The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver mais
A empresa respondeu
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... Ver mais
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... Ver mais
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... Ver mais
Escrito pela empresa
Escrito pela empresa

Finest ingredients, passionate bakers, handcrafted cupcakes.

14-18 Neal Street, WC2H 9LY, Covent Garden, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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First time visiting the branch and was great customer experience, gentleman was knowledgeable and polite and explained the different varieties. The only thing that I was disappointed in was even thou I was collecting my husband’s birthday cake I didn’t understand why I was being charged £2.50 to collect it, even thou I avoided the delivery charge how is it possible that customers are still being charged £2:50 to collect? Still doesn’t makes no sense at all and think it’s wrong to charge when customers are collecting! I was told by the assistant it was a trial.Such a shame, I wont be returning anytime soon, especially when a member of my staff told me they didn’t have to pay for there’s last year! :(

Resposta da Lola's - Lola's Covent Garden
Order a customized Black Forest cake online and picked it up at Covent Garden store. It was smooth and easy, with prior order only 2 days in advance, which is very convenient. The cake was good, using cream cheese as coat made it an extra special taste. And candle is available in the store when picking up the order.
Such a fantastic service! I ordered just a few days before my 6 y/o’s birthday. They truly did a fantastic job with the perfect, sprinkle covered, colourful, unicorn cake. Can’t get over the speed of their service and the amazing quality of the cake. A bunch of happy, hyper children and parents alike. Definitely recommend! There were no compromise on either taste or appearance. Both 5 star!
Absolutely delicious and fresh cake for our office birthday party
I ordered a rainbow cake on Friday and it was ready on Saturday. The staff were very helpful and the cake was delicious.
love Lola's cupcakes. Once a month I treat myself and family members to their favourite cup cakes. Its also nice that they stands at railway stations in London. Would recommend the light texture of these cupcakes,
The easy ordering system, the helpful & friendly replys to my emails, I was ordering from Australia for my daughter who is working in the UK & Lola's could not have been more helpful.
The pistachio cake we ordered for a birthday, it was very tasty and the birthday girl's favourite flavour. She loved it!!!
Speedy pick up and amazing flavour for the cake! I chose the vegan Victoria Sponge and it was a hit for the party especially non-vegans! Highly recommend.
The cake was lovely. delicious and looked beautiful as well.There was also a great selection of gluten free cupcakes for the coeliacs in our family and we felt very safe ordering from Lola's. The collection was an easy process.
Beautiful cake with exquisite taste. Excellent communication. I am happy and would recommend it. Thank you😊
Very easy to order and a breeze to pick up order! Nice and tasty cake! Glad we picked raspberry and chocolate.
The guy in the shop was very incompetent, ruined the whole experience

Resposta da Lola's - Lola's Covent Garden
I bought 6 personalised cupcakes for my brother’s 21st birthday. They were absolutely brilliant! I didn’t think the photo would show up so clearly, so was genuinely surprised! The taste was great as always.
Would recommend to all!
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