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Lola's - Westminster Opiniões 

124
•
TrustScore: 4.5 em 5

4,5

Loja de bolos
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Localização

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Bridge Street, Westminster Station, SW1A 2JR London, England, GB

•
44 20 4587 4776

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... Ver mais

Classificada 5 em 5 estrelas

offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... Ver mais

Classificada 5 em 5 estrelas

Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven... Ver mais

Classificada 4 em 5 estrelas

Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work. Only issue was by the time I got to work (a 5minute walk) all th... Ver mais

Informações sobre a empresa

  1. Loja de bolos
  2. Padaria
  3. Loja de cupcakes
  4. Serviço de encomenda de comida online
  5. Serviço de take away
  6. Pastelaria para casamentos

Sobre Lola's - Westminster

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Bridge Street, Westminster Station, SW1A 2JR, London, England, Reino Unido

  • 44 20 4587 4776

4,5

Excelente

TrustScore: 4.5 em 5

124 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(124)

5690 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 3 em 5 estrelas

Did not accept my blue light card

I am a repeat customer of Lola's but I am unhappy that they did not accept my blue light card when other Lola's do. It seems so petty and disrespectful to blue light card holders.

26 de março de 2026
logótipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello,

Thank you for taking the time to give us your feedback.

I'm afraid we no longer offer a blue light discount and currently only offer a discount for NHS workers. If a valid NHS ID is presented at the point of purchase the discount can be applied.

I am sorry for any disappointment and your feedback will be noted for our teams to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Classificada 5 em 5 estrelas

The cupcakes are great

The cupcakes are great, but one thing customers don’t realise is that for every cupcake they eat they need to have at least 5 piano lessons with me to create the needed balance between eating and developing magic sensations all over!

26 de março de 2026
Classificada 3 em 5 estrelas

Loved my Mother’s Day cupcakes but…

Loved my Mother’s Day cupcakes but extremely disappointed to find 2 of each design instead of the usual 6 individual ones . Mother and Father’s Day might just be acceptable.

14 de março de 2026
logótipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hi Sue,

Thank you for taking the time to share your feedback with us.

Our Mother's Day cupcake box this year featured 3 different flavour's - Vanilla, Chocolate, and Lemon Raspberry & Elderflower cupcakes and each would come with a different design. As part of this box of 6, you would receive 2 of each flavour and design.

If you would like to discuss your feedback with our team further, please do not hesitate to contact us directly at hello@lolascupcakes.com.

Best wishes,
Mahir

Classificada 5 em 5 estrelas

Ordering with Lola’s was very…

Ordering with Lola’s was very straightforward. Plenty of delicious choices for a nationwide delivery to Scotland. The birthday cake and cupcakes packed with flavour and beautifully packaged went down a treat.

13 de março de 2026
Classificada 1 em 5 estrelas

The cupcakes were packed very well

The cupcakes were packed very well
We didn’t eat them straight away and kept well in the fridge
The flavours were very nice and will be ordering them again

28 de fevereiro de 2026
logótipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello,

Thank you for taking time to review our cupcakes.

I am glad to hear your were happy with the packaging and the flavours.

Please feel free to get in touch with us on hello@lolascupcakes.com and let us know how we can improve in the future.

I hope you have a lovely rest of your day!

Best wishes,
Marta

Classificada 5 em 5 estrelas

Best Cake Delivery Experience

Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven Cake. Was recommended to order from you and was not disappointed. Would definitely order again.

22 de dezembro de 2025

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