lenovobatt.com Opiniões 169

TrustScore: 3.5 em 5

3,4

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Classificada 5 em 5 estrelas

Website was accurate, shipping was faster that expected considering, and the battery was a perfect fit for my Thinkpad X1 Carbon (6th gen). So far the battery has lasted as well as the original. Given... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ship time was decent considering it was air mailed from China. However, the batter only lasts 2 hours. This is only an hour more that the old one. A new battery should last between 4-7 hours. The... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First off, I live in Hawaii so I wasn't sure if my battery would even get here. But it did and it works perfectly! I couldn't be more pleased. In my opinion, this company should be the model for all o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

replaced old battery with new one; even though indication is that the battery is full, the laptop keeps shutting down. Also, the time is off and despite synching it show incorrect time. No instant... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja especializada em baterias

Escrito pela empresa

We are a distributor specializing in replacement Lenovo batteries. Through our direct partnership with laptop battery overseas manufacturers and domestic logistics centers, we can deliver high-quality replacement batteries for Lenovo to your door at the most affordable prices.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 1 em 5 estrelas

The bear you sent me looks like a… You do not wanna know how bad it was

The bear you sent me looks like a returned battery. No covers on the connectors and it looks like it was rerouted. also, very poor poor way of sending the battery by US mail with no notification to let me know when the battery was gonna get here

1 de junho de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

We sincerely apologize for the problems you experienced with your recent order. We are concerned to learn that the battery you received appears to have been used and was not properly packaged. Additionally, we deeply regret that you were not notified of the delivery.

Please note that this is not the standard of service we strive to provide. We hope to resolve this issue as quickly as possible. Could you please contact our Customer Service team at cs02@aolstecell.com so that we can arrange to have a replacement battery sent to you or discuss a suitable solution?

Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our service.

Best regard,
lenovobatt.com Team

Classificada 5 em 5 estrelas

C'est marché

C'est marché, tout simple. Avec les tournevis inclus, j'ai passé 15 minutes à changer l'ancienne batterie.

1 de maio de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Cher client,

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que le remplacement de la batterie s'est bien déroulé et que les tournevis inclus ont été utiles. Si vous avez besoin de plus d'assistance ou avez des questions à l'avenir, n'hésitez pas à nous contacter. Nous apprécions votre soutien et espérons vous servir à nouveau bientôt !

Cordialement,
L'équipe lenovobatt.com

Classificada 2 em 5 estrelas

Battery has no more capacity than the 6…

Battery has no more capacity than the 6 year old one it replaced. Still only get about 2 hours of internet browsing. Contacted the company and provided the info they requested, no response. Look elsewhere for a high quality battery and customer service. Lenovo should stop them from using the name.

15 de maio de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear Customer,

Thank you for your feedback. We sincerely apologize for the inconvenience you have experienced with the battery you purchased from us. It is our goal to provide high-quality products and excellent customer service, and we regret that we fell short in this instance.

We understand your frustration with the battery's performance and the lack of response from our customer service team. This is not the experience we want for our customers, and we are committed to resolving this issue for you.

Please contact us directly at cs02@aolstecell.com, and we will prioritize your case to provide a suitable solution, whether it be a refund or a replacement with a higher quality battery.

We appreciate your patience and understanding, and we hope to regain your trust in our products and services.

Best regard,
lenovobatt.com Team

Classificada 5 em 5 estrelas

It arrived quickly

It arrived quickly, well packaged and most important it does work far better than the old guy ever did.

8 de maio de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

Thank you for your feedback! We're delighted to hear that the product arrived quickly, was well packaged, and works better than the old one. Your satisfaction is our priority, and we're glad we could exceed your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!

Best regard,
lenovobatt.com Team

Classificada 2 em 5 estrelas

Low performance Battery

Unfortunately, the battery max charge reduced to 30% after 2-3 month of usage

23 de maio de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

I'm sorry to hear about your bad experience.

Would you mind reaching out to me with more details about the situation?

Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.

Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.

Best regard,
lenovobatt.com Team

Classificada 1 em 5 estrelas

The battery didn't work and was already…

The battery didn't work and was already used. I had the paperwork of the last customer who returned it. The battery was sent directly from them to me. I attempted to contact you months ago to get a return but haven't received any communication back. I will never deal with this company again.

23 de janeiro de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

I'm sorry to hear about your bad experience.

Would you mind reaching out to me with more details about the situation?

Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.

Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.

Best regard,
lenovobatt.com Team

Classificada 1 em 5 estrelas

The battery does not hold a charge

15 de janeiro de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

I'm sorry to hear about your bad experience.

Would you mind reaching out to me with more details about the situation?

Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.

Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.

Best regard,
lenovobatt.com Team

Classificada 5 em 5 estrelas

Good replacement

The only vendor that had a fitting battery for a 17" legion. Tried others that wouldn't fit (too short cable) despite fitting model.

Very happy this purchase worked out! Not so happy about getting multiple reminders to write a review...

20 de março de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customers,

We're glad to hear that you found the perfect battery for your 17" Legion laptop and that it worked out well for you! We apologize for any inconvenience caused by the multiple review reminders. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have any questions in the future, please feel free to reach out. Thank you for your understanding and support!

Sincerely,
lenovobatt.com Team

Classificada 5 em 5 estrelas

Lenovo Yoga C740

Got a replacement battery for my Lenovo yoga c740 and got a factory replacement where every Lenovo part was covered. Been using it for a while and the battery is 100% capacity and I love it. Highly recommend

6 de maio de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customers,

It's fantastic to hear that you received a factory replacement for your Lenovo Yoga C740 battery and that it's working perfectly with 100% capacity. We're thrilled that you're satisfied with your purchase and appreciate your recommendation. Providing genuine, high-quality replacements is our priority, and we're delighted that it has met your expectations. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

Sincerely,
lenovobatt.com Team

Classificada 1 em 5 estrelas

Ordered a Lenovo replacement battery…

Ordered a Lenovo replacement battery #L14M2P21 but received an off brand #L14L2P21. Could not get anyone to address the problem for over a week and multiple requests, by then I had put in a dispute. We’ll see how this plays out.

After the review they offered a half refund until they get their warehouse in order, then they will issue the rest of the refund…I don’t think so.

18 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear Customer,

Thank you very much for choosing our products and we apologize for any inconvenience you may have experienced due to your order. We fully understand your concerns and hope we can resolve this issue for you.

Regarding the battery model you mentioned, the L14L2P21 battery model you received is functionally compatible with the L14M2P21 model you originally ordered. This is because in some cases, suppliers may replace the original model with a different model during the production process, but they should offer similar performance and functionality. We are confident that the battery you receive will provide excellent performance and reliability for your device.

Nonetheless, we take your concerns about product specifications and order accuracy very seriously. We appreciate your feedback and will ensure that we will further improve our order processing process to avoid a similar situation from happening again.

We understand your concerns regarding the partial refund solution we previously proposed and appreciate your feedback on the solution.

If you are satisfied with this solution or have any other questions or concerns, please feel free to contact us. We are here to support you and ensure your shopping experience is the best it can be.

Thank you again for your support and understanding.

Sincerely,
lenovobatt.com Team

Classificada 5 em 5 estrelas

great website, afordable replacement

It is great cheap replacement battery. I know there are a lot of negative reviews of this website, but I personally had a great experience; I'm using the battery they sent me right now to type this month later, and it's still working perfectly.

29 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customers,

Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.

We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.

If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.

Thank you again for your support and recognition.

Sincerely,
lenovobatt.com Team

Classificada 1 em 5 estrelas

Bad Service, You pay return on their mistake

Ordered, received rather quickly, but the battery does it fit, the battery number on my original is different, they say compatible. I chatted with their online support, they insist the battery should fit and wanted proof it doesn’t, including measurements, so I took several pictures they wanted and they were responding very quick when I was complying with every request to troubleshoot. Then finally after a hour I said I wanted to return and refund and they went silent. After numerous attempts and waiting over 40 minutes in silence they said they will email return instructions. Then silence again! They did email 3 hours later but said I had to pay the return postage and they would refund later. They provided an address to return but no RMA Number as the instructions say I have to put on the package. I’ve replied asking for RMA # but of course hours and hours later they have not. Poor customer service, no true guarantee of compatibility….I would NOT do business with again, even if shipped from US, you still can not find a live person. Let’s see if I get a 100% refund and also addition refund I had to pay to return.

27 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customers,

Thank you for shopping on our website.

Your satisfaction is very important to our company.

Sometimes it happens that some unavoidable factors affect the performance of the battery. We sincerely apologize for this.

We have sent you a return address via email, please check.

We offer a one-year warranty on our batteries, please check our page for details. https://www.lenovobatt.com/help/warranty.aspx

If you have any questions, please feel free to contact us.

Best regards,
lenovobatt.com Team

Classificada 1 em 5 estrelas

Bad product.

The battery that I received clearly was an old battery: old scratched label. The charge lasts even less than the battery that I replaced.
Bad product.

15 de março de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customers,

I'm sorry to hear about your experience with the replacement battery . It's concerning that the battery you received seems to be old and doesn't perform as expected. This is certainly not the quality or service we aim to provide.

Please accept our sincerest apologies for any inconvenience this may have caused you. We take customer feedback seriously and would like to make this right for you. Kindly reach out to our customer support team with your order details so we can investigate this issue and provide you with a suitable solution, whether it's a replacement, refund, or any other assistance you may need.

Once again, we apologize for the disappointment and inconvenience this has caused you. Your satisfaction is important to us, and we're committed to resolving this matter promptly. Thank you for bringing this to our attention.

