Lube Mobile Opiniões 

2971
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I made contact with Lube Mobile to replace a Starter Motor that was noisey and ready to fail on my Mazda CX5. John was prompt in offering me a suitable quote with their current promotional deal. Bikas... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

$950 for a service. They forgot to tighten up the coolant system resulting in coolant leaking heavily in the garage. Came back to rectify. Next time vehicle used- Engine goes into limp mode as the mec... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

If you can, just avoid using them—they charged me for a part they never replaced. The guy came, found the problem with my car right away, and sold me a fuel pump for $1000. I paid in advance because... Ver mais

Classificada 5 em 5 estrelas

Being able to book in and have them come out same day was perfect for my busy, ever changing work schedule. Carl arrived on-time and explained what would happen and how long he expected to take, he... Ver mais

Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. Loja de acessórios para automóveis

Sobre Lube Mobile

Informação fornecida por diversas fontes externas

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(2971)

38 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible

Had my car serviced on Monday.
Last night I noticed a smell coming from the engine. Popped the bonnet to find my oil cap missing and oil sprayed all throughout my engine bay. Either cap was not replaced or not screwed on tight enough by the mechanic.

10 de junho de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Jayden,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. This has been raised with the manager in the area and they will be in contact.
Thanks again,
Lube Mobile customer service team

Classificada 3 em 5 estrelas

The quality of work depends on the technician

The Lube Mobile technician arrived without the appropriate equipment to do the job. The wrong products were used and then he charged more than the quoted price. I won't be using Lube Mobile again, I would not recommend them to anyone based on the totally unsatisfactory experience I had.
Now something good to report - after lodging my complaint with Lube Mobile, they sent out another technician who did the work as quoted with the correct equipment. So, problem resolved.

12 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Joel W28

Joel W28
Joel rang when he was on his way and arrived on time. He inspected the outside of the car first and answered all my questions in a way that I could understand (being a woman). My car had a few more issues that needed attention and he showed me and gave me an honest opinion. I was very happy with the service and will be a regular customer from now owner and of course will be requesting Joel.

12 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Eduardo -MC/ C06

Eduardo -MC/ C06 - Was awesome, he rang on approach, arrived at the specified time. He had a look over the car first, he then changed out our brakes, gave some great advice. He looked at a couple of other issues we might have in the future, checked our brake fluid and battery for us aswell. He was definitely worth the price, he also answered all phonecall problems, we will definitely be calling Lube Mobile again for any future problems and hope to make him our preferred mechanic + he's mobile which is great.
In regards to Lube Mobile in general, they where very helpful and easy to navigate + emailed all correspondence within a couple of minutes when dealing with them.
We would recommend using Lube Mobile.

7 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Unfair payment by CHRIS

Today lube mobile guy come to my house ,first he came late and he just open my car try to start my car and couldn't start ,he went to he's truck start using he's table after 5 minutes then he said you need a battery [$500] after he tool my car keey ask me to pay him $143 just to show up to my address ,guys we need to be fair ,not body plant money this day ,I would be happy to get my refund back , because he's didn't do anything just show up to my address ,guys sometimes becarefull with this types of mobile mechanics ,.

1 de junho de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Al,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Classificada 5 em 5 estrelas

Great service from a professional!!!

Initially made a booking for a service on 2 cars - a Holden Arcadia, and a Kia Picanto. When Trent, our Lube Mobile Mechanic arrived, he quickly realised that the Kia was not due a service, but checked the vehicle over after we gave our okay. The service and inspection were done professionally, and quickly - but still thoroughly. Both cars are running better than ever!!!!

16 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sticking with these guys

I only use lube mobile when i can't get to my regular car service place. But after discovering that my regular car service place had not been doing their job properly resulting in a very expensive repair (close to 2000 dollars) I will not go back there again. The mechanics are professional, quick and do a thorough job. Highly recommend them and much nicer to be at your own place, rather than driving to a service center. I really appreciate their service.

27 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

ripped off in canberra

Initially wanted to get relatively minor work done on car but was told by lubemobile that further work needed to be done. Discussed work that needed to be done with mechanic and asked for total price which the mechanic provided verbally. Thought it was expensive but hey there’s been inflation so let’s go ahead. Paid first instalment on day one and they had to return on another day due to not having a part. I was expecting to pay around $350 based on verbal quote I’d received (having already paid first instalment). Instead at the end of the job they wanted $735. After some argument it was reduced to $564. Made a complaint to head office but outcome was the same. My advice if you have to deal with these people (and I strongly suggest you avoid them) make them email you a written quote.

10 de maio de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Adam,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. I have located your job and raised this with the area manager, he will be in contact.
Thanks again,
Lube Mobile customer service team

Classificada 1 em 5 estrelas

Lube Mobile in Wangara

Lube Mobile in Wangara, Absolute Crooks!!!
I need to warn everyone to stay away from Lube Mobile Garage. We had a terrible experience with them when our car had a turbo failure. The mobile mechanic quoted us $800 for a tow to their workshop and some necessary repairs, we was quoted the cost for parts and labour will be $3000 dollars!, but the manager at Lube Mobile changed it to $8400 without any valid reason. I still didn't get a breakdown of the cost on how it changed almost to 9k.
I phoned Renault in the UK and they laughed and told us the part is around 600 pounds and postage. We was told that that Lube mobile is ripping us off and don't pay these guys and find a better mechanic. We ended up paying $1600 and still didn't get the problem fixed, they filted the oil from the car and put back in, and not even putting in new oil.
Lube Mobile's behavior is completely unacceptable, and we will never use their services again. I hope others don't have to go through the same ordeal.
Lube Mobile Wangara Perth, you are a Joke and ripping customers off.. Complete BS experience with this company.

13 de maio de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Ricky,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Classificada 5 em 5 estrelas

Fuel pump gave up on our Subaru…

Fuel pump gave up on our Subaru forester, lube got us in at 8am the next day, Dylan (GF05) arrived on time, and was really helpful at finding the problem straight away, got us a new part, fitted it quickly and was happy to explain what he was doing and why to me. Great guy who made a bit of a stressful one much better and got us back on the road.

11 de maio de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Wouldn’t use again

Wouldn’t use again. Booked in for 8am, guy turns up at 8:15, told it would take an hour it took over 2. Only did half a job now need to take caravan to someone who can pack bearings including the inner. Charged $290 for a job I could have done.

26 de abril de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi There,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Classificada 2 em 5 estrelas

Normal yearly service and a few wiper…

Normal yearly service and a few wiper blades replaced.
$625.00. l now things are going up, but this is ridiculous. l will not use their service again.

24 de abril de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Dragan,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. Your job has been raised with the manager in the area and they will be in contact.
Thanks again,
Lube Mobile customer service team

Classificada 1 em 5 estrelas

Get writing quote before any work

Hi
I called out lube mobile to replace a gearbox mount that I supplied.
Labour 1 hour $400.
Lube mobile supplied a 10mm nut $17.25
Bunnings 20 cents

19 de abril de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi David,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, this incident has been raise with the area manager and they will be in contact.
Thanks again,
Lube Mobile customer service team

Classificada 2 em 5 estrelas

bearings

The job was a bearing replacement on a boat trailer. After saying they could do the job & quoted $300+ they sent a mechanic who had never done trailer bearing, spent a long time researching how to do it, didnt know what a bearing buddy was. Their suppliers had no parts & he rang his boss who suggested the axle needed replacing. They then proceeded to charge me $460 to take the wheel off suggested taking it to the workshop to replace he axle & put the wheel back on. He arrived at 11amish & left at 12:30ish & asked me if he had been here 3 hrs. I baulked at the charge & he said they charge $45/15mins thats $180/hr. I spoke to a manager who was rude and aggressive but I think he was defending the diagnosis where I was questioning cost for 1hrs work & the rest research which should have been done prior. Never again I’ll go with a specialist in future.

27 de março de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi D S,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. So that we can investigate this for you as quickly as possible, can we please ask that you direct message our page with your contact details and a convenient time to call?
Thanks again,
Lube Mobile customer service team

Classificada 5 em 5 estrelas

Great service

My partners car was looked after Joshua and his team mate in van C27, explained what was needed and gave a quote with no obligation, service was quick and very professional, would recommend them anytime

3 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Murtaza @ LubeMobile is Great!

Had Murtaza deal with my Landcruiser Prado and he was an absolutely amazing mechanic to deal with. I’ll definitely be going to him for all future car problems. Super fair pricing and trustworthy, it all got fixed while I was at work!!!

11 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Quote wasn’t cheap but okay let’s do…

Quote wasn’t cheap but okay let’s do it.

Mechanic comes around at end of day, and agrees with my own diagnosis. The job I was quoted on. Looks at my car and jacks up the quote by about 50% on top of original quote. There is no way he wanted the job, he wanted to make hundreds more for the same job quoted or charge me a diagnosis fee. He could make a living running that scam if enough people go along with it or make hundreds more for the same work.

3 de abril de 2024
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Roland
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our valued customers to ensure we're doing the best possible job. I will raise your job with the manager in the area and they will be in contact.
Thanks again,
Lube Mobile customer service team

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