LUCENT Opiniões 

477
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’d never heard of Lucent LA until an early morning search for suede men’s Chelsea boots. Did some extensive research and decided on a pair, but I had questions. Enter customer service rep... Ver mais

Classificada 5 em 5 estrelas

Stumbled across Lucent Los Angeles through an Instagram ad and took a chance - glad I did. The quality immediately stood out; these aren’t pieces you have to second-guess when they arrive. Everythin... Ver mais

Classificada 5 em 5 estrelas

Really impressed with the Bellagio silk shirt because looks even better in person than online. The silk is super soft, the fit is fresh, and it has a clean, classy look without trying too hard. I’ve... Ver mais

Classificada 5 em 5 estrelas

Have been looking for some time now to expand my wardrobe with something fashionable & timeless but of course, of high quality. It took a couple of days til I stumbled across this site & so glad I did... Ver mais


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

477 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(477)

214 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality products and responsive customer service

Customer service was responsive in asking my questions regarding sizing. I was then able to get the Camden and Vintage Denim jackets. These are great pieces. I honestly don’t shop for new clothes too often, but when I do I search for high quality items to last a lifetime. I have seen other brands’ items at the same price point of lesser quality, and I have seen items of the same quality sell for much higher. Go read Lucent’s About Us page. I truly believe in their mission to produce luxury items at accessible prices.

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Return policy and product size

I purchased a pair of boots I was really excited about, the look and price were very attractive. I received them via UPS relatively quickly, but when I opened the box and tried on one of the boots, they were way too small. I wear a size 14. These felt a full size too small. I put the boots back in the box and emailed Lucent the same day they were delivered. I heard back the next day asking for photos to show that they haven’t been worn, I sent the photos and the following day received an email saying, “they don’t provide refunds for boots” they offered store credit or replacement boots in a size up. I told them I’m not interested in that option, because I didn’t have confidence that another size would fit. I was under the impression that the 14 day return policy covered all items. I can’t believe that an online garment company doesn’t allow refunds for items that don’t fit. I will never buy anything from this brand again. I would encourage anyone interested in purchasing from this company to be aware of the return policy and be cautious about the size.

13 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered US Men’s 11

Ordered US Men’s 11, fit closer to 11.5. Wore product one time, less than 2 hours total time. Company would not exchange for closer size, citing “wear on bottom.” No other way to determine if they fit other than wearing them. Very disappointed. Most other brands in this space are more customer centric, better options out there.

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lucent was a pop up ad on instagram and…

Lucent was a pop up ad on instagram and it turned into a purchase that I absolutely love! The price is fair and they had $15 off too. Shoes came in really fast. 2 days to be exact. They are based in LA and I’m in PHX. So shipping was much quicker. The shoe it self is very quality and I’ve worn it couple times and it holds up great! 10/10 purchase 🔥 will be going back to shop again. .

27 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Calabasas

I wanted to compare a few similar style shoes from different retailers so I ordered the Calabasas as my pick from Lucent. After receiving the shoes, I instantly fell in love with them. The design, the material quality, and the fit were spot on. These quickly became my favorite pair of shoes to wear out for nice occasions. Besides that, the shipping was fast and the packaging was luxurious. The shoes came individually wrapped in felt bags inside the box. The whole thing just looks and feels very premium. I will 100% be ordering many more shoes from them and would highly recommend to anyone looking for a similar style shoe/boot.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

These are first pair of lucent I have…

These are first pair of lucent I have owned received three days 2/6/26 and loving them. Everybody whom have seen complement about them. First I every 350. For shoe but will worth it. I brought the Tactical boot Black. Love it.

9 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Very happy w the quality and comfort of the exotic skin boots. The prices are reasonable, keep an eye out for sales. Adair from customer service was highly responsive and went above and beyond to ensure a good experience. Thanks 👍🏼

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Florence Legacy boots

The boots are absolutely beautiful! I love them! Delivery was faster than expected. I would 100% recommend to anyone looking for top quality Italian leather boots.

7 de janeiro de 2026
Opinião espontânea

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