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Lockstation Opiniões 

535
•
TrustScore: 4 em 5

4,1

Serviços ao domicílio
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered 11 items online and received only four unable to contact anyone via the phone as this is constantly just hung up and when I emailed I just got a response they were opening an investigation!!... Ver mais

Classificada 5 em 5 estrelas

I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Ver mais

Classificada 4 em 5 estrelas

Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once... Ver mais

Informações sobre a empresa

  1. Serviços ao domicílio

Informação fornecida por diversas fontes externas

Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(535)

60 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

I bought a Mira lock for a patio door

I bought a Mira lock for a patio door, I spent over 2 hours trying to get it to lock, eventually I concluded there was something not right , It cost me to send it back, and then they charged around £ 6 to put back into stock no answer re if the lock was faulty. Meantime I bought the same type mila lock from my local shop fitted it and fine , I brought this to there notice and requested my £ 6 be returned they said the lock was checked and was not faulty . I disagree . So they have the lock and I am about £ 9 down with return costs .

21 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very good overall.

Got exactly the right item I needed, and it was easy to find it on the website and confirm the detailed dimensions (something that not all other companies do). Price was OK. Shipping cost on the high side. Kept well-informed and no problems with delivery. V good overall.

28 de janeiro de 2025
Classificada 5 em 5 estrelas

Ordering and payment was simple

Ordering and payment was simple, and my ordered arrived in 48 hours , bang the day and times specified.
Quality of goods where excellent and was exactly the size and colour I required I will be ordering more from locks lockstation, well done and thank you.

28 de janeiro de 2025
Classificada 5 em 5 estrelas

Had ordered the lock which arrived in…

Had ordered the lock which arrived in good time despite the Xmas holidays. Unfortunately it was the wrong size for my door so I needed to return the item. The process was straightforward and refund has now been received.
Happy to do business with again

3 de janeiro de 2025
Classificada 1 em 5 estrelas

Data breach - stolen personal data

According to Malwarebytes, my personal data was stolen from this site during a data breach after I made a purchase.

4 de dezembro de 2024
Opinião espontânea
logótipo da Lockstation

Resposta da Lockstation

Dear Paul,

Thank you for sharing your concerns with us. We take data security very seriously and would like to clarify a few important points to reassure you.

Firstly, we ensure that all security patches are kept up to date and follow strict compliance with PCI DSS (Payment Card Industry Data Security Standards). This includes regular vulnerability scans to identify and address potential risks proactively.

Secondly, we do not store any card details on our systems. All transactions are processed securely through Stripe using an iframe integration, which means your payment details are never handled directly on our site. This adds an additional layer of security to protect your information.

If you have received an alert from Malwarebytes or any other service regarding a potential breach, we encourage you to contact our customer support team directly. We can investigate further and work with you to ensure your concerns are addressed thoroughly.

Your trust is important to us, and we are committed to maintaining the highest standards of security.

Kind regards,

Team Lockstation

Classificada 4 em 5 estrelas

Great assistance over the phone to…

Great assistance over the phone to assist in selecting the right item and the only thing that has stopped this being a 5 star review is the fact that assembly pins were forgotten in what was a paid next day delivery and although they were then sent out this caused a little delay but these things happen.

26 de novembro de 2024

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