Licengo Opiniões 

116
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

OK, we had a few issues, both on your end but more so on mine. Your folks were very patient and helpful that guided me through the process of downloading and installing the Office software on my n... Ver mais

Classificada 5 em 5 estrelas

Funcionó muy bien y sin instalar terceros solo usando la aplicación de instalación oficial de office, descargar la versión para la que compraste la clave, ponerla y ya quedó activada de por vida. Muy... Ver mais

Classificada 5 em 5 estrelas

Such a treat to ask a question and have it answered almost immediately from someone who actually knows what they are doing. So refreshing to deal with licengo. They've been incredibly helpful.

Classificada 5 em 5 estrelas

Downloaded the files for Microsoft Office 24 and it went straight to the aps and the program removed the old version of Microsoft office 19. I was surprised since your site mentioned to remove the old... Ver mais

Informações sobre a empresa

  1. Loja de software

Escrito pela empresa

Licengo LTD offers secure and reliable digital license keys for software and games. Enjoy quick, hassle-free access to your purchases with exceptional customer service.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(116)

75 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

What great service

What great service. SAM help me download my purchase of Microsoft Office 2024. When I had problems, it was fixed remotely in just a few minutes. WOW I was amazed at what was done and how it was done in a short time. VERY SATISFIED,
Many thanks

15 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excelente setvicio

Al momento muy bien servicio , pense que era algo malo , pero tuve un problema con el la licencia y en menos de 5 minutos me resolvieron

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing support!

I purchased Microsoft Office 2024 Professional Plus from Licengo, and then a couple of months later my new computer went in for repair (under warranty). Part of the repair involved wiping and re-installing my C drive, so (among other things) I lost the Microsoft Office app from there.
Foolishly (20/20 hindsight is a great thing!) I had not recorded the product license key and I didn't even have a copy of my order. Luckily I was able to track that I had purchased it from Licengo by looking through my bank records.
I went onto their website and their online live help was AMAZING! Within a couple of minutes they had sent me a way to retrieve it all using their support team, and by next morning I had all the information I needed. (It had actually been sent through almost immediately but I had gone to bed)
I cannot speak highly enough of them and the relief I felt from their responses. The support was wonderful. I don't know if they have an AI bot responding or an incredibly fast typist, but whatever it was, it was just SO MUCH APPRECIATED!!

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Expertise

L' os de ma machine présentait un problème qui m'empêchait d'installer Office 2024.
L'expert de Licengo a passé pratiquement à 1 heure à identifier la coquille (bien cachée, au demeurant), et m'a finalement dépanné.
Bravo à lui. ("Obistar", son avatar)

11 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don't waster your time and money

Don't waster your time and money
I never received the license number to activate the software
long discussion with their customer service got me nothing

27 de setembro de 2025
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hello,

Thank you for your feedback. We could not verify that an order was actually placed with us under your details. Please contact our support team at support@licengo.com so we can check this together.

For clarity, 99% of orders are delivered automatically within minutes, and if ever needed, our support is always here to resend the license and assist with installation.

Kind regards,
Sam
Licengo.com Support

Classificada 5 em 5 estrelas

Glad I Made the Switch

Got Office 24 with the key and manual—super easy to install and activate. The step-by-step guide made it simple. Works great, and I’m so glad to stop paying for the yearly subscription. Saved a lot!

5 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

MS Office activation key only worked…

MS Office activation key only worked for a few days and was deactivated. smells like fraud.

Update: The Support team responded fairly quickly and corrected the issue. this was really good and shows that it was not fraud. However, a communication I received requested that I update my review and actually included a line threatening legal action as an option if I don't update citing potential damage to their company. Unnecessary

29 de julho de 2025
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hi Dennis,

Thank you for your feedback.

Please note that the activation key was valid — however, it appears the activation process was not completed correctly after installation. In such cases, Office defaults to a 30-day trial mode, which then expires and causes deactivation.

As soon as you contacted us, we responded promptly via email, providing a new license key along with clear instructions to help you activate Office properly.

We are always available to assist via email at support@licengo.com or WhatsApp at +44 7378 942610 (messages only, no calls please). Our goal is to ensure all our customers are fully supported and satisfied.

Kind regards,
Licengo Support Team

Classificada 3 em 5 estrelas

Never received product key

Never received product key. Total scam, do not trust them plus they are based in London which incurred foreign transaction fee on your credit card. I should have performed better research before purchasing, no way to dispute change via credit card company.
Update 7/11/25: Received product key from Licengo support. The website using "Link" is definitely broken as it will not send the key automatically. You will need to contact Licengo support separately.

7 de julho de 2025
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hi Michelle Lee,

We’re sorry to hear about your experience. After checking our records, we could not find any order under your name.

Please send us your order number or the email address used for the purchase to support@licengo.com so we can investigate further and assist you properly.

We also noticed your mention of a foreign transaction fee — please note that we use Stripe as our payment processor, which processes transactions locally in your currency when possible. Any such fees are applied by your own bank or card issuer, not by us or our system.

We’re also curious why you didn’t reach out to us via email or WhatsApp before posting this review — our support team is always available and happy to help resolve any issues promptly.

Licengo.com is a serious and trusted company based in London. We are absolutely not a scam, as claimed, and we’re fully prepared to prove our good faith.

If you are a genuine customer, it’s possible you didn’t receive the confirmation email or it was filtered into spam. Either way, we’re here to help — just reach out.

Best regards,
Licengo.com Support Team

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