Best regards,
lenovobatt.com Team

Classificada 2 em 5 estrelas

The battery seems to be defective

The battery seems to be defective. I installed the battery, and it says no battery detected, with an × next to the battery. I reinstalled it twice, but still the same issue. So unless it is plugged in, it doesn't work.

13 de março de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customers,

I'm sorry to hear that you're experiencing issues with the battery you received,It sounds like there might be a defect with the battery or an installation issue.

First, I would recommend double-checking the battery's compatibility with your device and ensuring that it's installed correctly according to the manufacturer's instructions. If you've already done this and the issue persists, it's possible that the battery is indeed defective.

In this case, I would advise contacting our customer support team as soon as possible to report the problem and request a replacement or a refund. Please provide them with all relevant details, including your order information and the specific issue you're encountering, so they can assist you promptly.

We apologize for any inconvenience this has caused you and appreciate your patience and understanding as we work to resolve this matter for you. Thank you for bringing this issue to our attention, and we'll do our best to ensure that you receive a satisfactory resolution.

Best regards,
lenovobatt.com Team

Classificada 3 em 5 estrelas

Timely Shipment; Poor Product

The battery arrived in a timely manner, but I am unhappy with the battery itself. The life is about 3-4 hours, which is no better than the battery I was replacing.

1 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

We're sorry to hear that you're experiencing issues with the battery you received. Your satisfaction is important to us, and we apologize for any inconvenience caused.

Please rest assured that we take your feedback seriously, and we would like to assist you in resolving this matter. Kindly reach out to our customer service team at so that we can further investigate and provide a solution that meets your needs.

Thank you for bringing this to our attention, and we appreciate your understanding.

Best regards,
lenovobatt.com Team

Classificada 5 em 5 estrelas

Very good price and delivery

Very good price and delivery, and the battery holds a much better charge than the OEM battery. Used to get two and a half hours, now I get close to four hours with the new battery.

26 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

That's fantastic to hear! We're glad that you're satisfied with both the price and the performance of the battery you purchased from us. It's great to know that you're getting significantly better battery life compared to the original one. If you ever need anything else in the future, feel free to reach out. Thanks for choosing Laptopbatterie.fr!

Best regards,
lenovobatt.com Team

Classificada 5 em 5 estrelas

Sin problemas

Compre el par de batería y las instale sin problema. Al principio la de menor tamaño se descargaba rápidamente. Sin embargo, con las actualizaciones del asistente de lenovo mejoro mucho. Siento que ahora me da la autonomía razonable comparado con otros.

26 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Estimado Cliente,

Agradecemos sinceramente por compartir su experiencia con nosotros. Nos complace saber que ha podido instalar las baterías sin ningún problema y que ha notado una mejora significativa en el rendimiento, especialmente después de las actualizaciones del asistente de Lenovo.

Nos esforzamos constantemente por ofrecer productos y servicios que superen las expectativas de nuestros clientes, y sus comentarios positivos son una prueba alentadora de nuestro compromiso.

Si necesita alguna asistencia adicional o tiene alguna otra pregunta, no dude en contactarnos. Estamos aquí para ayudarle en cualquier momento.

¡Gracias de nuevo por elegir nuestros productos!

Atentamente,
lenovobatt.com team

Classificada 5 em 5 estrelas

Battery is still great.

25 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

Thank you for letting us know! We're delighted to hear that the battery is still performing well for you. Your satisfaction is our priority, and we're thrilled that our product continues to meet your expectations.

Should you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.

Thank you for choosing our product!

Best regard,
lenovobatt.com Team

Classificada 1 em 5 estrelas

Your webpage forced me to use my paypal…

Your webpage forced me to use my paypal account. I wrote you immediately to get it switched to my company credit card. No one ever contacted me.
Follow up: They sent me an auto reply to this comment asking me to expound, so I did. Now I get an auto reply saying "We are sorry that we have not yet received any feedback from you". Do yourself a favor and pick a different company that uses humans occasionally.

23 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear Customer.

Thank you for ordering a battery for the Lenovo ThinkPad X1 CARBON GEN 9. We have just confirmed that the item was delivered.

We are sorry that we have not yet received any feedback from you, could you please double-check the email address you contacted us on?

We have contacted you regarding this issue, please keep an eye on your inbox and we will take appropriate action once we hear from you.

Best regard,
lenovobatt.com Team

Classificada 1 em 5 estrelas

Bad product

I never received shipping notification, it just showed up one day. When it did come, the battery did not work. I spent money on a broken product with no way to return it.

17 de abril de 2024
Opinião espontânea
logótipo da lenovobatt.com

Resposta da lenovobatt.com

Dear customer,

I'm sorry to hear about your bad experience.

Would you mind reaching out to me with more details about the situation?

Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.

Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.

Best regard,
lenovobatt.com Team

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