Lightning Fibre Opiniões 5107

Always there for you and very helpful if you have any problems with your home installation. Tend to go the extra mile for you.

After an initial delay in appointment time, everything connected and working 100%.The two engineers Ricky & Conor did a good job.
Just waiting now for my previous phone number to be transferred.

Lightning fibre place priority on customer satisfaction. They are a throwback to the old days where communication is professional and personal. The service is outstanding and their practices are superb. Employees listen diligently to issues, are articulate and attentive and resolve problems as quickly as possible. The connection is fast and reliable.

Engineers responded quickly and professional (Sean) and fixed issue even though it was our fault.
Excellent customer service as always.

Great company ,good customer service ,easy to deal with ,internet does what it says on the tin ,very quick yep best i have had and local too whats not to like , speed for the price us monster

Ryan in sales was very informative and the installation fitters Andy and Ricky made a great job of installing the equipment.

Great experience. Was up and running so quickly which is really appreciated. Rob and Glenn are 2 amazing employees. They did a great job, gave great advice and were super professional. Had a little chat and laugh with them and they interacted with my kids amazingly. Can't praise them more

Rob & Matt were brilliant.. so kind & friendly & helpful by resetting tv & mobiles.. could not have been nicer to me… pleased with the service & the wi fi not dropping out… would highly recommend.

After messing me around and cancelled install I finally got connected to lightning fibre.
It seems to work so far

One phone call to lightning fibre was all it took to arrange a switch in our broadband provider. We had nothing else to do but wait a week for the line to be put in. The staff were friendly, efficient and professional.

Fast, efficient, professional, local and welcoming experience overall

I can honestly say that everyone at Lightning Fibre has been amazing and provided outstanding service from start to finish.

My top floor property was particularly tricky due to all the Victorian hung tiles and sash windows. Mark carried out a thorough survey and came up with a genius installation plan.

On the day of installation, the team (Nathanial, Jordan & George) were all really friendly and professional, and whilst Mark operated the cherry picker outside, Nathanial completed the work inside the property, making sure it looked neat and tidy, and patiently explained (to a customer with a thousand questions) how everything worked 😊

Can’t thank everyone enough, and just wanted you to know I really appreciate the “above and beyond” attitude that the entire team seems to have.

Moved my point for the router externally - not expensive, really helpful and tidy engineer. Did get another quote - way higher, and any problems would have meant getting remedial work from Lightning Fibre.

Very helpful from the initial call about what serives, soeeds and equipment provided. Quick to answer their phones. Quality Zyxel router and wifi extenders work brilliantly with no dropouts. Local company, highly recommend them. Much better service than the large national suppliers.

Installation of the broadband went really good. Happy with professional service offered by engineers coming home, respecting our home as much as taking off their shoes when going around in our home!
For the engineers, thank you for great work and 5*

Whenever I have had need to phone Lightning Fibre you are always friendly and very helpful - eg: a young lady talked me through rebooting my internet for me and I’m ashamed I can’t remember her name but she was brilliant and deserves a medal for her patience- cannot fault you with any dealings I’ve had with any of you - thank you

Lovely chap treated my very well
Conner is his name. I didn't feel as if I was wasting his time xx

An engineer Lightning Fibre came the same day as I called and put in a new modem and got the connections working again. Engineer was very helpful and friendly.