Good product, my wife and daughters really enjoy using this while they exercise and watch TV, the customer service from the team was outstanding and the products are high quality.
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Le Peach customer service has worked with me to try and figure out where my package is. I am so excited to get my product. Thank you Le Peach
got it for my wife, she loves it Item arrived on time. Very cool magnetised box. The trainers really pack a punch Also got their AURA device which- so far so good
I owned this product for 3 months and it malfunctioned. I changed the batteries, gel pads and swapped the modems and it continues to sending random painful and intense jolts while using the same setti... Ver mais
3,6
Aceitável
32 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Recommended! Give it a try
Recently, I was thinking of adding something on top of my gym routine. EMS was an easy choice given the flexibility.
I bought the complete pack of EMS from Le Peach, and it's been working nicely for me. It's added to my fitness routine.
Recommended!
27 de março de 2026
Opinião espontânea
Starting to notice my body being more…
Starting to notice my body being more toned, doing its job
2 de junho de 2026
Opinião espontânea
Le Peach customer service has worked…
Le Peach customer service has worked with me to try and figure out where my package is. I am so excited to get my product. Thank you Le Peach
25 de maio de 2026
Opinião espontânea
Good product
Good product, my wife and daughters really enjoy using this while they exercise and watch TV, the customer service from the team was outstanding and the products are high quality.
15 de maio de 2026
Opinião espontânea
Felt the muscles getting activated.
Felt the muscles getting activated.
1 de maio de 2026
Opinião espontânea
Quick delivery and great product
Quick delivery and great product
22 de maio de 2026
Opinião espontânea
great little device
got it for my wife, she loves it
Item arrived on time. Very cool magnetised box. The trainers really pack a punch
Also got their AURA device which- so far so good
14 de maio de 2026
Opinião espontânea
They don’t work after a while even…
They don’t work after a while even after using new batteries! Don’t buy!!
5 de março de 2026
Opinião espontânea
Resposta da lepeachclub.co
We’re really sorry to hear about your experience, and we completely understand your frustration.
This definitely isn’t the experience we want anyone to have with our products. Our customer care team will be reaching out to you directly to look into this properly and help resolve the issue as quickly as possible.
Thank you for bringing this to our attention — feedback like this helps us improve both our products and customer experience.
– The Le Peach Team
don’t waste your money
First off, I would like to say how the Internet is very deceiving. This item does not work like the video shows. It is basically a tens unit that sounds electric current to the muscles around the pad. It is difficult to place the pads in the right location behind your back and set the right mode by yourself.
Secondly, when you order, they offer promotions, for example refill pads. At this time you can’t flip to the guaranteed details. Well, these items are nonrefundable, even if they’re not used. They talk about sanitary issues. Well, maybe they should package them accordingly. I am very disappointed that they will not give me a full refund.
23 de outubro de 2025
Opinião espontânea
Resposta da lepeachclub.co
Hi Sunita,
We’re really sorry to hear that your experience with us left you disappointed.
We appreciate you taking the time to share your feedback, and we understand your frustrations regarding both the product experience and the refund process. We always aim to be as transparent as possible with our policies and product expectations, but it’s clear we fell short in your case.
Our customer care team will be reaching out to you directly to discuss this further and see how we can help resolve the situation.
Thank you again for your feedback — we genuinely value it and are always working to improve both our products and customer experience.
– The Le Peach Team
If I could choose a ZERO i would!
If I could choose a ZERO i would!! Absolute TRASH!!! The cheap plastic its made of is UNBELIEVABLE they could charge $1. Much less $60!!
1 de outubro de 2025
Opinião espontânea
Resposta da lepeachclub.co
Hello King family,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Broke after on using a few times
Broke after on using a few times. Not worth the money.
21 de junho de 2025
Opinião espontânea
Resposta da lepeachclub.co
Hi Karen,
We’re very sorry to hear that your product stopped working after only a short period of use.
That’s understandably frustrating, and it’s not the standard we aim to deliver. We appreciate you taking the time to share your experience with us.
Our support team will be reaching out to you directly to look into this further and work toward a resolution.
Thank you again for your feedback.
– The Le Peach Team
Terrible product
Terrible product, broke and got a second one sent and that didn’t work either and then only got a partial refund upon return even though the product doesn’t work!!!
19 de fevereiro de 2025
Opinião espontânea
Resposta da lepeachclub.co
Hi Jessie,
We’re really sorry to hear about your experience and understand why you’d be frustrated, especially after receiving a replacement that also didn’t work as expected.
This is clearly not the level of quality or service we aim to provide, and we appreciate you bringing it to our attention. Our customer care team will be reaching out to you directly to review this properly and see how we can help resolve the situation.
