Lola's - Lola's Marylebone Opiniões 

155
•
TrustScore: 4.5 em 5

4,7

Marylebone Railway Station, Melcombe Place, NW1 6JR London, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... Ver mais

Classificada 5 em 5 estrelas

Ordering was easy and smooth, delivery was prompt, customer service on the phone was friendly and helpful and the cake was absolutely delicious. Easily fed 17 kids with plenty to spare, and great valu... Ver mais

Classificada 5 em 5 estrelas

The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... Ver mais

Classificada 5 em 5 estrelas

Lola's are my favorite when it comes to GF cakes. This time we opted for the Red Velvet, which is always a crowd pleaser. Home delivery is quite expensive so we chose to collect from our nearest Lola'... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Marylebone

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Marylebone Railway Station, Melcombe Place, NW1 6JR, London, Reino Unido

  • +44203 514 2234

4,7

Excelente

TrustScore: 4.5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(155)

5812 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fabulous gluten free birthday cake for…

Fabulous gluten free birthday cake for daughter delivered on time and packaged beautifully.
Delicious!

14 de março de 2023
logótipo da Lola's - Lola's Marylebone

Resposta da Lola's - Lola's Marylebone

Hi Louise,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

The cakes were delicious

The cakes were delicious, Thinking of ordering more .👏👏

1 de março de 2023
logótipo da Lola's - Lola's Marylebone

Resposta da Lola's - Lola's Marylebone

Hi Minaxi,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

Easy and simple

It was easy to order the cake online, select the personalized message.
The cake was ordered about 2 days prior to collection and it was ready by the requested date.
The cake wasn't too sweet but indulgent enough for a birthday celebration.

Highly recommend Lola's cupcakes if you're celebrating an event and want good quality cakes.

13 de dezembro de 2022
Classificada 2 em 5 estrelas

Poor handling of product, cupcakes smooshed

I ordered the mini Christmas cupcakes and they had all fallen over as if someone had jostled the boxes. Rang the next day to get some replacement ones as they were for an event but they would only provide 1 replacement box when I had originally ordered 4!

7 de dezembro de 2022
logótipo da Lola's - Lola's Marylebone

Resposta da Lola's - Lola's Marylebone

Hello Belle,

Thank you so much for taking the time to write this review.

I am so very sorry to hear that your Cupcakes were damaged, this certainly is not up to our usual standards and I will be passing the feedback onto the correct departments.

I will also send you an email to discuss this a little further.

I look forward to you reply.

Best wishes,

Millie

Classificada 5 em 5 estrelas

Amazing cake!

Cake was really amazing! We had the Llama and it was beautiful. Team was really helpful as last minute I diverted it from my collection location to deliver at home the next day. Great service!

2 de dezembro de 2022
Classificada 5 em 5 estrelas

Excellent service

Delicious cake & excellent experience! We ordered the chocolate cake with rainbow sponge! It was beyond delicious!

18 de novembro de 2022
Classificada 5 em 5 estrelas

OMG so yum!

Bought my wedding cake from Lola's. Was easy to pick up, nicely packaged and easy to get out of the box. The price was very good also in comparison to other cakes of a similar size. I ordered the 'naked' cake without the fruit and then just bought a load of fruit on the day and plonked it on. There is a version you can get with the fruit on it I think. The cake was delicious, no one complained and everyone says they enjoyed it and how yummy it was. A definite winner and also looked very impressive. I was not disappointed. Thanks Lola's!

27 de maio de 2022
Classificada 4 em 5 estrelas

Sent as a gift

Sent as a gift, recipient was very happy with quality and taste however the gift note was missing which is unfortunate and why this is not a 5 star rating as they had to call and ask who sent the gift to find out it was from me.

25 de março de 2022
Classificada 5 em 5 estrelas

Amazing service

Amazing service! Ordered a cake from Australia to send my friend in London, everything was an easy process! Fast response as well as I had to change the date of delivery

9 de fevereiro de 2022
Classificada 1 em 5 estrelas

Delicious cake amazing services and…

Delicious cake amazing services and prompt timing ,brilliant,will buy it again

7 de fevereiro de 2022
logótipo da Lola's - Lola's Marylebone

Resposta da Lola's - Lola's Marylebone

Hi,

Thank you for your feedback.

I'm glad to hear you enjoyed your cake and our services. I can your rating was for one star - if there is anything we can do to improve on this, please can you let us know by emailing hello@lolascupcakes.com.

Hoping you have a lovely day,

Nikky

Classificada 5 em 5 estrelas

Helped me out with a last minute order…

Helped me out with a last minute order and everything was perfect. Love that they have so many locations but have really well-made, high-quality items. The vegan cupcakes were a big hit and the tiramisu was very light and tasty.

27 de janeiro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais