Website was accurate, shipping was faster that expected considering, and the battery was a perfect fit for my Thinkpad X1 Carbon (6th gen). So far the battery has lasted as well as the original. Given... Ver mais
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Leia as opiniões dos outros
Ship time was decent considering it was air mailed from China. However, the batter only lasts 2 hours. This is only an hour more that the old one. A new battery should last between 4-7 hours. The... Ver mais
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First off, I live in Hawaii so I wasn't sure if my battery would even get here. But it did and it works perfectly! I couldn't be more pleased. In my opinion, this company should be the model for all o... Ver mais
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replaced old battery with new one; even though indication is that the battery is full, the laptop keeps shutting down. Also, the time is off and despite synching it show incorrect time. No instant... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are a distributor specializing in replacement Lenovo batteries. Through our direct partnership with laptop battery overseas manufacturers and domestic logistics centers, we can deliver high-quality replacement batteries for Lenovo to your door at the most affordable prices.
Informações de contacto
5650 Grace Pl, CA, 90022, Commerce, Estados Unidos da América
- service@lenovobatt.com
- lenovobatt.com
3,4
Aceitável
169 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The new battery will not charge
The new battery will not charge. The charger and operating system test good. The battery charge did not increase at all after 48 hours connected to the charger. Support was terrible. They requested photos, videos, and then told me I need to "fully charge (more than 12 hours) and discharge it to 5%-10% for 3~5 times ... before use." This after I told them that it would not charge at all.
11 de abril de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Sorry for the inconvenience.
We have provided the solution in the email.
Please reply in the email whether you need us to ship you a new battery for the replacement or just refund.
Thanks for your understanding.
Sincerely,
lenovobatt.com Team
I visited this website due to its high ratings but....
I visited this website due to its high ratings, and I found the battery I needed at half the price compared to Lenovo's official site. It was delivered with the essential installation tools, including two screwdrivers, which I appreciated. However, when I attempted to install it, I discovered that it didn't fit correctly because the holes didn't align. Upon contacting customer service, I was informed that I had ordered the incorrect version of the battery; there was an A version and a B version, a distinction I was previously unaware of. This critical information would have been more helpful at the outset. After clarifying this detail, their response was to suggest placing a new order for the urgent part, while asking me to hold onto the incorrect battery temporarily. They promised to send the return address and process a refund once they were ready.
Despite wanting to give them the benefit of the doubt, I found their request to keep the wrong battery temporarily rather suspicious. Later, I received another email asking me to hold onto the battery for a bit longer due to adjustments in their local warehouse, with a promise to contact me about returning it within 15-30 days. While it's just $40, the situation still feels unsettling.
28 de março de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Sorry for the inconvenience.
We have contacted you for the return by email, please process the return and the refund will be processed.
Thanks for your patience and understanding.
Sincerely,
lenovobatt.com Team
Didn't Work
My Lenovo FLEX 6-14IKB-81EM computer would not work when this battery was put in. Replacing it with the original battery restored function.
8 de abril de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customer,
I'm sorry to hear about your bad experience.
Would you mind reaching out to me with more details about the situation?
Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.
Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.
Best regard,
lenovobatt.com Team
The battery didn’t fit my laptop
The battery didn’t fit my laptop. When I asked if I could return it, I was told to keep it but was not told if I could get a refund. I was told to send a bunch of pictures and that it was the wrong size. Do they even have the right size??? Was never told anything else.
20 de março de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customers,
We are very sorry that we sent the wrong battery and we have contacted you via email to communicate.
Please return the incorrect battery to the address we provided and send us a receipt with the tracking number.
Afterwards, we can ship the correct battery to you.
We apologize again for the bad experience we brought you, and thank you for your understanding and cooperation.
Sincerely,
lenovobatt.com Team
Grateful for the bigger battery
Grateful for the bigger battery. It doesn't improve the battery time a whole lot, but it still helps. The only complaint I have is that the part that I plug into the battery port on the laptop had notches on top that the original did not. So, I had to shave those down for the plug to work. Other than that it was very easy and useful.
27 de março de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Thank you for your feedback. We're glad to hear that the larger battery has provided some improvement in battery life for your device. We apologize for the inconvenience regarding the notches on the part that plugs into the battery port. Your feedback helps us improve our products and services. If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
lenovobatt.com Team
Received in good working condition
Received in good working condition
22 de março de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Thank you for your feedback. We're glad to hear that you received the product in good working condition. If you have any further questions or need assistance, feel free to contact us.
