Lilysflorist Opiniões 

248
•
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service was very personal and very understanding of my needs. I was most grateful for the help and concern shown to me during our conversation. The recipients sent me photos of their flo... Ver mais

Classificada 1 em 5 estrelas

DISGUSTING I Ordered a BRIGHT arrangement for my friend's 60th who is battling cancer. I specifically asked for a bright bouquet in a box as their website shows. I specifically said no white flo... Ver mais

Classificada 1 em 5 estrelas

I ordered an extra large bunch of flowers for my daughter's 21st birthday. It should of been bigger than the one on the website . I got half that size and paid the extra $50 . The arrangement of th... Ver mais

Classificada 5 em 5 estrelas

An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 17830858659

  1. Casa e jardim

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

248 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(248)

178 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great last minute service

Was messed around by another florist delivery service and had to make a last minute order. Rachael (I think that was her name) got it sorted and had it delivered within 2.5 hours.
Much appreciated guys!

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely flowers.

You never know when you order flowers on line but I was more than happy with my experience. They were delivered to a funeral home and arrived on time and were beautiful. The recipient was very touched. They sent me a pic and the arrangement was even better than I had hoped for.

23 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Dissatisfied and disappointed

I don’t usually write reviews but I’m really disappointed in the quality of the flowers that were delivered to my auntie in hospital today. $86 should have been enough to make a half decent bouquet.

23 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Steer clear!

This was the first time purchasing flowers online and I was severely disappointed. I paid $130 for a bouquet and what turned up was not what I ordered. I ordered the blue mist bouquet in the “premium as pictured” option. I don’t know what I received but I suspect I received a Woolies bouquet. There were no white roses and no blue flowers at all. There were random pink flowers in the bouquet that arrived that were not pictured. I reached out to the company with no answer, so I opened a dispute through PayPal with the photos as CLEAR evidence that I did not receive what I paid for. Furthermore, the website appears to be deleting reviews, as mine is gone.

Not to mention, following the emails and the review, I received an email saying my order (that was already delivered) had been cancelled (cancelled was spelt wrong) and there was no mention of a refund. I am not worried, I will 100% receive a refund through my PayPal dispute.

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Expensive supermarket flowers

The flowers I paid over $130 for were supposed to be beautiful pastel soft colours, the flowers that were received were like supermarket flowers full of greenery and dark purple flowers with the odd pink
VERY VERY disappointed.
Wish I had of done my homework properly!!!

19 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Appalling value for money

I booked a "deluxe" sympathy "florists choice" arrangement. My only request was no lily's. It cost just under $100. What was delivered was a bouquet with maybe 2 roses and some chrysanthemums - not even in a box! Appalling value for money and I am embarrassed i sent them to a grieving family.

17 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed Customer.

The response to the order was fast but they didn't deliver the good nor reapond to the queries where and when, also the refund request was ghosted. Disappointing.

13 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Rose was old with wilted old blotches…

Rose was old with wilted old blotches of brown all over leaves. Bottle to keep flower moist was empty and grey like and old flower. Husband ordered 2 roses only got 1 miserable looking flower ready to drop off. Not impressed with an empty big old box with heart chocolates of 5 chocolate roscher in the box. Never again. And for valentines gift.

14 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, delivered on time for Valentine's Day. The flowers are beautiful. The order was placed from outside Australia, one day in advance, and the payment options were great. Top service, keep it up!

14 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very unromantic Valentines

Very unromantic Valentines,

Ordered a rose and A box of assorted chocolates with a sweet message on a card to be delivered to my girlfriend on Valentines day, the rose arrived very nice. hence 1 stars
YET....
No card with the rose and the Assorted chocolate was a $3 Cadburys block from Woolworths just thrown into a small white carry bag. after delivery fee which rounded up to be $80 just turned out to be a cash grab from lilys. took to whole Romance out of it.. could of save money if i bought the flowers and chocolate and just uber'd it there

14 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing for the price

For $350, this was really disappointing. My partner ordered these for me while he was away, expecting something full and beautiful. The bouquet only had around 16 roses and the rest was filler greenery, which made it look sparse and not worth the price at all.

The delivery also felt awkward and unprofessional. The lady knocked loudly multiple times and simply said “flowers for etc” before walking off It didn’t feel like a thoughtful or special delivery experience.

For this price point, He expected far better quality and presentation. Honestly, I’ve seen fuller and prettier roses at Coles for much less. Unfortunately, this did not feel like $350 worth of flowers.

13 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very frustrating and disappointing experience

I’m extremely disappointed with my experience ordering from Lily’s Florist.

At around 1pm on the day before Valentine’s Day, I placed an online order for a rose and chocolate package. The same-day delivery cut-off was 2pm, so ordering the day before should not have been an issue. At 1:30pm I received confirmation that my order was processed and payment received.

However, at 5pm — four hours later — I was informed by text and email that my order had been cancelled due to “capacity issues” in my area. By that time, it was too late to organise flowers elsewhere before Valentine’s Day. To make matters worse, I was advised the refund would take time to return to my account, leaving me unable to immediately purchase from another florist.

Cancelling confirmed Valentine’s Day orders hours later due to capacity problems shows poor planning and a lack of reliability during one of the busiest periods of the year. Very frustrating and disappointing experience.

13 de fevereiro de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais