Initially I couldn't upload and get the software I bought to work. I was using an older PC so the updates didn't connect properly. I thought I had lost my chance to get the software uploaded and not b... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my... Ver mais
I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back a... Ver mais
Had a problem as I downloaded Office 2019 instead of Office 2024. I emailed Licenseplace and Harry very kindly reissued the correct package and gave me detailed step by step instruction on how to inst... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 43% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product and service!
The setup and support service was truly excellent and we were setup and working in less than an hour after starting the configuration.
Very friendly engineer with a good understanding of the software. True value for money.
Had issues loading Autocad 26 that I…
Had issues loading Autocad 26 that I purchased through Wowcher. Harry from the helpdesk was superhelpful and got it sort. set up an appointment for the next day and he called and sorted it out. Pleasant, polite, honest and allayed all my anxiety of giving remote access to my computer. Great service. Will definitely be buying more products from this company in the future.
Can't recommend, possible security and legal ramifications
Purchased via a well known UK group buying site.
Downloaded easily enough from a generic link in the email, which also included some basic and easy to follow instructions and a document containing my licence key. Quite an easy experience actually.
However, at no point did the software ask for my freshly purchased licence number or any other credentials. The download link was completely generic - no indication that it was customised to me or preloaded the licence key in it. The instructions likewise just say "download, install, and it will work".
And yet, even without a licence key the software does work. All common sense says it shouldn't, especially given it is an Adobe product, but it does...
There was also the issue of the install only working with anti-virus software disabled, which other people have experienced, and is also noted in the instructions. I did try to install without disabling first and did indeed receive a warning. False positives are possible, but coupled with the weird licence situation I am sceptical.
Forced to conclude that the software is counterfeit or pirated. At best, I have not bought a "license" (which is what they advertise), just a copy of the software that works on my machine.
Edit.
Following on from their pretty gaslighty reply, I have sent the license information to Adobe for confirmation. Since they seemed so upset that I haven't, once I get confirmation I will publish any evidence.

Resposta da Licenseplace
Excellent service
Buying the software and license was…
Buying the software and license was quick and very easy. Great price, too.
Had a few problems with the initial install. The software I bought can be very troublesome. However, the technical help was very good, and they got me up and running. So, overall, good value for money, and good support.
Absolutely exceptional service from H
Absolutely exceptional service from H. Wouters, i would never have been able to resolve this on my own.
Quick and effective help with the…
Quick and effective help with the installation of software bought online.
Harry provided a thorough service with a nice step-by-step on what to do if a quick fix was needed later on, if a part of the issue re-emerged.
These guys are the best,the support is…
These guys are the best,the support is amazing.
Very helpful
Very helpful, efficient and kept me advised on what was happening
Technician fixed my problem
Technician fixed my problem
confidently
Genuinely fantastic service
Genuinely fantastic service! I have not experienced customer service at such a high level for a very long time. Harry from Licensplace has been extremely patient with me, assisting me to get my new Autodesk licenses up and running. Nothing was too much effort, even supporting on a weekend! I will be recommending Licensplace to friends and family. Thanks you.
Absolutely fantastic customer service
Absolutely fantastic customer service. I purchased Autocad 2026 from Licenseplace, but as I don't know much about computing, I got lost within the download instructions. I contacted Licenseplace to ask for assistance via email. Within an hour I received a reply. An appointment was made and they downloaded the program remotely. Seriously, do not hesitate in purchasing from them.
Brilliant from start to finish
At 75 I found I could not install AutoCAD26 so contacted the help number.
Harry (speeks english) arranged a convinient time for me when he would remotely install the software.
He was very polite at all times and answered any question I asked.
He installed the software without any fuss and tested a few times to make sure there were no hicups.
I would highly recommend this company and would not hesitate buying anything off them again.
If I could have given more stars I would have.
needed remote access to activate,simple…
needed remote access to activate,simple and painless process..thanks harry
Great experience with Harry
Great experience with Harry; very friendly and knowledgeable
Great product and fantastic after sales…
Great product and fantastic after sales support. Would highly recommend.
Fantastic product and excellent…
Fantastic product and excellent service.
The guys at Licenseplace were extremely helpful , from placing the order right through to remote installation. Their very knowledgeable and expert support team guided me through the process, hassle free. A pleasure dealing with professionals who really know what they are doing and care about customer service.
Delighted to be up and running!
Fantastic support with my installation
Fantastic support with my installation, went above and beyond to assist and ensure all issues are resolved.
Just came off the phone with Harry
Just came off the phone with Harry, Excellent service! It's the second time he's helped me in a few months when I needed. My SketchUp is installed on my new laptop as I couldn't manage it. Really quick service and I know I can go back for more help if I ever need.
Very helpful
Very helpful, friendly and polite. Most importantly, got straight onto sorting the problem out and solved it.
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