Yasin was extremely helpful at recommending the right products and even explaining how to use them. Great service!
A empresa respondeu
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Leia as opiniões dos outros
I bought a fan online , been there with code and they told me that the code wasn’t there. They gave it to me in the end anyway, the after 1 hour I wanted a refund and return it as it was a very bad fa... Ver mais
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I have recently used Leyland high gloss white solvent paint. It is absolutely brilliant, it has a beautiful soft sheen finish, very easy to apply, covers in one coat and very little odour. Compared... Ver mais
A empresa respondeu
1 July, after my below update, yesterday I received SMS and email which was about my order was ready for pickup. I went to store and I've been told that my order was cancelled, refunded and gladl... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.
Informações de contacto
Fourth Way 24, HA9, Wembley, Reino Unido
- 020 7275 2999
- web.orders@leylandsdm.co.uk
- leylandsdm.co.uk
3,9
Bom
404 opiniões
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Respondeu a 100% das suas opiniões negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The item was never delivered
The item was never delivered, no replies to chasing.
13 de fevereiro de 2026
Resposta da Leyland SDM
Hi Stephen,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please can you email info@leylandsdm.co.uk, so we can look in to this further and rectify this.
Many thanks.
Delivery was promised next day and…
Delivery was promised next day and didn’t arrive till following day.
25 de fevereiro de 2026
Resposta da Leyland SDM
Hi Nina,
Thank you for taking the time to leave feedback. We're sorry you've had this experience with us, please can you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Delivery perfect.
Great price for the products purchased and absolutely delighted with delivery ahead of schedule.
18 de fevereiro de 2026
Resposta da Leyland SDM
Hi Michael,
Thank you for the feedback. We're thrilled to hear you're happy with both the price of our products and the delivery. Thanks again for leaving such a lovely review.
Smooth click and collect experience.
Smooth click and collect experience.
The staff at the Dulwich store were incredibly helpful and friendly. Would definitely be using this service again!
16 de fevereiro de 2026
Resposta da Leyland SDM
Hi Shen,
Thank you for the lovely feedback. We're thrilled to hear you had such a wonderful experience and look forward to welcoming you in-store again soon.
Many thanks.
Very fast delivery
Very fast delivery, had a little problem but professionally dealt with,will buy again
15 de fevereiro de 2026
Resposta da Leyland SDM
Hi David,
Thanks for the 5-star review! We're pleased to hear our team were able to resolve the issue, thank you for the feedback.
Many thanks.
Dominik super helpful showed me all the…
Dominik super helpful showed me all the range of products sizes explained how to use them will definitely recommend well done my experience at this shop is always been good everyone very helpful
18 de fevereiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Susan,
Thank you for such lovely feedback. We're thrilled to hear Dominik was helpful, and you got the products needed for your project. We'll pass on your kind comments!
Many thanks.
Bought the product led to believe it…
Bought the product led to believe it was to be delivered not picked up, not clear!
3 de fevereiro de 2026
Resposta da Leyland SDM
Hi Russell,
We’re sorry to hear you have had a negative experience shopping with us. We’d appreciate the opportunity to speak with you further about this issue. Please contact us via info@leylandsdm.co.uk, so we can investigate.
Many thanks.
Resposta da Leyland SDM
Hi Ronaldo,
Thanks for the 5-star feedback. We'll pass your kind comments on to Yasin.
Many thanks.
I have recently used Leyland high gloss…
I have recently used Leyland high gloss white solvent paint.
It is absolutely brilliant, it has a beautiful soft sheen finish, very easy to apply, covers in one coat and very little odour.
Compared to equivalent Dulux it is so much better, especially the finish, the odour of the Dulux gloss is very strong and lasts weeks.
I would not hesitate to recommend Leyland high gloss, five stars are not enough, ten out of ten.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Graham,
Just to clarify, we’re a retailer of Leyland Trade Paint rather than the manufacturer, but we’re delighted you found the paint such a pleasure to use!
Many thanks.
Really helpful staff
Really helpful staff. They found what 8 needed, and when I came back because couldn't make it work they took time to work it out and show me. Great after care service.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Sarah,
Thank you for your review.
It’s good to hear the team were able to assist and take the time to sort things when you came back in. We aim to make sure customers leave confident in what they’ve purchased, and hope to see you in store again soon.
Many thanks.
1 are more expensive than the other…
1 are more expensive than the other shops
2 if you’re not careful, the prices are different when you go to the till and are more expensive than what you see in the shelf
4 de fevereiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Claudiu,
Thank you for taking the time to leave feedback. We're sorry to hear this, and this is certainly not the experience we want customers to have.
We aim to price our products clearly and fairly, so we appreciate this being brought to our attention.
If you’re able to share more details about the visit please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Bad customer service
I ordered some paint and accidentally put it through as click and collect instead of home delivery. I emailed customer services straight away, to change the delivery method. I was asked to provide order number and details, which if they'd read the email would have seen I'd provided all the information. 3 days later, having no response I had to email again and request for a refund. Bad customer service, which lost them a customer.
30 de janeiro de 2026
Resposta da Leyland SDM
Hi Mel,
Thank you for leaving your feedback. We’re very sorry to hear this, and it's certainly not the experience we want for our customers. We take all feedback very seriously and will pass this on for further investigation.
Many thanks.
Resposta da Leyland SDM
Hi Lee,
Thank you for your kind words and for taking the time to leave a review. We'll be sure to pass on your feedback to Natalie.
Many thanks.
Nice recommendation for the right metal…
Nice recommendation for the right metal blade tpi
29 de janeiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Christoph,
Thanks for the 5-star review, we're glad we could help you with your project.
Robbie and will very helpful today spot…
Robbie and will very helpful today spot on
28 de janeiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Sam,
Thanks for the 5-star review! We will pass your positive feedback on to Robbie.
Many thanks.
Resposta da Leyland SDM
Hi Matthew,
Thanks for the 5-stars, we'll be sure to pass on your positive feedback to Ashim and look forward to seeing you in store again soon.
Many thanks.
Angie Superwoman
Twice we have been in and both times Angie's knowledge has been truly amazing
So helpful and professional, goes out of her way to be very thorough and precise
Thank you so much, a pleasure to shop when your there, knowing we are in safe hands
23 de janeiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Sharon,
Thank you for your wonderful review. We're delighted to hear that Angie’s knowledge and professionalism made your visits such a positive experience. We'll be sure to pass on your kind feedback. Many thanks, and we hope to see you in-store again soon.
Excellent service as always ,
14 de janeiro de 2026
Resposta da Leyland SDM
Hi Darren,
Thanks for leaving such positive feedback. We're thrilled to hear you're happy with our service.
Many thanks.
Resposta da Leyland SDM
Hi Thomas,
Thanks for the 5-stars! We're thrilled to hear you've had a great experience with us, and we'll be sure to pass your kind feedback on to Yasin.
Many thanks.
I practically live at Leyland!
I and many local people i know shop at the London Dalston branch of Leyland and we really value the exceptional level of care and support the staff give to all their customers. I buy everything i need to maintain the inside and outside of a four storey Victorian house, so i practically live at Leyland and the only suggestion i have is, why not offer customers a Loyalty Card!
7 de janeiro de 2026
Opinião espontânea
Resposta da Leyland SDM
Hi Dominic,
Thank you so much for taking the time to share such lovely feedback. We are delighted to hear you regularly visit our Dalston/Hackney store and that the team has been able to help you find exactly what you need for your home projects. We will be sure to pass your Loyalty Card suggestion to the relevant team!
Thanks again for choosing us and we look forward to welcoming you back soon.
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