London Rug Company Opiniões 

182
•
TrustScore: 4 em 5

3,8

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Classificada 1 em 5 estrelas

Original rug only found out not in stock a week after expected delivery. Order placed 22nd September today is 10th October still not received. Item was supposed to be delivered 8th and wasn’t! Made... Ver mais

Classificada 5 em 5 estrelas

I highly recommend the London Rug Company not only for excellent customer service but for delivering on their promise. I purchased the Darby rug over a year ago and it still looks amazing. My friends... Ver mais

Classificada 5 em 5 estrelas

Ordered a Phoebe rug and a Mila large diffuser and love how they work together in my lounge. Speedy delivery for both items which arrived separately but on the same day.

Classificada 5 em 5 estrelas

EXCELLENT communication, service, delivery, value for money & most importantly absolutely gorgeous rugs. I ordered 2 for my new house (Jennifer & Darby) and love them in the flesh even more that I did... Ver mais

Informações sobre a empresa

  1. Loja de tapetes
  2. também em
  3. Decoração e Design de Interiores
  4. Designer de interiores
  5. Loja de carpetes
  6. Loja de mobília para quartos
  7. Loja de mobília para sala de estar

Sobre London Rug Company

Escrito pela empresa

SHOP LONDON RUG COMPANY CONTACT US FOLLOW US ON INSTAGRAM London Rug Company was formed as a dream collaboration between International Award winning interior designer, Dawn Ward, and one of the worlds most prolific rug manufacturers, Art Carpet.

During Dawns work, creating some of the world’s finest homes and properties, Dawn has designed hundreds of rugs over the years and was delighted to form this partnership in order to bring to the market beautifully design quality rugs at affordable prices.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

Todas as opiniões

(182)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely adore our new rugs!

Adore our new rugs!

We have recently purchased indoor and outdoor rugs from The London Rug. And wow! Amazing service from start to finish. The quality if the rugs are second to none and a beautiful range to choose from. We were spoilt for choice.
Highly recommended!

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely stunning Rugs!!!

I recently purchased 7 Rugs from London Rug, and I couldn’t be more thrilled with my experience! From start to finish, the process was smooth, and the attention to detail was second to none.
The quality of the rugs are absolutely outstanding—they are even more beautiful in person than I expected. The craftsmanship is impeccable, and the materials feel luxurious and durable, perfect for my new home! You can tell that they truly care about the products they offer, ensuring every piece is made with precision and care.
Not only is the product amazing, but the service was exceptional as well. The team was incredibly helpful and responsive, answering all my questions with professionalism and even helped me choose the correct rugs for each room. They guided me through the selection process, making sure I felt confident in my choice. Shipping was prompt, and the rug arrived beautifully packaged, showing the company’s commitment to every detail.
If you’re considering a purchase from London Rug then I highly recommend it. They truly offer the perfect combination of quality, value, and service. I’ll definitely be a returning customer and have already recommended them to my friends and family!

Thank you London rug for transforming my space with your beautiful rug!

3 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Returns issue

I have purchased 2 rugs. Both lovely quality. The issue is with returns. You have to organise your own return. We tried to contact the company. There is no phone number. We emailed and got no reply. I messaged on Instagram and got a reply. They arranged collection of the rug for £20. Rug was not collected on the arranged day. It’s all a bit of a hassle. Please sort out a good returns process.

4 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love this company

I’ve now got two rugs from
The London Rug Company and I love both of them. They’re really good quality and lovely designs and they look just as they do online. On both occasions of placing an order they arrived really quickly too.

1 de agosto de 2024
Classificada 3 em 5 estrelas

Book ends

Parcel arrived damaged customer care was in touch straight away saying there sending a replacement but unfortunately they had difficulty with the supplier so I got a full refund shame because it was supposed to be a wedding present

26 de junho de 2024
Classificada 1 em 5 estrelas

Awful customer service and no items

Awful customer service, ignoring my messages on Instagram, bought something on 26th June and still have not received it on 13th July despite them saying it takes 5-7 days. Poor customer service avoid at all costs. I even emailed regarding this order but no response to my emails or messages.

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I was so unsure what rug to have so I…

I was so unsure what rug to have so I actually messaged Dawn Ward. Told her my colour scheme and she replied with a rug to look at!
She was spot on and so so helpful. Rug arrived so quick and is absolutely stunning. I love it. Thankyou so much Dawn for your advice and help. Would recommend to anybody and prices are reasonable.

1 de julho de 2024

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