Leyland SDM Opiniões 

406
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have recently used Leyland high gloss white solvent paint. It is absolutely brilliant, it has a beautiful soft sheen finish, very easy to apply, covers in one coat and very little odour. Compared... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yasin was extremely helpful at recommending the right products and even explaining how to use them. Great service!

A empresa respondeu

Classificada 5 em 5 estrelas

I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intenti... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

1 July, after my below update, yesterday I received SMS and email which was about my order was ready for pickup. I went to store and I've been told that my order was cancelled, refunded and gladl... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja self-service
  2. Decoração e Design de Interiores
  3. Loja de hardware
  4. Loja de tintas
  5. Loja de ferramentas

Escrito pela empresa

Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

406 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(406)

129 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Seagull Paint Brushes

Seagull Paint Brushes. Great product. Glad I can still get these from you online but why don't you still sell them in your shops???

10 de outubro de 2025
logótipo da Leyland SDM

Resposta da Leyland SDM

Thanks for 5 stars

Classificada 5 em 5 estrelas

Great customer service

I've been coming to Leylands Clapham High Street for several years and the team have always been exceptionally helpful. Always friendly, knowledgeable and well-stocked. Thank you!

2 de maio de 2025
Opinião espontânea
logótipo da Leyland SDM

Resposta da Leyland SDM

Thank you for the 5* review

Classificada 2 em 5 estrelas

Delivered to wrong address

Someone had crossed out my delivery address and sent it to the billing address instead. Maybe there is a reason behind this but I wasn't happy about it

1 de outubro de 2025
logótipo da Leyland SDM

Resposta da Leyland SDM

Good morning, can you please email proof of this to info@leylandsdm.co.uk and we will look further into this for you.

Classificada 5 em 5 estrelas

Five star service from Karen 🌟

We had such a fantastic experience at Leylands SDM on Harrow Road thanks to Karen. When we first moved into our new house, Karen helped us with our paint testers and was so knowledgeable and supportive. Now that we’ve decided on our final colours, we went back to purchase the paint and to our delight, Karen remembered us and our project!

She was genuinely invested in our decorating journey, going above and beyond to make sure we had everything we needed. We left the store feeling even more excited and confident about our home transformation.

Karen is a real credit to the company and absolutely deserves recognition for her outstanding service. Thank you, Karen, for making this experience so enjoyable!

We will be back soon!

29 de setembro de 2025
Opinião espontânea
logótipo da Leyland SDM

Resposta da Leyland SDM

Thanks for 5* review, we will pass this onto the store.

Classificada 5 em 5 estrelas

When computer says no, Dalston's Thomas finds a way.

Genius paint-mixing maestro Thomas at Leyland's Hackney, Dalston branch in London conjured up the exact same colour of paint supplied by the branch 20 years earlier - despite the IT system claiming the dark green colour code given was no longer available in Leyland Trade smooth masonry versions.
Where less experienced staff were bewildered when shown the old tin of paint and chose to believe the computer over their own eyes, Thomas used that thing called gumption to put artificial "intelligence" in its place.
If only there were more like Thomas - everywhere, instead of the ignorant robot speak customer "service" we all receive everyday everywhere!
Six out of five stars.

24 de setembro de 2025
Opinião espontânea
logótipo da Leyland SDM

Resposta da Leyland SDM

Thanks for 5* review.

Classificada 1 em 5 estrelas

Is it any wonder we have taken to…

Is it any wonder we have taken to online shopping?

Yesterday I went to Leyland's and nothing was too much trouble. The salesman chatted, asked me questions about what I was buying and helped me make good decisions.
Today in the same store, different sales person, when I asked a question it was a straight forward snapped response "we cant do that, who told you we can do that" Obviously everything is too much trouble.
I suppose that having placed my order he knew I wouldn't just walk out (well I could have) but why do we need surly customer facing people?

18 de setembro de 2025
Opinião espontânea
logótipo da Leyland SDM

Resposta da Leyland SDM

Thanks for taking the time to leave us a review. We value all feedback and want to work with our customers to create the best experience possible. If you would like to discuss your thoughts around the service you received further, we’d be very happy to do so and would ask you to email info@leylandsdm.co.uk. Many thanks

Classificada 1 em 5 estrelas

Trade accounts

Firstly I think the service at Leyland is very good. My review is related to trade accounts. Signing up process is not easy. As an account holder, you need to spend £100 per week in order to benefit from any trade offers. This is not a monthly figure eg. Spending £1000 one week still means you have to spend a minimum of £100 the other weeks to qualify for the trade discounts. The security is the most frustrating thing about the trade account. You need to provide an account number, then a password, then have to be one of the pre authorised persons on the account, and now a signatory will get a SMS to confirm the transaction is correct. It doesn’t matter if you have a credit or cash account. Unfortunately there is very little insensitive to have this account apart from digital receipts. For our small business needs, this is overkill so we will be closing our account down but for big companies this might give better control of managing misuse so long you have someone always around to respond to the authorisation message. If not the job will not be progressing.

15 de setembro de 2025
Opinião espontânea
logótipo da Leyland SDM

Resposta da Leyland SDM

We’re sorry to hear you had a negative experience and have flagged this issue.

Classificada 1 em 5 estrelas

I am yet to receive an item purchased…

I am yet to receive an item purchased on 01/09/25 I have emailed my concerns and would appreciate some help with this matter. Either refund £25.98 or confirm that order is out for delivery as soon as possible.

1 de setembro de 2025
logótipo da Leyland SDM

Resposta da Leyland SDM

Good Afternoon, we can see your ordered was delivered 9:30, Thursday 11 September 2025

Classificada 5 em 5 estrelas

brilliant

brilliant, item came as discribed and very quick, I would recommend 100%

3 de setembro de 2025
logótipo da Leyland SDM

Resposta da Leyland SDM

Thanks for the 5* review.

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