LUCENT Opiniões 

477
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’d never heard of Lucent LA until an early morning search for suede men’s Chelsea boots. Did some extensive research and decided on a pair, but I had questions. Enter customer service rep... Ver mais

Classificada 5 em 5 estrelas

Stumbled across Lucent Los Angeles through an Instagram ad and took a chance - glad I did. The quality immediately stood out; these aren’t pieces you have to second-guess when they arrive. Everythin... Ver mais

Classificada 5 em 5 estrelas

Really impressed with the Bellagio silk shirt because looks even better in person than online. The silk is super soft, the fit is fresh, and it has a clean, classy look without trying too hard. I’ve... Ver mais

Classificada 5 em 5 estrelas

Have been looking for some time now to expand my wardrobe with something fashionable & timeless but of course, of high quality. It took a couple of days til I stumbled across this site & so glad I did... Ver mais


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

477 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(477)

214 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I purchased the midnight Chelsea boots…

I purchased the midnight Chelsea boots and a couple other pairs of shoes. The team at Lucent is responsive and very helpful even when I needed to exchange for a different size. The shoes look stellar and fit true to size and are comfortable. Will definitely be purchasing more in the near future.

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience! Love the boots ! Definitely recommended for those looking for comfort and style 😎

9 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

design is on point

Shoes are top notch quality, it came in nice package and the design of the shoes is not your average, these are designed with purpose of more stylish look.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

These shoes are fire

These shoes are fire! I’ve been getting nonstop compliments at both of my jobs. Even with a little staining from my jeans, I still love them — they’re crazy comfortable and go perfectly with my office clothes. At my second job as a concierge, people literally stop me while I’m walking or giving tours just to ask about them. I flip the shoe over so they can see the exact name I brag about how well they are made. Highly recommend — worth every penny!

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Durable!

I have purchased 2 sets of boots and I wear them daily for work and are the most comfortable pair of boots I have ever owned.

22 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First the boots are pretty sleek

First the boots are pretty sleek, I wore the brown one on Tuesday and a mentor (SVP) of mine commented on how nice they looked. He mentioned how nice they looked and wondered how much I paid for them. I love the fit and comfort.

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service and excellent…

Great customer service and excellent quality leather and fabrics. My order arrived quickly and right on time, and the packaging truly stood out. The boots were wrapped and presented like luxury items, which made the entire experience feel elevated from start to finish.

19 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lucent Los Angeles makes the best…

Lucent Los Angeles makes the best Chelsea boot I’ve ever owned. The quality is unreal feels premium, the fit is perfect, and they hold up beautifully. On top of that, their customer service is next-level: fast responses, super helpful, and genuinely focused on making sure you’re happy. Easily one of the best purchases I’ve made.

18 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve bought two pairs of boots from…

I’ve bought two pairs of boots from Lucent Los Angeles, and their clean, modern designs continue to impress me. Both pairs are well-made, comfortable, and have held up great with regular wear— I highly recommend!

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exemplary Customer Service

I’d never heard of Lucent LA until an early morning search for suede men’s Chelsea boots.

Did some extensive research and decided on a pair, but I had questions.

Enter customer service rep, Adair!

Lightning fast email responses, courteous, professional and THOROUGH!!!

Talk about being floored and impressed.

Can’t wait to receive my SAHARA boots!

14 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

1-Star Review for LucentLosAngeles.com

I’m extremely disappointed with my experience ordering boots from Lucent Los Angeles. The photos on their website were misleading — the actual shape of the boots I received was noticeably different from what was shown online. I contacted them the same day the boots were delivered to request a return, and the boots were never worn, yet they refused to accept the return.

Instead, they pointed to a small, hard-to-find clause buried in their terms and conditions stating that they never allow boot returns. This policy was not included in the order confirmation email, nor was it clearly disclosed during checkout. Only after requesting a return did I learn about it.

They offered a store credit or exchange, but they don’t carry any alternative boots I want — which makes their “solution” meaningless. Overall, the experience feels like a bait-and-switch: the product I received does not match what was advertised, and their return policy is anything but transparent.

I cannot recommend this company and would caution others to look elsewhere.

13 de novembro de 2025
Opinião espontânea

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