Longwell & Co. Opiniões 

78
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

nice easy to see graphics clear understanable language without ostentatous bribing or marketing tactics. love the clear down to earth real words and covered facts. good quality long-lasting product b... Ver mais

Classificada 1 em 5 estrelas

Do not buy. This is a scam. Pan sold as Titanium but is magnetic inside and out, so not even coated in Titanium. Refund process purposefully obstructive. Owners on “About” page do not exist. All photo... Ver mais

Classificada 5 em 5 estrelas

I absolutely love my frying pan. I was a little anxious about ordering, as there are a few competitors, but Longwell's pans are solid titanium, not coated. I shouldn't have worried, it's the best fryi... Ver mais

Classificada 5 em 5 estrelas

Excellent clear, easily explored website. Seems a bargain price comparing the prices of other titanium pans. Not yet arrived so cannot comment as to how well it works but will leave another review w... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

We started Longwell & Co. because the cookware industry has a dirty secret: most 'non-stick' pans leach chemicals into your food. We chose a different path: pure titanium, no coatings, no compromise.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

78 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(78)

76 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Successful warranty claim - now delighted.

While the pan looks beautiful, the original did not have a perfectly flat base and so does not sit properly on the induction hob ( a perfectly flat glass surface). My experience with their customer service initially has been very poor.
I’ve provided video of the pan wobbling on the hob and uploaded via various means. I’m pleased to say that the replacement pan, which was eventually agreed to, is perfectly flat and manufactured properly. Subsequent customer service has been very attentive.
On this basis I would recommend this company

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use website

Easy to use website
Fabulous products and some great offers plus a welcome discount
Saved an absolute fortune and these pans are the best quality

27 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Longwell & Co have given me reassurance…

Longwell & Co have given me reassurance that I can feed my family with confidence that there no nasty materials seeping into their food. They also have a great deliver service, I will continue to use Longwell & Co going forward.

Uzoma

24 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I regret not getting this pan before

To be honest, I was not even thinking about changing the pan but my brother was asking me to get this new titanium pan. So tried it. And I regret not getting this sooner because the cooking experience on my pan has totally changed.

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Delivery took a while but it's well worth the wait

I placed an order for a pan with lid back on 9th July and it's literally just arrived today on 23rd July. In a mean time whilst I was waiting there wasn't update info much regarding the delivery. Admittedly I was a little worry coupled with what I've read from previous feedback that it might be coming from outside of UK hence the long delay delivery. Finally it's arrived and despite its smaller package than I expected. It did required some basic assemble which didn't bother me as all parts were supplied with a little tool. All in all, I'm very pleased with the quality of the pan and lid I received. Lucky I wasn't in a hurry to use the pan after placing an order, another word glad I can wait. I can imagine for those who might be in need of the pan sooner might feel upset for a long wait.

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Non stick with perfection

Non stick with perfection. This will be my ideal birthday gift for everyone in my family. I love it. I will be using it in my reels as well. Thank you🙏❤️

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The perfect 11 inch titanium pan

I've been using the 11 inch titanium pan for 3 weeks now, and I'm very impressed. It heats up quickly and distributes heat evenly, so food cooks perfectly without hot spots. I am so happy and relieved that I can cook with non toxic cookware for my children.
The pan is lightweight, so perfect to flip pancakes and it is easy to wash too!

Overall, this is an excellent-quality pan that offers great performance. I would definitely recommend it to anyone looking for a reliable everyday cooking pan.

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing product

Amazing product! The quality is really nice and also the way of making my dinner it’s just so much more fun and that without any bad chemicals. If you are still thinking, don’t think to long!! Really try it yourself

17 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They are in Japan! Beware

UPDATE
I've tried, believe me, I've tried, to like this item.
One month on and I'm sorry, but if this has non stick properties then I'm the king of Siam.
I tried very hard, followed the instructions provided by the company, but every time I use this thing it's a disaster.
On the upside, after a gentle soak, it does clean up good as new, but it is just not a good cooking utensil.
I paid £70 I think for this, but it's in the cupboard for good. Very disappointed with the whole experience.

Avoid!
What an awful company to deal with.
I'm in the UK and there is no indication when on their site ordering a frying pan that it is not coming from an address in the UK. But the reality is that this is coming from Japan, and not only racking up all those carbon miles, but they keep sending out BS emails stalling, due to the fact that they're hiding how long it will take.
2 weeks in and no sign of it, and they are still stalling with more BS emails.
If they had been honest and upfront on their website I could have made an informed decision as to whether to buy or not knowing the carbon miles.

UPDATE; this thing has finally arrived but I'm still less than pleased with the lack of transparency at the time of ordering.

14 de julho de 2026
Opinião espontânea
logótipo da Longwell & Co.

Resposta da Longwell & Co.

Dear G,

Longwell & Co. is a Britsh company in titanium cookware. We are based in the UK. However, your order was at the same time we waited for redelivery of new stock. In order to serve you as fast as possible, we shipped directly from our manufacturer partner to your house. It is pity that you reviewed us with 1 star, while we did our best to delivery you the best service. We hope the pan makes it up and you reconsider the review.. Our customer service is 24/7 available for all your concerns and questions.

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