The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver mais
A empresa respondeu
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... Ver mais
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... Ver mais
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... Ver mais
Escrito pela empresa
Escrito pela empresa

Finest ingredients, passionate bakers, handcrafted cupcakes.

14-18 Neal Street, WC2H 9LY, Covent Garden, Reino Unido
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Fab service. Incredible cake. Thank you
So so good and the Christmas cupcakes are both delicious and really beautiful.
I called with a last minute requirement and Mahir could not be any more helpful. Our company will definitely be using the service again & I want to thank them for delivering a lovely red velvet.
Fantastic all round! Cake was delicious as always and very fresh. Great delivery service customer for life
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always fresh with great taste, lovely presentation, and not too sweet! We were out in Central London so I pre-ordered and collected it in store which was very easy.
I ordered for my birhtday - taste and freshness was amazing
I was a little sceptical about how good these cakes taste, especially when someone had raved on and on about them!
I picked a small chocolate and raspberry one (feeds 8…or 2 in our case!) and all I really need to say, is that the first slice lasted about 20 seconds - moist sponge, packed with flavour and cream cheese that complimented the sponge rather than overpowering it.
It was simply fantastic!
I picked it up from the Covent Garden store on the day of collection and the lady there was also incredibly friendly, opening up the box to show me prior to bagging it…simply and easy.
I can without question say, that next time I need a cake for any occasion, a quick trip into London will be taken to try another variety (or maybe the same one!)
Highly recommend trying if you haven’t before.
So yummy! It's impossible to eat just one piece!
The best gluten and vegan chocolate cake I have had so tasty and luxurious just what you want from a chocolate cake
I made the order and picked it up on time. Got home and placed it in the fridge only to find out on the next day that the berries from a « fresh berry cake » were rotten. When I called I was asked if I placed it in the fridge over night and I said yes. But when I got there they asked it again a million times making it seem like it was my fault but berries don’t just grow in a couple of hours if they were fresh. I reiterated that it was in the fridge and the lady said “next time just place it in the fridge”. I was so angry because they had already ruined my surprise for my best friends birthday and called customer service who asked me the same thing and said I was given two cakes back (he said the shop people wrote down that they gave me a cake extra to compensate) when I’m actual fact they did not and I had to go and do something else whilst they wrote on the cake. When I asked for my refund they said they can’t compensate if they have already given me another cake when the whole situation was their fault and I asked for a report because they were going to send it to be “investigated” by the bakery, which has not been sent to me till today. They only refunded half of the price and made it seem like they tried their hardest to fix the situation when they did nothing to go the extra mile to fix their mess. Still waiting on the report

Resposta da Lola's - Lola's Covent Garden
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