Lilysflorist Opiniões 

248
•
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service was very personal and very understanding of my needs. I was most grateful for the help and concern shown to me during our conversation. The recipients sent me photos of their flo... Ver mais

Classificada 1 em 5 estrelas

DISGUSTING I Ordered a BRIGHT arrangement for my friend's 60th who is battling cancer. I specifically asked for a bright bouquet in a box as their website shows. I specifically said no white flo... Ver mais

Classificada 1 em 5 estrelas

I ordered an extra large bunch of flowers for my daughter's 21st birthday. It should of been bigger than the one on the website . I got half that size and paid the extra $50 . The arrangement of th... Ver mais

Classificada 5 em 5 estrelas

An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 17830858659

  1. Casa e jardim

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

248 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(248)

178 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Absolutely terrible experience with my…

Absolutely terrible experience with my booking. Selected product (April 2nd), ordered online choosing available dates (4th April) only to be advised no couriers working due to bank holiday - not great as the date was shown and accepted by the vendor, however accepted that and requested goods delivered next day. Today (April 7th) i received another mail stating couriers do not deliver to your area (which is not true) and transaction cancelled. Appalling customer service.

7 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DISAPPOINTED

the actual order didn’t look anything like the picture, very disappointing. Looks so cheap I may as well got someone to go to Woolworths & pick up a bunch at a third of the price. I thought I was dealing with the actual florist but you are dealing with someone in a different state, won’t be ordering from there again, will just ring a florist directly in the town.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

During a very sad time in the family, the lady who took my order was very sympathetic and patient. Her suggestion about the flowers was spot on - the flowers when delivered were beautiful and just perfect for the occasion. Very happy with the order and would highly recommend Lily’s Flowers.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very very impressed!

Lilysflorist delivered in every way! When no-one was at home they found water and a bucket and left the flowers behind the house in the shade. Truly above and beyond!

14 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I ordered online a beautiful bouquet of…

I ordered online a beautiful bouquet of white flowers and paid extra for a larger bunch - what arrived at my son's was a small bouquet of colourful flowers (hardly any in the bouquet at all) - nothing like my order which cost over $100!

24 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Really disappointing

Ordered my flowers Friday to be delivered to my daughter Saturday, they didn’t arrive, no way to contact them on a weekend. Spoke to them Monday requested delivery for that day. Guaranteed delivery, didn’t happen. Called again requesting a refund. No explanation offered. Really disappointing

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not trust this business

Do not trust this business. Pictures of bunches not honest and charges not as per website. Have taken my payment want more money. Cannot contact them no answer. Has to be a scam.

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Late delivery

Order placed the day before my wifes birthday and I was expecting an early delivery the next day. The flowers did not arrive until 15:40 on the day of her birthday just prior to us going out to dinner. I phoned the 1300 number twice and was told that the operator was unable to contact the delivery driver for an update. This is not good service and I will not be using Lily's again.

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The order was for flowers and chocolates

The order was for flowers and chocolates
The chocolates were not delivered
On the notification the company simply said that the order has changed to a refund of some $22. That was on an order of about $116
A simple sorry would have been sufficient or perhaps or and perhaps the delivery of the chocolates to the intended recipient
All in a mechanical and uncaring for a gift service

12 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I ordered the bright mixed bunch…

I ordered the bright mixed bunch online. Which looked beautiful. What was delivered was nowhere near bright and beautiful and nothing like the picture portraid. Price was ok but not for what was delivered., disappointed

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First time customer

First time customer, amazing same day delivery service, ordered online 10am from Victoria,flowers arrived around 1pm at Ballina address,very easy ordering system, so pleased with overall outcome. Ray.

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rachael in Brisbane was very helpful in…

Rachael in Brisbane was very helpful in ordering flowers for us that were going to Austins Ferry in Hobart Tasmania.
Many thanks
Update, my sister in law received a beautiful bunch of flowers yesterday.
She sent me a photo of them and they are exactly what I ordered.
I will definitely order with Lily Florist again, thankyou

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you very much

Thank you very much. You went above and more for your service to help us and the flowers were so beautiful.We will certainly be recommending your business
Much appreciated the Simpson Family

9 de março de 2026
Opinião espontânea

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