I ordered 11 items online and received only four unable to contact anyone via the phone as this is constantly just hung up and when I emailed I just got a response they were opening an investigation!!... Ver mais
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Leia as opiniões dos outros
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Ver mais
Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Ver mais
A empresa respondeu
Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Informações de contacto
Reino Unido
- lockstation.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought reglazing tools 90degree
Bought reglazing tools 90degree, not used them yet but surely they'll be fine, curious that the instructions say to use between bead and glass though?
Good range but not without problems.
Good range of products but extra keys were not available for the one I needed despite the website showing that they were. Next day delivery was about a week. Quick refund given when it was delivered without exrtra keys.
Product I wanted and delivered as stated
Very Helpful!
5 stars! Would definitely recommend. Extremely helpful customer service - responded to all my questions very quickly and in a helpful and friendly manner. Also helped to arrange international shipping when the option wasn't available on the wesbite. Thank you!
Found and patio door lock handle
Managed to replace old patio door lock with ease.
Issue with upvc door
So had an issue with locking mechanism (door shut) bought a spreader kit from here, worked 1st try awesome bit of kit. Then purchased a new mechanism and fitted in under an hour (watch the vids)
Lockstation data breach
Lockstation data breach leaked my sensitive information such as phone, home address, email on April 2024 and instead of informing the clients i am hearing it from Digital Footprint scanner.
For a company that makes locks and handle sensitive information about lock and keys, it is not doing a good job of keeping its own door locked.
ps: Verbatim from MalwareBytes, also confirmed by the Google Dark Web Monitor Scan as well
"On an unknown date, data reported to
belong to LOCKSTATION, whose
headquarters are located in the United
Kingdom, was exfiltrated. The stolen
data includes full names, email
addresses, physical addresses,and
may contain other compromised user
details. This breach is being publicly
shared on the Internet."

Resposta da Lockstation
Fully functioning replacement keys all…
Fully functioning replacement keys all working perfectly and quick no-fuss delivery.
It couldn't get easier.
Very simple website, ordering and purchasing us incredibly easy!
Great options in parts and excellent…
Great options in parts and excellent delivery service
Lockstation perfect but delivery awful.
Lockstation were very easy to deal with and answered my queries promptly. The locks are perfect and exactly as described 10/10. The delivery service they use is awful and are damaging the company. Royal Mail took 7 days to deliver, three of those days my goods lay at their depot then another 4 days in transit from England to Northern Ireland. Lockstation are not to blame for this, hence 5 stars but they should seriously look at better transport methods as customers will blame them and this could have been 1 star. This was tracked 24 service and I’ve had goods received from China faster.
Item exactly as required
Item exactly as required. A few days wait for delivery but that’s no problem
They had a good site easily found what…
They had a good site easily found what I required ordered and delivered promptly
Fake business
I did buy lock for £150 with next day delivery. This was thursday 6th of march. Today is 12th of march and i still did not get it. Never been in my house. No leaflet from parcel force. They refusing every refund. Did not get comfirmation. Absolute joke. Ridiculous what they can do. Nobody should buy from them. Use othe seller..thy will rob yur money
Parts arrived in good time
Parts arrived in good time and although 1 item was defective, they replaced it promptly with no fuss. Good value.
great service
I ordered the wrong items and was able…
I ordered the wrong items and was able to change my order without any quibbles
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