Lovebox Opiniões 

The Lovebox worked for a while but then the wifi cut out. Then support told us our wifi name and password can’t contain any special characters? That’s the most ridiculous excuse I’ve ever heard for their poor engineering.

Terrible terrible service and also on delivery. The product is £130 which is already super expensive for a little box and I was asked to pay a sum of £202 on customs which was not paid for by the company. I returned the product and after some complaints they are willing to do a refund however they refunded £129 not £130. Not worth the debate. Took them long enough as well to ship the product, however, they state it in their website that it only takes a few days to arrive.

Unfortunately the product was not what my girlfriend and I expected so we wanted to make a return. I got a response on my sender email, after they asked for my order number they ignored my emails. Now I am still waiting for a response to return my order. I am afraid that they will ignore me till the return window has been closed. Worst customer service I know so far. I am still hoping that they will help me out.

Lovebox qui ne se connecte pas au wifi. Service client très mauvais. Ils commencent à repondre aux mails mais ne font pas suite malgré plusieurs tentatives. Cela va faire presque un mois et toujours aucune solution. 😒

Une commande passée les 14/12/2023.
Délai de livraison non respecté alors que les articles étaient de stock lors de la commande.
De nombreux échanges de mail d'abord pour confirmer que le remboursement serait effectué sans problème puis pour justifier des problèmes techniques...bizarre que pour le débit, il n'y a eu aucun problème, directement perçu...
Cela fait 2 mois pratiquement qu'il ne veulent pas procéder au remboursement! Malgré je le rappelle plusieurs promesses en ce sens...

Super idée de cadeau !
J'ai tenté l'expérience en offrant une Lovebox à mon grand-père à noël suite au décès de ma grand-mère.
Il a a-do-ré ! Toute la famille peut désormais lui envoyer des photos de ses petits et arrières-petits enfants.
Dans la foulée, j'en ai également offert à mes deux soeurs et à mes beaux-parents qui vivent loin de chez nous.
Avec le temps, on envoie des messages un peu moins fréquemment qu'au début, mais le côté spontanné (on ne sait jamais quand un message va arriver), voire occasionnel, plait beaucoup ! On adore voir le coeur tourner pour foncer découvrir le message.

My mom loves receiving my love notes. I live in Australia and she lives in Europe. The Lovebox keeps us closer together despite the distance.

J’ai offert une Lovebox à mes parents lors de mon déménagement et ils sont toujours contents de trouver de nouveaux messages à l’intérieur ! C’est un beau cadeau quand on est amené à s’éloigner de ses proches

I recently purchased a Lovebox for my partner, and it has truly transformed our relationship. It's a beautiful addition to our home decor and serves as a constant reminder of our love for each other. If you're looking for a thoughtful and unique way to connect with your loved ones, I highly recommend the Lovebox!!

I got a Lovebox for my birthday and I love how communication with my boyfriend has evolved since we used it! Customer service is super responsive, I recommend 100%!

This is such a cute gift. Me and my boyfriend love this so so much, its very interactive and this is the perfect way for us to keep in touch.

They promised fast delivery 10 days later still not arrived. As it was for a present i tried to cancel to be informed they couldn't has it had been shipped. It hadn't been shipped i got notification the next day saying it had been shipped. So they lied. They then promised i could return it but sent the incorrect labels with out the information to pass customs. The courier couldn't take it. I have since sent over 20 emails and messaged through FB messenger and got no response. I should have been able to cancel as it wasn't shipped and there now ignoring me obviously hoping i go away or just keep they product. Brilliant product i wanted for a present worst customer service i have ever received.

Bester Support, bei Problemen sind sie schnell & zuverlässig. Versand war auch wie angegeben und das Produkt ist so toll!