LED Esthetics Opiniões 60

Shane offered prompt and professional service. She responded to my emails quickly, and even called to walk me through my products.

After reaching out to customer service via a phone call I was directed to send a video showing my issue. I sent it and within a couple hours I had a resolution. Excellent communication.

My first order was a preorder in 2023 so it took a little while to arrive but that was expected. The mask and collar that I purchased have worked very reliably and effectively. I recently loaned them to a friend and she misplaced one of the remotes. I reached out to this company via instagram and they responded within minutes with a link to replacement parts, and were incredibly helpful and went above and beyond.

I just bought the mask and collar duo and was confused by the charging directions. I finally sent a txt asking for help and they called me within the hour. Unbelievable! They helped me troubleshoot and it works great. Amazing service.

Terrible product and customer service , do not waste your money on this .

I have had my Red Light therapy mask for about a year and just started having some issues with it. I reached out to customer service to try to troubleshoot. They were quick to respond and provide a new battery as a solution. Although I don’t know if this fixes the problem, I am pleased with the response rate of customer service

The mask I ordered had a minor manufacturing defect. I reached out to the team, who handled the issue promptly and without fuss. Thank you!

I’ve tried a handful of LED devices over the years, but nothing compares to the LED Esthetics Mask Pro + Collar Bundle. The quality is on another level — it feels like actual professional-grade treatment at home.

Within just a couple of weeks, I noticed a huge difference: my skin looks brighter, more even, and so much calmer. The neck and chest collar is a game-changer I didn’t even know I needed. My tech neck lines look softer, and my skin overall just looks healthier and more lifted.

The mask is comfortable, lightweight, and the session timers make it super easy to stay consistent. I actually look forward to my nightly routine now.

If you’re debating it… just do it. This is worth every penny. My skin has never looked better!

Putting in a review for this company If you have any trouble with the website just call the company number start off with great company great products and not only that but I had somebody there answer the phone on a Sunday and hand make my order up for me and send it to me and then confirmed it with me on Sunday also so give these guys a shot I'm sure that you're going to be happy with their products I'll let you know if I have any problems when I get that but right now these guys get an a+ for just being there always ready to take care of their customers thank you very much

The mask is great but the battery doesn’t hold a charge for more than 1 or 2 uses. I wouldn’t recommend it.

I was having an issue with the shipment of my device, and called the customer service line. turns out I had the apartment number wrong, and my neighbor had my shipment, but at LED someone actually answered the call, and helped me immediately by looking up the ticket number - and manually correcting it for my next shipment. It is rare to actually get a real live person on the line, and this person was very helpful and pleasant.

I was skeptical of an at home device at first, since I had only used red light therapy at a local med-spa. Boy, oh boy, was I pleasantly surprised! not only did it erase all of the red lines on my face (better than in-spa laser), but it also took away the fine lines on my upper lip, crows feet around my eyes - saving me thousands of dollars from the med-spa treatments. Highly recommend, love, love, love this product for both my face and chest. And it is so nice looking and easy to clean. Thank you. Highly recommend.

“I’m very disappointed with the Mask Lite I received yesterday. When I opened the box, I immediately noticed the instruction manual was tiny and hard to read. I was shocked that there was no QR code or online guide on how to charge it. For the price—$170 on sale, originally $330—you’d expect better.

The mask doesn’t come with a plug, only a battery, and it wasn’t clear how to use it. After figuring out how to charge it, I struggled to turn it on because the button is on top of the mask, and you have to hold it for 3 seconds. This is explained in the small manual, but it’s still hard to do when the mask is on your head.

When I finally got it to work, I used the red light for 10 minutes, then wanted to switch to the blue light for another 10 minutes—only to find it needed to be charged again. On top of that, there was no information about how the light might affect your eyes, and I couldn’t find any online guides to clarify this or explain the charging process.

What about older people who aren’t tech-savvy? For this price, it’s disappointing not to have clear instructions, better charging capabilities, or even a plug. I’m planning to return it and look for a better option.”

My wife bought LED Esthetics. She tried it for 1 month now and can definitely sees the improvements on her face. Less wrinkle and softer skins.

I've been using the LED esthetics red and blue light mask daily, and I'm thrilled with the results. Not only have I noticed visible improvements in my skin—it's clearer, more even-toned, and just has a healthy glow—but the habit of wearing the mask every day has become a relaxing part of my routine. The red light therapy seems to enhance my skin's texture, while the blue light has been great for keeping any blemishes at bay. The mask itself is comfortable and easy to use, and I love that I can just put it on and relax while it works its magic. Highly recommend this for anyone looking to up their skincare game!

Product shipped fast and I am still using my original mask from 10months ago!

I’m loving the led hat. Noticeable difference in my hair after a couple months. Thicker and fuller feeling. I’m thinking about Christmas gifts..

Nicole was able to replace a part for a device I have been using for over a year and I cannot tell you how happy and surprised I was with this news! Thank you so much!!

Nicole was so incredibly helpful and quick.