience and would never want to experience something even close to this ever again.

12 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi there,

We deeply regret you did not have a positive experience with us, that is never what we want!
We do apologize we cannot provide a more flexible store policy at this time, however at this time we do not cancel orders once they have been placed.

We did reach out to see if there is anything we can do to further assist. :) Please reply back and we would be happy to accommodate! <3 Thank you.

Classificada 5 em 5 estrelas

My experience with Leau was amazing

My experience with Leau was amazing! The clothing is pretty and the material is great! Customer service is great as well! I will definitely be ordering again!

10 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi love! Thanks so much for that feedback- we are SO happy to hear you loved your experience! We cannot wait for you to order with us again! Xx

Classificada 5 em 5 estrelas

Really loved the shopping experience

Really loved the shopping experience, expedited shipping, and cool styles 🔥🔥🔥

10 de março de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi Jared- thank you so much for your feedback- we truly appreciate you! <3

Classificada 5 em 5 estrelas

AMAZING COMPANY

AMAZING COMPANY! Their service left me speechless. No company would ever provide this type of service. My original order was mis deliverer to somewhere else. After i notified them, they did the unthinkable and sent me the dress complimentary for my original order not getting to me on time. I am still in shock at the type of service they provided. No company would ever go out of their way to send me a complimentary dress when it was the carriers error. Thank you for everything, you guys are amazing!

11 de fevereiro de 2026
Opinião espontânea
logótipo da LEAU

Resposta da LEAU

Hi love- thank you SO much for your feedback and we cannot wait for you to receive your order! Xx

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