I contacted this company as being comparatively near me geographically and went to see their Shop in Loughton, We missed it on a drive-by and had there not been a parking space might well have driv... Ver mais
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Leia as opiniões dos outros
From the initial visit to installation I was very impressed with the service provided. I was seeking the best option to keep out the intense summer heat and external shutters were not permitted due to... Ver mais
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Ours was an unusual fitting, but the installation was carried out on the day very quickly and efficiently. The fitters took exceptional care, and seemed genuinely invested in ensuring our exterior bli... Ver mais
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Garden awning has been fitted and I love it! Lex blinds have been so professional & helpful throughout. From first contact with Sandra, to house visit for measurements & advice with one of their exper... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are window coverings production company based in Essex, UK. For us, there’s nothing more important than the communication with our customers. We always strive to give them our exclusive attention: from window coverings inspiration - to installation, and beyond. To achieve outstanding quality, we only use the highest quality components and fabrics, which are also environmentally-friendly. Our manufacturing process incorporates the use of the most advanced technologies - and we're always looking for new, innovative ways to manufacture our products. Lex Blinds strive to ensure that finding ideal solutions is accessible to all our customers. Whether you are looking to spend a little or a lot - we will use our expertise to find the perfect window treatment for your budget, taste and lifestyle. We understand that each home requires a bespoke solution. Therefore we work to build a connection with every customer, gain a good understanding of their home, their design preferences - and even their lifestyle. Our job and passion is to help you realize your dream home! Visit us in our showroom, or book a free consultation in the comfort of your own home. We’ll help you create your vision with a professional designer’s help, whose services are free for our customers.
Informações de contacto
190 High Rd, Loughton, IG10 1DN, London, Reino Unido
- 0800 788 0000
- welcome@lexblinds.co.uk
- lexblinds.co.uk
4,9
Excelente
185 opiniões
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What a team
What a team! What a company, I found these guys online after searching for blinds and I am so pleased to say they didn't let me down. They came down, measured up and we agreed on a good price and they finished the job in no time. I will definitely use them again and recommend them to everyone. Great work, great service keep it up!
27 de novembro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Ahmet Disikitli,
Thank for sharing your feedback, it's great that you're so pleased with the service you've received!
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
Excellent service
Very good service from first appointment through to fitting, great product and expertly fitted.
Friendly and efficient staff, I would recommend this company.
19 de novembro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Rebecca Williams,
Thank for sharing your feedback, it's great that you're so pleased with the service you've received!
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
2 shutters fitted on round bays
We had 2 shutters fitted on round bays. The fitters were able to disguise the window sills being uneven due to the age of the property. They were clean, polite and very professional. They took the time to answer any questions and discussed options with us to really understand what we were after and answer any questions.
8 de novembro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Sajal Bhudia,
We would like to thank you for your great feedback about the shutters and our team.
We appreciate your comments and it will be passed on the team.
We hope to see you return to us in the near future!
Kind regards,
Lex Blinds Team
Satisfied with the service
My friend recommended Lex Blinds and I'm happy with the service an the quality of products I received. The installation was within the time frame they anticipated and it looks great.
25 de outubro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear M Gonzalez,
We would like to thank you for your great feedback about the products that you’ve had installed and our team.
We appreciate your comments and it will be passed on the team.
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
Excellent Company
Excellent company. We’ve had a number of blinds and shutters supplied and fitted by Lex Blinds, and the quality of the products and workmanship is always excellent. Also the customer service is second to none - they recently helped with a query I had and certainly went the extra mile.
Highly recommended!
10 de setembro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Mick T,
We would like to thank you for your great feedback about the blinds and our team.
We appreciate your comments and it will be passed on the team.
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
Very professional clean installation
Very professional clean installation
22 de agosto de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Susan Bloom,
Thank you for your lovely feedback. We are very happy that you’ve had a pleasant experience.
Your kind comments have been passed to our team!
Kind regards,
Lex Blinds Team
Lex arrived on time and put 2 large…
Lex arrived on time and put 2 large electric blinds and 4 smaller manual ones in a couple of hours. All as ordered and very nice. Excellent installers who were very clean and tidy (the residue from the drilling barely hit the floor when it was hoovered up!) No hesitation in recommending Lex Blinds as i too was told by a friend
who was also pleased with the job they did for then.
