Lola's - Westminster Opiniões 

135
•
TrustScore: 4.5 em 5

4,4

Bridge Street, Westminster Station, SW1A 2JR London, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I got the Cookies and Cream cupcake. The cupcake itself was simple and delicious, but the frosting on top was absolutely heavenly. I’ve honestly never tasted anything so good! 100% approved! Also, the... Ver mais

Classificada 5 em 5 estrelas

Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... Ver mais

Classificada 5 em 5 estrelas

offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... Ver mais

Classificada 4 em 5 estrelas

Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work. Only issue was by the time I got to work (a 5minute walk) all th... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Westminster

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Bridge Street, Westminster Station, SW1A 2JR, London, England, Reino Unido

  • 44 20 4587 4776

4,4

Excelente

TrustScore: 4.5 em 5

135 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(135)

5792 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The cupcakes were packed very well

The cupcakes were packed very well
We didn’t eat them straight away and kept well in the fridge
The flavours were very nice and will be ordering them again

28 de fevereiro de 2026
logótipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello,

Thank you for taking time to review our cupcakes.

I am glad to hear your were happy with the packaging and the flavours.

Please feel free to get in touch with us on hello@lolascupcakes.com and let us know how we can improve in the future.

I hope you have a lovely rest of your day!

Best wishes,
Marta

Classificada 5 em 5 estrelas

Best Cake Delivery Experience

Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven Cake. Was recommended to order from you and was not disappointed. Would definitely order again.

22 de dezembro de 2025
Classificada 5 em 5 estrelas

Best in city

The cupcakes from lola are built different! With my fam, we tried many cupcakes in different coffee shops etc, but the taste of them doesn’t come even close to here. Reccomend it.

10 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Dry & Overpriced

The delivery was a nightmare, that I had to pay an extra £16.99. I had a conference with global delegates and received an email that the delivery was completed. I went to the reception and delivery bays and nothing there. Several phone calls and emails to no avail. Hour and a half later I got a call that my cake is there. Went to reception to fetch it and the delivery person left it with the security guard. An hour later we opened the cake and I must say that the cake on the inside was dry. Not worth the over £70 I spend at all!

16 de agosto de 2025
logótipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello,

Thank you for taking the time to leave us your feedback.

I’m really sorry to hear about the issues you experienced with your order.

I can assure you that this has since been logged with our transport manager so they can review what went wrong and help prevent this in future.

I’m really sorry to hear that the cake was dry. For the best texture and flavour, we do recommend allowing our cakes to sit at room temperature for at least 2 hours before serving, as this helps them soften and reach their intended consistency.

I will be sure to pass your feedback across to the relevant teams and we will continue to review if we have any similar feedback from your batch.

If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com

Best wishes,

Chloe

Classificada 3 em 5 estrelas

I had a delivery of mini muffins which…

I had a delivery of mini muffins which were delicious. However, you do not sell Gluten Free mini muffins so I purchased two full sized cup cakes from your store at the Westminster jubilee train exit. Unfortunately these were dry and stale.

14 de junho de 2025
logótipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello David,

Thank you for getting in touch with us.

I am sorry to hear that you found your cupcakes to be dry, I can assure you that these are baked fresh for sale but I will pass this feedback on.

I will be in touch shortly to discuss this further.

Kind regards,
Chris

Classificada 5 em 5 estrelas

Hen Party

I didnt buy these, Tniel brought the fruit mix cupcakes to a Hen Party. OMG, this was the nicest cupcake I have ever tasted. I had the Raspberry cupcake with raspberry cream, it was lush. Next time im passing Romford, I will be popping in and collecting a box to bring home for sure. Absolutely Lush.,

30 de maio de 2025
Opinião espontânea

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