Initially I couldn't upload and get the software I bought to work. I was using an older PC so the updates didn't connect properly. I thought I had lost my chance to get the software uploaded and not b... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had a problem as I downloaded Office 2019 instead of Office 2024. I emailed Licenseplace and Harry very kindly reissued the correct package and gave me detailed step by step instruction on how to inst... Ver mais
I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back a... Ver mais
I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 43% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Harry was incredibly helpful in…
Harry was incredibly helpful in assisting me remotely with a software installation that I had been struggling with. He was knowledgeable, patient and professional throughout, and resolved the issue quickly and efficiently. Excellent support – thank you, Harry!
The technician was on the ball and…
The technician was on the ball and sorted out the issues I was having. Thank you.
Had a problem downloading Office…
Had a problem as I downloaded Office 2019 instead of Office 2024. I emailed Licenseplace and Harry very kindly reissued the correct package and gave me detailed step by step instruction on how to install on my MacBook. Harry also offered further realtime support if I needed it. Thankfully the instructions worked and my problem was resolved most efficiently. Outstanding service and support.
Fast response when I had a problem with…
Fast response when I had a problem with redeeming a voucher, code was downloaded , installed and working in a few minutes. A++++++
Initially I couldn't upload and get the…
Initially I couldn't upload and get the software I bought to work. I was using an older PC so the updates didn't connect properly. I thought I had lost my chance to get the software uploaded and not being a particular expert I nearly gave up. I then contacted Licenseplace via email and got very quick and detailed advice. I then managed to get my software uploaded and working. Very impressed with the support I received from Harry Wouters. Very detailed support, well done
activating my software…
I had a problem activating my software but the customer service at licence place team was very helpful they answered my question quickly and efficiently and resolved my problems very quickly
I had an issue that I needed rectifying…
I had an issue that I needed rectifying and the team here spent the morning offering up various solutions until I got to the problem so I cannot fault them at all and Microsoft for less than £10 is amazing. So Id fully recommend.
Great Product and service
My second purchase from these guys - i was so impressed with the service I received with my 1st Purchse I then bought the same again for use on my Lap Top. Great product and service again would definately recommend
Photoshop and Lightroom
I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back and forward in the evening until the download was resolved. I had a further query and went straight to Harry who was very helpful and solved my issue by return.
I initially struggled with my own…
I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my product worked....super helpful, efficient and friendly. 10 out of 10 to Harry and his remote installation. Perfect!! Thanks again, Best regards Mark
Spoke to Harry - my new hero!
Spoke to a guy called Harry - he was incredibly helpful, fixed my faults and made sure the software was properly installed. I strongly recommend this company, its service and its products.
A great business that I will buy from in the future
Very responsive business who is happy to troubleshoot issues with installation even on weekends - I mistakenly bought the incorrect MS Office package and they were kind enough to send the appropriate version to me within an hour.
Excellent customer service
I was pleased at the cost of the software, but the support guys have been extra helpful. Couple of minor issues were sorted out same day. I'll certainly check back in for additional products.
Online support to install software.
Super easy to use when I was getting support to install autocad. Resolved the problem really quickly and professionally. Couldn't be happier.
Having considered some issues I…
Having considered some issues I contacted the distributor. Harry the technical wizard contacted me. He is very helpful and considerate. He fully understands that not everybody is fully proficient with technology, and he makes the necessary adjustments. Having solved the problem in no time, he went on to enjoy his Sunday. He works very hard indeed!
Talked with Harry & he was really…
Talked with Harry & he was really helpful, installed the software & got over all of the problems I had !
Excellent, polite helpful ! Never experienced this in the UK !

Resposta da Licenseplace
Excellent service
Received an incorrect licence but was provided a correct one very quickly - on a Saturday too!. Excellent.

Resposta da Licenseplace
Harry was so supportive and helpful
Harry was so supportive and helpful; it was not a bother at all for him, so professional, friendly, and supportive. Well done, Harry; he is a credit to your company

Resposta da Licenseplace
Harry has been absolutely great and so…
Harry has been absolutely great and so helpful.
Many thanks to him.
Cheers
Jeff

Resposta da Licenseplace
I purchased Pinnacle 19 Pro video…
I purchased Pinnacle 19 Pro video editing software and I accidentally forgot to select it on the drop down menu when selecting the Lifetime Licence.
I contacted Customer Service and they quickly cancelled the error and sent me a link with the new License.
I downloaded it with the correct software and within half an hour the video editing suite was downloaded and working on my PC.
Excellent, friendly service and it was made effortless to resolve. I highly recommend and look forward to buying further products from this company. Thank you team for the excellent quality customer service and products.

Resposta da Licenseplace
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