LUCENT Opiniões 

477
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’d never heard of Lucent LA until an early morning search for suede men’s Chelsea boots. Did some extensive research and decided on a pair, but I had questions. Enter customer service rep... Ver mais

Classificada 5 em 5 estrelas

Stumbled across Lucent Los Angeles through an Instagram ad and took a chance - glad I did. The quality immediately stood out; these aren’t pieces you have to second-guess when they arrive. Everythin... Ver mais

Classificada 5 em 5 estrelas

Really impressed with the Bellagio silk shirt because looks even better in person than online. The silk is super soft, the fit is fresh, and it has a clean, classy look without trying too hard. I’ve... Ver mais

Classificada 5 em 5 estrelas

Have been looking for some time now to expand my wardrobe with something fashionable & timeless but of course, of high quality. It took a couple of days til I stumbled across this site & so glad I did... Ver mais


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

477 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(477)

214 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Service!

I've been browsing through the site and saw a pair ofboots I'm interested in. While still contemplating, Administrative reached out, answered a bunch of questions I have. He was patient, understanding, and the responses were very quick. While I'm still deciding on whether or not I'm going to make a purchase, this type of customer engagement is something I don't see often, and appreciated. Dp

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Better design, quality, and price

I recently purchased the London Platform from Lucent, and it’s a 10/10 for me. It's high-quality, with natural leather. For this price point is amazing, the value is unbeatable. Plus, the design is far more palatable than the competition. I’d definitely choose Lucent again over brands like Allen Edmonds or Meermin.

14 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Pioneer boots

I had been meaning to write a review for a few days but wanted to get some time in them before writing a review. Immediate impressions out of the box: amazing. I was very impressed. I put them on and was even more pleased. After a few wears to work, they become one of my favorite pairs of footwear. For context, I was in a combat role in the army and have been in fitness for over twenty years. Footwear has been critical for me over the years. These boots have impressed me and I am pleased to recommend them highly.

13 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible customer service

Horrible customer service.
Ordered jacket, boot and a sweater. I have requested a return label right after I have received it and tried it on at home. The boot wasn’t comfortable and jacket didn’t fit well. I have contacted them right away, and the response was from one of their reps(probably someone from overseas with broken English) stating that first he needs pictures of the items( never heard this but ok I can do that) and most importantly he can’t create a return labels for the boots. They are so not sure of their products that can’t take atand behind it. This matter should be escalated to upper management and handled accordingly.

23 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I want to thank Adair for his Exceptional customer service

I want to thank Adair for his exceptionally fast, professional, and effective assistance. He personally handled my order and ensured everything went smoothly. Because of his support, I feel even more confident in Lucent Los Angeles as a brand.

I will certainly be returning for more products in the future. Great service like this truly stands out!

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Leather Soles - once you pop, you can't stop!

The website is super friendly. The order shipped in a timely manner. The box that the boots came in are very nice. Additionally, the way the boots are packaged inside of the box make it nice to open. Each boot comes in a nice Lucent cloth bag to keep them nice.

I did a lot of research for a Chelsea style boot, with a zipper side, and with an ALL LEATHER SOLE BOTTOM! That is very difficult to find, even in the nicest men's shoes stores. When I came across Lucent, all leather soles, I was excited to get them in and gift them.

We ordered the Pioneer, because it had the zipper on the side. But, I almost ordered the Chelsea with the Mona Lisa bottom! The only problem was that it didn't have the zipper, so I went with the Pioneer. My BF loves them, mostly because of the all leather soles bottoms!

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lucent Calabasas review

I ordered the Calabasas boots from the site. The quality is top tier and they arrived within just five days. I’ve purchased boots from many different brands, and Lucent easily stands out as one of the best in both craftsmanship and comfort. I’ll definitely be buying from them again. I just hope they expand their boot collection soon, I’d love to see more styles and color ways!

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Adair was fantastic through my whole experience

Adair was fantastic through my whole return process. I ordered the wrong size by accident. Adair and Lucent got my boots exchanged and were very professional and couldn't have made my mistake any better. Not only do they make their mistakes right, but your (if you do) right as well. Hats off to you all.
Thank you for a great experience!

7 de janeiro de 2026
Opinião espontânea

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