Best regards,
lenovobatt.com Team
Great price on genuine Lenovo batteries
With Lenovo requiring genuine batteries in their laptops and reading about the fakes out on the market and getting a laptop with a fake battery in it from eBay I was concerned buying this battery. Thankfully it works great and was accepted by the firmware. I would have given 5 stars except the shipping took forever to go from California to Colorado. I could have shipped it by pony express faster. I think it is because you use DHL to get it to USPS. I have gotten packages from the east coast faster when shipped only through USPS. Other than the shipping I am very pleased.
18 de março de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Thank you for sharing your experience with us. We're glad to hear that the battery you purchased works well and was recognized by your Lenovo laptop's firmware. We understand your concern about genuine batteries, and we assure you that our products are authentic and reliable.
We apologize for the delay in shipping from California to Colorado. We strive to provide timely delivery, and we're sorry that your experience did not meet our usual standards. We'll take your feedback into account and work on improving our shipping processes to ensure faster delivery in the future.
We appreciate your understanding and patience. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our products.
Best regards,
lenovobatt.com Team
Battery doesn’t work
Battery doesn’t work. Attempted to RMA and have received no response.
1 de março de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customer,
I'm sorry to hear about your bad experience.
We have received your RMA request and waiting for your reply. Would you mind reaching out to me with more details about the situation?
Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.
Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.
Best regard,
lenovobatt.com Team
i can't charge my X1 laptop unless the…
i can't charge my X1 laptop unless the computer is turn on. battery life is not as good as i expected. probably 4 hours for work(maybe 10% of time on youtube)
6 de março de 2024
Opinião espontânea
Had what I needed
Had what I needed, reasonably priced, received on time and works as expected. I'm up and running. Thanks!
26 de janeiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customer,
Thank you for your positive feedback! We're delighted to hear that you found the battery you needed at a reasonable price, and that it arrived on time and is working as expected. We're glad to have been able to assist you in getting up and running again.
If you have any further needs or questions in the future, please don't hesitate to reach out. We're always here to help!
Best regards,
lenovobatt.com Team
Resposta da lenovobatt.com
Dear customer,
Thank you for your feedback! We're glad to hear that you found the ordering process simple and easy, and that you're satisfied with the quality of the battery you received.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Best regards,
lenovobatt.com Team
Resposta da lenovobatt.com
Dear Customer,
Thank you for your positive feedback! We're glad to hear that you are satisfied with the battery you received. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Best regards,
lenovobatt.com Team
Good Shopping Experience, Decent Battery Life
The battery arrived in a good amount of time without any issues. Installation was easy and relatively straightforward (I did it in about 15 minutes without any prior experience in servicing my laptop at home).
Only drawback is that the battery life is good but not great (my old battery wouldn't run w/o being the charger being plugged in, so this was still a step up). I can usually get about a day's worth of active use out of a charge before I need to plug it in again.
7 de janeiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Thank you for taking the time to provide us with your feedback. We are glad to hear that the battery arrived in a timely manner and the installation process was smooth for you.
We understand your concern regarding the battery life. While it may not be as long-lasting as you had hoped, we are pleased that it is still an improvement compared to your old battery. Battery performance can vary depending on several factors, including the age and condition of the laptop, its usage patterns, and the specific applications and tasks being performed.
We would like to assure you that we are constantly working to improve our products and strive to provide our customers with the best possible quality. We appreciate your feedback and will use it to continuously improve our battery performance.
If you have any further questions or concerns, or if there is anything else we can do for you, please do not hesitate to contact us. We are always here to assist you and ensure that you have a positive experience with our products and services.
Thank you once again for your feedback. We value your opinions and look forward to serving you again in the future.
Best regards,
lenovobatt.com team
Battery works, some Windows 10 battery status issues
After just installing the battery it seems to work. I'm using a windows 10 operating system. The battery icon doesn't recognize the battery however after unplugging the cord the computer is still running -yay! I've tried troubleshooting and updating drivers but I still don't have a status for how charged my battery is from the laptop. It would be good if lenovobatt could address operating system work arounds to have this error resolve or acknowledge that this software issue cannot be resolved. I'm aiming to dualboot to linux and hopefully there error will go away on the other operating system, but a workaround for windows 10 would be appreciated. For now I'm offering a 4/5 +- depending on the next month performance.
21 de fevereiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Thank you for sharing your experience with the battery installation and the issues you are facing with the battery icon not recognizing the battery on your Windows 10 operating system. We appreciate your feedback and are committed to addressing any issues that you may encounter.
We would like to investigate this matter further and provide you with a solution. Please contact our customer service team, and we will work closely with you to troubleshoot the issue and find a suitable workaround.
Regarding your suggestion of addressing operating system workarounds, we will certainly take this into consideration. We are always looking to improve our products and services, and your feedback is valuable in helping us achieve this.
In the meantime, we are glad to hear that the computer is still running after unplugging the cord. Please continue to monitor the battery performance and let us know if you encounter any further issues.
Thank you for your patience and understanding. We look forward to resolving this matter and providing you with a satisfactory experience.
Best regards,
lenovobatt.com team
Great product but received phishing emails after purchase
The product was easy to install, came with everything needed to do the replacement, and arrived on time and safely. Why the 4 stars vs 5? Within hours of using my PayPal account to make my purchase from Lenovobatt I started receiving MANY phishing emails using “PayPal receipt” as the title for an included link. Until this purchased, I had NOT used my PayPal account in years. Thank goodness I know better than to open the link. I sent Lenovobatt an email about the phishing emails, asking if they sell personal information to other parties. The response I received days later was “our records show your order was shipped and delivered….” They have yet to respond to my phishing email inquiry.
17 de fevereiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear valued customer,
Thank you for sharing your feedback on the product and your overall experience. We're pleased to hear that the product was easy to install, included everything needed for the replacement, and arrived on time and safely.
We sincerely apologize for any inconvenience caused by the phishing emails you received after using your PayPal account for the purchase. Your security and peace of mind are of utmost importance to us. We want to assure you that we take this matter seriously, and we are investigating the situation internally.
Regarding your inquiry about the phishing emails, we apologize for any confusion in our previous response. We do not sell personal information to third parties, and we take privacy and data security seriously.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business, and we are committed to addressing any issues to ensure your satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding.
Sincerely,
lenovobatt.com Team
Genuine Battery
Delivery time was longer than I expected but it was worth the wait.
8 de fevereiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customer,
We sincerely appreciate your positive feedback! It's great to hear that you had a good experience with our service and we are pleased that the shipping was very fast.
Ensuring that our products are well packaged and arrive in perfect working order is our top priority.
If you have more feedback or we can help you in any other way, please feel free to let us know. We are here to provide the best experience for our customers.
Thank you for choosing us and we look forward to serving you again in the future.
Sincerely,
lenovobatt.com Team
Resposta da lenovobatt.com
Dear customer,
Thank you for your great review! We are delighted to hear that you experienced fast delivery and that our product met your expectations and was exactly as described. Providing a hassle-free experience is our goal.
Your recommendation means a lot to us and we are very grateful for your trust in our products and services.
If you need help in the future or have any further feedback, please feel free to contact us.
Thank you for choosing us and we look forward to serving you again.
Sincerely,
lenovobatt.com Team
Perfect fit for Y740 and lowest price found
Easy to find. The battery fits my Y740 Lenovo perfectly. Quick shipping and the lowest price I found for it.
15 de janeiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customers,
Thank you very much for your appreciation and sharing your positive experience with our services. We are happy to hear that you received the battery quickly and that it met your expectations.
We are always committed to providing efficient service and high-quality products, and your positive reviews inspire us to continue on this path.
We're glad that the descriptions and photos on our website help choose the right battery for your laptop. We always try our best to provide clear and detailed information to facilitate your shopping experience.
Sincerely,
lenovobatt.com Team
product went right in
product went right in. Tough to open the case, but works well.
20 de janeiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear customers,
Thank you very much for your appreciation and sharing your positive experience with our services. We are happy to hear that you received the battery quickly and that it met your expectations.
We are always committed to providing efficient service and high-quality products, and your positive reviews inspire us to continue on this path.
We're glad that the descriptions and photos on our website help choose the right battery for your laptop. We always try our best to provide clear and detailed information to facilitate your shopping experience.
Sincerely,
lenovobatt.com Team
Battery shipped quickly via USPS
Battery shipped quickly via USPS. Fit well, powered up immediately and has worked so far. I appreciated they included mini screw drivers in the package so I didn't have to go scrambling to find some. 5 stars at this point.
10 de janeiro de 2024
Opinião espontânea
Resposta da lenovobatt.com
Dear Customer,
Thank you for taking the time to share your positive experience with our battery replacement service. We're thrilled to hear that the battery shipped quickly via USPS and that it fit well in your Lenovo YOGA C940-14IIL-81Q9. It's great to know that the new battery-powered up immediately and has been working well for you.
We're also glad that you appreciated the inclusion of mini screwdrivers in the package. Our aim is to provide a convenient and hassle-free experience, and we're pleased that the additional tools were helpful.
Your 5-star rating means a lot to us, and we're grateful for your trust in us. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing our products, and we look forward to continuing to meet your battery replacement needs.
Best regards,
lenovobatt Team
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