Lohnr Opiniões 

34
TrustScore: 2.5 em 5

2,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The color of the gameday set came in as a bright yellow instead of a warm, soft yellow shown in the pictures online. The quality of the fabric was horrible! Honestly, it's a joke how different the col... Ver mais

Classificada 3 em 5 estrelas

The set is okay. The fit is true to size. The fabric is a nice weight, however, the pant pockets are too visible. My biggest issue is the brand appears “luxury” yet the set arrived smelling quite chem... Ver mais

Classificada 1 em 5 estrelas

Do not order from this company. Like most other reviews, my order did not arrive on time and came after an event. I requested a refund and followed the refund procedures where the items were sent back... Ver mais

Classificada 1 em 5 estrelas

Scam website shows high quality clothing but then delivers garbage. Outfits are shoddily made . . . threads coming off of all sides upon arrival. Bizarre waistbands look like they were made by a 10... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

Lohnr is a modern loungewear brand focused on refined comfort and everyday wear. We design elevated essentials with an emphasis on quality fabrics, clean silhouettes, and a consistent fit you can rely on. To deliver a premium experience beyond the product, we operate with a U.S. based returns hub, allowing for fast and simple returns and exchanges without international delays. Our fulfillment and logistics systems are built to ensure reliable processing and delivery, so every order arrives with the level of service you expect from a trusted brand. Lohnr is built on consistency, quality, and long term wear. Pieces you reach for daily, backed by an experience you can trust.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 56% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(34)

34 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Do not order!!

Do not order from this company. Like most other reviews, my order did not arrive on time and came after an event. I requested a refund and followed the refund procedures where the items were sent back. After waiting for any response as to when and if the items were received, and the status of the refund, I emailed customer service only to wait again for a response. Finally a response came claiming that one of the items was ‘damaged.’ The items were never tried on or worn. The company is refusing to refund the money and claims they already disposed of the damaged item. Low quality, horrible customer service, and definitely a company that should be avoided.

30 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

TERRIBLE Quality, color and customer service

The color of the gameday set came in as a bright yellow instead of a warm, soft yellow shown in the pictures online. The quality of the fabric was horrible! Honestly, it's a joke how different the color and quality were in comparison to Instagram adds and the website. I paid $70 once all tax and shipping was applied. It took 3 weeks to come and then when I tried to return it, they said they would remove the shipping costs from my refund (already so frustrating). And THEN, a month later, I still hadn't gotten a refund, so I emailed them and they "conveniently" processed my refund that day. It came in several days later as $43. This company is a joke. Do not buy anything from them.

29 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very poorly made

Items were delivered late. Ordered two dresses the same size but when they came they had no tags and were clearly not the same size. One dress claimed to be fully lined but was completely sheer! I contacted the company and they said I could not get refund as not defective and that I would need to send back despite their website saying they would refund if items defective. Do Not Buy from here!!!

19 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy from this company

Do not buy from this company. Same as the other person - purchased 2 items from them (had never bought from them before). With standard shipping of 4-8 days. Never came in time. I repeatedly have emailed them that 1) I wanted the order canceled and 2) I expected a full refund. I asked specifically that they not keep responding via AI bot that never addressed my concerns. Or mentioned that I wanted to cancel and my money refunded. I went to BBB and looked up company under "scam alerts". People mentioned the same thing and I also turned in a scam alert.

30 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Keep looking!

Keep looking!
Ordered a dress for a family wedding over a month ago and am still waiting for it to arrive! "Customer Service", which is really just AI responding to you, is a joke. I would review the garment, but I still don't have it and am boarding the plane tomorrow! Your best bet is to keep looking, you'll find what you need elsewhere.

16 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is the worst experience I’ve had…

This is the worst experience I’ve had with a company ever. I suppose if you order something and like it, you’ll be fine, although truthfully quality is not great. The problem arises if you want to return it. It will become a huge headache and they only refund 58% of your money even when they say they will return in full.

First when I went to begin the process they had no easy online return process. You have to send an email requesting a return. I did that and received a response asking for more details of why I wanted to return, which I did. They sent me 2 different return options. Return the item for a full refund with an address in China to send return or keep the dress and receive a 20% return, which I thought was odd. I opted to return for a full refund which I noted. I took the return to the post office (you don’t receive a label (pre-paid or otherwise). I find out there’s about a $200 fee just to mail something to the address they gave me. So I didn’t send and wrote them again. Then they tell me they’ve changed their return process and send me to an online return portal to begin the process. I do that and mail my return to an address within the U.S. Then I receive an email telling me a specific amount (only 58% of what I paid for the item) has been refunded. I email them and ask why since I have emails with them saying if I follow these steps I will be refunded in full. Keep in mind also the item is unworn and in perfect condition. They reply and say they never confirmed a full refund. I respond with a screenshot of their exact words stating I would be refunded in full. They reply that they already told me their return policy has changed (no, the process changed). At this point, good customer service should step in - that if their policy changed, it happened long after I purchased. I’ve gone to the post office twice and waited in line - the first time apparently for no reason. They should have just honored the original policy and been more understanding of how that would upset a customer. Their way of handling it has been so off putting and not at all customer first. They don’t care that you aren’t happy with your experience. I will never order from this company again and I wouldn’t recommend it to anyone else sadly.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Quality

Scam website shows high quality clothing but then delivers garbage. Outfits are shoddily made . . . threads coming off of all sides upon arrival. Bizarre waistbands look like they were made by a 10 year old. No store location . . . no information about the company on their site. Buyer beware!

1 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I like the dress I received but I…

I like the dress I received but I ordered the wrong size, so I'm waiting to receive the right one. I like the style of the dress for my body and am looking forward to wearing it at a wedding this summer! I also like that there are so many colors to choose from!

1 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The set is okay

The set is okay. The fit is true to size. The fabric is a nice weight, however, the pant pockets are too visible. My biggest issue is the brand appears “luxury” yet the set arrived smelling quite chemically, and there is no label on the garments. I can fix the small but I expect a nice label on my clothing.

1 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Thumbs Up

I really like the outfit that I ordered. My husband gave it a “thumbs up” without me even asking him if he liked it.
For some reason I thought that it was all one piece, but was glad to see that the shorts are a separate piece. It is also a good length with a little shorter than mid thigh and I’m 5’6. My only negative is that it took a long time to arrive.

28 de maio de 2026
Opinião espontânea
logótipo da Lohnr

Resposta da Lohnr

Thank you so much for sharing this.

We love hearing that the outfit got a thumbs up. That made our day. We’re so happy you’re enjoying the fit, the length, and the separate shorts underneath.

We also really appreciate your patience with the delivery time. We’re always working to make the experience even more seamless.

Warmly,
The LOHNR Team

Classificada 2 em 5 estrelas

Wrong Dress for Me

First, I did not know I was ordering from another country. Delivery took longer than expected. I ordered the dress for my daughter’s graduation and it did not arrive on time. More importantly, the fit of the dress did not work for me. I am 5’3” and 180 pounds,36D, apple shaped. I ordered a large. Surprisingly, the chest area was a little lose - this is not my normal issue. But the hips were snug. I didn’t get the night loose drop under the waist line. Finally, the pockets are completely unusable. They are mini pockets. My hand doesn’t fit in them, not even close. So they just add a funky bulge on both already snug fitting hips. I think I will stick with brands I know.

15 de maio de 2026
Opinião espontânea
logótipo da Lohnr

Resposta da Lohnr

Hi Jennifer,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that the dress did not arrive in time for your daughter’s graduation and that the fit was not what you expected.

We also appreciate your comments on the pockets and overall fit. Feedback like this is very important to us and helps us improve future designs and product details.

Please reach out to our support team at [hello@lohnr.com] so we can look into this and help find the best solution for you.

Warmly,
The LOHNR Team

Classificada 5 em 5 estrelas

Easy and great service…

Was easy to order i had ordered the wrong color and they were quick to fix it and add in the discount that I tried to add but pushed the wrong button to purchase instead of adding the discount code. Great customer service.

28 de maio de 2026
Opinião espontânea
logótipo da Lohnr

Resposta da Lohnr

Hi Ashleigh,

Thank you so much for your kind words.

We’re so happy our team was able to help correct the color and apply the discount for you. We always want the ordering experience to feel easy and taken care of, so it means a lot to hear this.

Warmly,
The LOHNR Team

Classificada 5 em 5 estrelas

Quick shipping and accurate product…

Quick shipping and accurate product description! Love this dress and perfect for work!

10 de maio de 2026
Opinião espontânea
logótipo da Lohnr

Resposta da Lohnr

Thank you so much, Amber. We’re so happy to hear your dress arrived quickly and that you love it. It means a lot to us, and we hope it becomes one of your favorite pieces for work. 🤍

Classificada 1 em 5 estrelas

Really poor quality

Washed everything on delicate cycle, in cold water, and air dried. They all shrank and now look ridiculous. Reached out to customer service and essentially got “bummer” as a response. Waste of money.

25 de maio de 2026
Opinião espontânea
logótipo da Lohnr

Resposta da Lohnr

Hi Meagan,

We’re really sorry to hear this happened and completely understand your frustration. This is not the experience we want any customer to have.

Please reach back out to us at hello@lohnr.com with your order number and a photo of the items, and our team will review this again properly for you. We’d like to take another look and make this right.

Warmly,
The LOHNR Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais