Lola's - Lola's Marylebone Opiniões 

155
•
TrustScore: 4.5 em 5

4,7

Marylebone Railway Station, Melcombe Place, NW1 6JR London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... Ver mais

Classificada 5 em 5 estrelas

Ordering was easy and smooth, delivery was prompt, customer service on the phone was friendly and helpful and the cake was absolutely delicious. Easily fed 17 kids with plenty to spare, and great valu... Ver mais

Classificada 5 em 5 estrelas

The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... Ver mais

Classificada 5 em 5 estrelas

Lola's are my favorite when it comes to GF cakes. This time we opted for the Red Velvet, which is always a crowd pleaser. Home delivery is quite expensive so we chose to collect from our nearest Lola'... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Marylebone

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Marylebone Railway Station, Melcombe Place, NW1 6JR, London, Reino Unido

  • +44203 514 2234

4,7

Excelente

TrustScore: 4.5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(155)

5812 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

The cupcakes I ordered were picked up…

The cupcakes I ordered were picked up by someone else, and I had to get new ones which were not the ones I wanted. Two stars for giving me a replacement and a refund.

28 de dezembro de 2021
logótipo da Lola's - Lola's Marylebone

Resposta da Lola's - Lola's Marylebone

Hello,

Thank you for taking the time for leaving us a review.

I am so sorry to hear your cupcakes were misplaced at the store.

Sadly this does not reflect our usual standard and I will pass on your feedback to the relevant department to see if there is anything we can do to improve on our service.

Please email us on hello@lolascupcakes.com if you wish to discuss further about this matter.

Best wishes,

Olima



Classificada 5 em 5 estrelas

The best vegan cake I have had

The best vegan cake I have had! The prices are affordable almost cheaper than other alternatives and they do delivery which is a huge plus.

Thank you for the lovely cake. Will definitely be buying again

24 de dezembro de 2021
Classificada 4 em 5 estrelas

Vegan Victoria sponge cake

Bought a Vegan Victoria sponge cake, excellent service, but cake was a little dryer than I hoped but presentation and customer service was great.

11 de novembro de 2021
Classificada 2 em 5 estrelas

Extremely disappointing

We have tried lolas cupcakes/cakes numerous times for special occasions and otherwise. Since we have Loved them in the past we decided to order a cake for my daughters 4th birthday with them. The cake arrived and was beautiful looking but that’s where it stopped. The frosting was sickly sweet.the cake to filling ratio was off and the cake itself was crumbly and dry. None of the guests ate much including kids. It has put us in a very embarrassing situation with all our guests and ruined our daughters birthday.

18 de outubro de 2021
logótipo da Lola's - Lola's Marylebone

Resposta da Lola's - Lola's Marylebone

Hello Neha,

Thank you for letting us know about your cake and how it tasted.

I am very sorry the cake came across as overly sweet and quite dry.

As this cake has a lot of decoration it does mean there is a large amount of buttercream which is why it was quite sugary in taste, we do also recommend keeping our cakes outside of the fridge for around 3 hours before eating so they can fully get back to room temperature to taste their best.

You should receive an email from me shortly, we can discuss this a little further on here.

Alice

Classificada 5 em 5 estrelas

Delicious!

Brilliant carrot cake, it tasted delicious!
Excellent and efficient delivery service.

17 de outubro de 2021
Classificada 5 em 5 estrelas

Absolutely amazing .. WOW

Absolutely amazing ! I ordered one of the Fantasy cakes , it was just how it looked in the photo on the website , it was delicious too!.. great service, delivered on time, you can follow your driver when he’s local & good communication through out, fantastic tracking and also very useful was the temperature gauge on the box .. my daughter and family were blown away by this cake . I wish I could post my own photo here ❤️ Not actually sure which branch of Lola’s cupcakes this was as was an online order. I must also point out what great prices too, very affordable. Thank you for making a birthday even more special !

15 de outubro de 2021

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