Thank you again for your feedback.
– The Le Peach Team
No Customer service
I ordered the ab and glute package along with 10 additional gel replacement pads.
I received the 2 devices [ab and glute EMS] at the begining of January
The gel pad replacements were not included.
I reached out to customer service the same day of delivery and never heard back. Its almost 8 weeks later, no gel pads ever came in the mail and no one ever responded to my email.
I sent a second email today 2/18/25
I was really hopeful I would hear back before reaching out again but no luck.
I will update if any help is given.
*UPDATE [6-2-26]
Response from company in May. No resolution to the problem, just stated that this is not acceptable for their company and the hope to fix the issue. At this point in time, I no longer own the device I purchased. It did not work well from day 1 and then when gel pads wore out it did not work at all. It was trash and thats where it went. DO NOT waste money on this scam product, or on this scam company!
1 de janeiro de 2025
Opinião espontânea
Resposta da lepeachclub.co
Hi Amanda,
We’re very sorry to hear about your experience and completely understand your frustration, especially after waiting so long without receiving a response.
This is not the level of customer service we aim to provide, and we sincerely apologise for the lack of communication regarding your replacement gel pads. We appreciate you taking the time to detail what happened.
Our customer support team will be reaching out to you directly as soon as possible to look into this properly and help get the issue resolved.
Thank you again for your patience and feedback.
– The Le Peach Team
Doesn’t work
Doesn’t work. At all. Will not allow a return or refund. RUN AWAY!!
11 de janeiro de 2025
Opinião espontânea
Resposta da lepeachclub.co
Hi Kendall,
We’re sorry to hear that you were unhappy with your experience.
We understand how frustrating it is when a product doesn’t meet expectations, and we appreciate you taking the time to share your feedback. We also understand your concerns regarding the return and refund process.
Our customer care team will be reaching out to you directly to review this further and see how we can assist.
Thank you again for bringing this to our attention.
– The Le Peach Team
Warning Do not buy anything!
Warning Do not buy anything from this company. Their products are of extremely poor quality, their customer service is an absolute disgrace, and the response I got when requesting a refund was very condescending. Please do not waste your With this company.
5 de janeiro de 2025
Opinião espontânea
Resposta da lepeachclub.co
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Horrible customer service
Horrible customer service. They don’t allow returns even if the product is unopened and unused. I didn’t realize it was not a rechargeable device and it took regular batteries so I didn’t want to deal with it. They refused to allow me to return it because I changed my mind. I tried to write a review on Facebook, but they blocked me personally on Facebook, which I find quite unprofessional.
27 de dezembro de 2024
Opinião espontânea
Resposta da lepeachclub.co
Hi Erica,
We’re sorry to hear that your experience with us was disappointing.
We understand your frustrations regarding the return process and communication, and we appreciate you taking the time to share your feedback. We always aim to make our policies and product details as clear as possible, but we recognise that your experience did not meet expectations.
We also apologise if any interaction left you feeling unheard or frustrated. Our customer care team will be reaching out to you directly to review the situation further and see how we can help.
Thank you again for your feedback.
– The Le Peach Team
My device does not shake my anything as…
My device does not shake my anything as shown in the videos. all I felt were slight, random zaps. new batteries, the works. Nada. I do not recommend this product
7 de novembro de 2024
Opinião espontânea
Resposta da lepeachclub.co
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Stopped working after about 6 weeks…
Stopped working after about 6 weeks what a waste of money
21 de agosto de 2024
Opinião espontânea
Resposta da lepeachclub.co
Hi Nikki,
We’re sorry to hear that your device stopped working after such a short period of time.
We completely understand your frustration, and this is not the experience we want customers to have with our products. We appreciate you bringing this to our attention.
A member of our customer care team will be reaching out to you directly to look into the issue further and help work toward a resolution.
Thank you again for your feedback.
– The Le Peach Team
Mine never worked
Mine never worked and they were unresponsive to my emails.
1 de abril de 2024
Opinião espontânea
Resposta da lepeachclub.co
Hi Lynn,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
Faulty within 2 months
I brought the whole set 2 months ago & one of the electronic devices stopped working. Le Peach confirmed its defective but the warranty only lasts for 1 month so will not replace
They obviously do not build their equipment to last longer than 1 month as they fail to guarantee it for longer than that time period.
I wonder how long the other three will last 🤔
10 de junho de 2024
Opinião espontânea
Resposta da lepeachclub.co
Hi Lyndsay,
We’re sorry to hear that the product did not meet your expectations.
We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.
Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.
Thank you again for your feedback.
– The Le Peach Team
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