22 de julho de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear John Power,
We would like to thank you for your great feedback about the blinds and our team.
We appreciate your comments and it will be passed on the team.
We hope to see you return to us in the near future!
Kind regards,
Lex Blinds Team
Perfect fit & exactly what I wanted
Perfect fit & exactly what I wanted. So worth it!
#happycutomer
Will be recommending to everyone.
2 de julho de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Niall,
Thank you for an excellent review! It is fantastic to hear such positive feedback and we're so pleased to hear of your home transformation. We are sure your blinds look fabulous!
We hope to see you return to us in the near future.
Kind regards,
Lex Blinds Team
Lovely Fly Screen fitted.
I had fly screen installed for my bi folding door.
The estimator was very good, polite and respectful.
The fitters were very efficient as well. They were quick, and very tidy, lovely men.
I am extremely pleased with fly screen.
It turned out even better than I thought it would.
I would not hesitate to recommend this company
27 de junho de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Irene Vise,
We would like to thank you for your great feedback about the products that you’ve had installed and our team.
We appreciate your comments and it will be passed on the team.
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
lex blinds fitting team
the fitters Adrijus & Zenia turned up on time.very efficient and tidy and checked with us on all procedures
very impressed
Thank you guys
19 de junho de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Eddie Turze,
We would like to thank you for your great feedback about our team.
We appreciate your comments and it will be passed on the team.
We hope to see you return to us in the near future!
Kind regards,
Lex Blinds Team
We have just had our plantation blinds…
We have just had our plantation blinds fitted by Lex Blinds who came highly recommended to us
Great service from start to finish and Sandra kept us well informed on delivery etc
We are so pleased with the blinds and would recommend using Lex Blinds
Very professional and would most definitely use them again in the future 👌
31 de maio de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Lynne Fegan,
We would like to thank you for your great feedback about the blinds and our team.
We appreciate your comments and it will be passed on the team.
We hope to see you return to us in the near future!
Kind regards,
Lex Blinds Team
A ruthless sales company
A ruthless sales company who badgered me daily with emails once I’d made my initial enquiry to the point that I had to ask them to stop emailing me. I arranged for a survey and contacted them back to confirm. I then got a call at 8:45am in the middle of the school run which I scrambled to answer as I thought it was a work emergency (why else would you phone someone at that time?) and it was Lex blinds confirming the appointment I had already confirmed! It’s invasive to be calling someone at this time. In the panic in the middle of the school run, I dropped my phone and it smashed. Thanks Lex blinds! Needless to say we did not proceed any further.
27 de agosto de 2023
Opinião espontânea
Resposta da Lex Blinds
Dear Helen,
Thank you for your feedback.
Our records show that you made an initial enquiry on August 21, and in order to assist you further, we requested some photos of your windows. Following up on August 23, we wanted to ensure you received our response since we hadn’t heard back from you. We then provided a quote based on the information you provided us on August 24. We followed up the next day to confirm receipt of the quote and to inquire if you would like one of our experts to conduct a survey at your location. Unfortunately, the email you sent in response indicated you were away, and its tone prompted us to close your file temporarily to avoid any further unwanted communication.
On September 14, you reached out again asking to arrange a visit from one of our surveyors. With our commitment to customer care, we immediately attempted to contact you to schedule an appointment. However, we were unable to reach you initially. Understanding that schedules can be busy, we provisionally booked you for September 25 and left a voice message asking you to confirm the date and provide additional address details needed for the visit.
The following day, on September 15, you left us a voicemail which was unfortunately muffled. Our colleague responded by calling you back to clarify the information. During this call, which unfortunately coincided with your school run, there was a misunderstanding about the timing of our contact, and you expressed significant distress. You mentioned during this call that you dropped and smashed your phone, for which we offered apologies. Despite our apologies, you communicated that you felt harassed and no longer wished to use our services, and thus ended the call abruptly. In response to your request during this call, we cancelled the appointment as per your instructions.
Subsequently, you sent us an email expressing confusion about the appointment cancellation and querying why no one had arrived for a scheduled visit. In reply, our manager clarified that the appointment had been cancelled following your express instructions on September 15 and that we could not provide compensation for the phone damage.
We are genuinely sorry for any misunderstandings and the inconvenience caused. It was never our intention to make you feel unduly pressured or to add stress to your busy schedule. As a business, we strive to uphold the highest standards of customer service.
We are perplexed by the negative review, especially given the elapsed time and our understanding that you had chosen not to proceed with our services. We would appreciate the opportunity to discuss this matter further with you to hopefully resolve any outstanding issues and improve our future service.
Thank you once again for your feedback. Please feel free to reach out directly to discuss this further or if there is anything more, we can do to assist you.
Warm regards,
Manager Jelena
Excellent service from start to finish
Excellent service from start to finish. Very pleased with shutters. Fitters did a great job. Would highly recommend.
2 de maio de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear SE,
Thank you for your lovely feedback. We are very happy that you’ve had a pleasant experience.
Your kind comments have been passed to our team!
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
Very professional at all points
Our experience of Lex Blinds was very positive, from our first visit to the showroom, to the surveyor coming to discuss in detail the best blind options for the three different windows in our home to the fitters who came to install - and then sort out a problem very quickly. All of the staff we dealt with were highly professional and seemed genuinely motivated to the best job for us.
4 de abril de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Michael Traynor,
We would like to thank you for your great feedback about the blinds and our team.
We appreciate your comments and it will be passed on the team.
We hope to see you return to us in the near future!
Kind regards,
Lex Blinds Team
Excellent service, would recommend!
The process from start to finish was seamless and organized from quotation to installation and the blinds look amazing! Definitely recommend!
21 de março de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Sydney Webb,
Thank for sharing your feedback, it's great that you're so pleased with the service you've received!
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
First time using Lex and it was with…
First time using Lex and it was with some hesitation as we had no personal recommendation. All aspects of the service and product were exceptional, it is difficult to rate one more highly than another. This was throughout from first contact to follow up following fitting. Deserve to be a very successful business.
28 de fevereiro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear JK,
Thank you for your lovely feedback. We are very happy that you’ve had a pleasant experience.
Your kind comments have been passed to our team!
We hope to see you return to us in the near future.
Kind regards,
Lex Blinds Team
I was really delighted with the fitting…
I was really delighted with the fitting of my electric blinds. More importantly, months later when a fault occurred they responded swiftly and then refunded the call out charge when the fail was not due to me. I really value good aftercare and that is what I received
2 de fevereiro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Janis Davies-Tsagkadakis,
We would like to thank you for your great feedback about the blinds and our team.
We appreciate your comments and it will be passed on the team.
We hope to see you return to us in the near future!
Kind regards,
Lex Blinds Team
Thank you for great service and super…
Thank you for great service and super high quality of materials.
Our house now looks even more beautiful and cozy with new blinds!
9 de fevereiro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Anna Beliachyts,
Thank for sharing your feedback, it's great that you're so pleased with the service you've received!
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
Been using them since 2021!
I started using Lex Blinds in 2021 when I moved here. They have done my bay window blinds, bay window made to measure cushion, and every single blind in my house. Today I got fitted the yellow vertical blinds in the kitchen dinner and I am in love with them. The team has always been helpful and very friendly. Sandra has always been there when I had questions or needed variations. Definitely recommend!
9 de fevereiro de 2024
Opinião espontânea
Resposta da Lex Blinds
Dear Andrea Lopez de Pablo Hernando,
We would like to thank you for your great feedback about the blinds and our team.
We appreciate your comments and it will be passed on the team.
Kind regards,
Lex Blinds Team
Whole process was great
Whole process was great, no issues at all, even got an earlier fitting date than expected The roller blind was installed in son’s room – beautiful fabric, and provides very good blackout, my sons sleeps like a baby.
18 de dezembro de 2023
Opinião espontânea
Resposta da Lex Blinds
Dear Th Ht,
Thank for sharing your feedback, it's great that you're so pleased with our roller blind and the service you've received!
Enjoy your new window treatments!
Kind regards,
Lex Blinds Team
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