Lola Rae Fashion Opiniões 

The customer service team have been great in helping with a missed item .
Thank you

If I could give less stars I would!! I purchased an order in June 2025 and used Klarna. I bought multiple items to choose what was best for me to keep. I have returned part of the order (they have emailed me to confirm they have received it) yet decided to ignore all correspondence with KLARNA resulting in me owing money for items I have returned! DO NOT BUY FROM THIS COMPANY!!!!

It is now the 15th November- on the 25th October I emailed this so called company to ask were my refund is and I am still no further. I have been emailing and emailing some get a reply and some I am completely ignore the last one was that it has been passed to management to look into it this was over a week and heard nothing since emails ignored. The world were living know every penny counts but for some reason they won’t respond to give me my refund

Shocking Customer Service..... received faulty item almost a week ago, no response on how to return???
1st and Last time ordering from this Company....

So BAD !!! I‘m waiting for my refund since 4 month !

Lola Rae are amazing!

I have recommended Lola Rae to all my friends and family who have also bought some fabulous bits. For my trip to Ibiza I was extremely last minute and have some issues with Evri finding my address. However Leah in particular has made communication so easy an has honestly given the best customer service and I even managed to get the dress delivered the day before my trip and the quality was amazing and true to size! Thank you so much Lola Rae I will definitely be ordering again soon x

So beautiful and perfect

Love my item. Exactly as it showed on the model. Perfect for my holiday.

Had seen this brand advertised a lot and loved it so I ordered for my holiday via next day delivery which was £7.50 but it never arrived in time, when I returned I realised only one item fit and emailed straight away so that I could return the items and repurchase the ones I liked for a different size. The time frame was right and because I didn’t receive and email back quite in time they told me my that I was out of the time frame and I couldn’t return. I think due to the circumstances and some mistake on their behalf a couple of days should have been accepted for this and I was going to repurchase anyway but now they have an unhappy customer who won’t purchase from them again and leaving a bad review

Bought a skirt yesterday morning at 8.50am, paid for next day delivery which was £7.50. Still had no dispatched email and now concerned it won't arrive on time and emails take 48 hours to reply, which is no good when I needed the skirt for today, hence the £7.50 I paid for delivery, hopefully they will see this if my email won't be read until Sunday, which is no good for a service I paid for yesterday 😢. Update its now 4 days since I paid for next day delivery, still no response or skirt!
UPDATE 29/9/25.
UTTER LIES of a reply, the skirt was not sent on Thursday morning as it should have been, you didn't dispatch the skirt until Friday afternoon, it was meant to arrive Friday, so first lie. Also everi have never attempted delivery 2nd lie, evri didn't even receive the parcel until Saturday, I have all the tracking updates to prove this,took screenshots via the evri tracking ro prove this, along with any emails sent from you. I have also tried to email you twice and had no response so how do you suggest we solve this when you don't contact me back. Please get in touch with me, as you have ignored all contact I have sent, and only replied on here with a generic response of utter lies. I don't even know how you have my order details Ias I've never gave them until now. Order number L#27932. Please get in touch with me.

The clothes I have ordered are great. But I have received an incorrect order and have had once response and nothing since

The outfits are 10/10 design and quality Thankyou Denise

PLEASE BEWARE BEFORE BUYING STILL NO REFUND
items returned 11th August now 29th and no refund, despite am email to say items received and refund will be processed sent 3 more emails NO response at all! Have raised a dispute very dissapointing i thought this was a genuine seller i liked their clothing but would not buy again!

10/10 quality

Stunning dress. Exactly as shown on website, quick delivery - looking forward to wearing it on holiday

They state they want the order returned within 14 days of shipment yet don’t supply a returns address and Ignore emails.

Good service from ordering to delivery. Lovely outfit which feels great on. Already received lots of positive comments.

Despite loving everything I ordered, 1x item didn’t fit me quite right so sadly had to make a return. I mistakenly sent my parcel to the wrong address, however the customer service was truly remarkable. They went above and beyond to find it for me (even taking a 20 minute car ride!) and process a refund. I don’t think I’ve experienced customer care quite like it, particularly as it was my fault. I will absolutely buy from Lola Rae again, not only because I love the clothing but due to the amazing service provided. X

Good service very helpful with my return . Sorry dresses just too short on me .

Stunning skirt, tad pricey though!