Lights2u Opiniões 

147
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just really helpful. I needed to replace the glass in an outside light I purchased last year as it broke over the winter. Not covered by guarantee as due to adverse weather but despite ordering a re... Ver mais

Classificada 5 em 5 estrelas

Delivered quickly, great value for money, beautiful light and website was very easy to navigate. Would definitely recommend

Classificada 5 em 5 estrelas

Competitively priced, well packaged, my nly minor gripe they were a little slow to dispatch, but who knows perhaps tey were very busy.

Classificada 5 em 5 estrelas

I ordered 2 wall lights on 22nd Nov in the hope of having them installed in my lounge for Christmas. I received a confirmation and dispatched email but still no sign of the lights. **Edit. The is... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação

Escrito pela empresa

Lights 2 U stock a wide range of brands from leading manufactures such as Dar, Astro, Elstead, Franklite, Diyas, Mantra and many more. We stock a wide range of contemporary to traditional, indoor and outdoors fittings.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(147)

6 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Our lights arrived a different…

Our lights arrived a different colour/shade to what was shown on the website. No help was given for the return, I had to pay for the return, which got damaged and I have consequently lost my money.
Check returns policy! Not many couriers will handle the large chandelier parcels and it’s very pricey!

31 de dezembro de 2021
logótipo da Lights2u

Resposta da Lights2u

Sorry to hear your experience has not been good. The fitting was as described. It arrive to you in perfect new condition, but you did not like the colour. Which we accept no hassle returns. It arrived back to us completely unsellable. We understand your frustration but this was not our fault. The fitting has since been sent back out to yourselves but like anyone we cannot be at fault for a fitting being returned in an unsellable condition. We do our utmost to please and sorry in this instence you was not happy. Not fair leaving a dishonest review when it was completely not our fault, We done everything correct to help.

Classificada 1 em 5 estrelas

Yet to receive order

Yet to receive order. Assume bad courier service to be the problem (APC).

30 de dezembro de 2021
logótipo da Lights2u

Resposta da Lights2u

Sorry to see such a bad star review when we tried our best to get the order to yourselves. We use a good courier service that will only leave such expensive fittings where asked to. We would not want them to go missing or get damaged like other couriers. APC and ourselves sent emails when shipment is in transit for next day delivery, we presume customers to be there to accept there order advise where they would like it left. I do hope you was pleased with the order and OUR service to amend the stars accordingly.

Classificada 1 em 5 estrelas

Avoid Avoid Avoid

This company is Using fake reviews
Don’t answer emails or the phone.
Item still not shipped.
Raising dispute with card company.
Scammers.
Avoid Avoid Avoid

21 de dezembro de 2021
Opinião espontânea
logótipo da Lights2u

Resposta da Lights2u

We are sorry the email did not reach you about the fitting being out of stock. We are currently short staffed and over whelmed with orders being sent out daily. If it was in stock you would have received straight away. No money has left your account, the order has been cancelled. I do hope when you realise, you will correct your review as we most certainly are not scammers.

Classificada 4 em 5 estrelas

Good service

Good service. The goods arrived in good condition well packed, and at the agreed time.

14 de dezembro de 2021
logótipo da Lights2u

Resposta da Lights2u

great to hear, thank you

Classificada 1 em 5 estrelas

They haven’t arrived

14 de dezembro de 2021
logótipo da Lights2u

Resposta da Lights2u

Delivery was attempted but know one was in. We would like to arrange redeliver but your local depo are struggling with staff shortage due to covid. We have emailed you. please feel free to contact us.

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery. I called ahead to check items were in stock. Cheapest I could find by far. Would definitely use again.

25 de novembro de 2021
logótipo da Lights2u

Resposta da Lights2u

thank you

Classificada 5 em 5 estrelas

Great service

Great service, very quick delivery & the product was 50% cheaper than any other suppliers. 👍👍

11 de novembro de 2021

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