Please simply read their terms and conditions in full before playing. Between the country restrictions on various platforms and games (which they still let you play with no hope of ever cashing out),... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
THE BEST OF THE BEST GANZE 🌍 MITARBEITEN MENAGER TOP OF TOP !!!!! EINFACH WANN SPILEN INTERNET CASINO NUR LUCKYCIRCUS !!!!
A empresa respondeu
Super Seite bisher nie Probleme nach erfolgter kyc Überprüfung klappen die Auszahlungen rasant. Mit Kontakt zum vip Manager werden Auszahlungen bevorzugt behandelt und innerhalb von wenigen Minut... Ver mais
A empresa respondeu
Customer support for this site does not exist. I deposit $30 and played one time, as soon as the $30 was gone I tried to deposit another $30 but they completely removed the payment method that I had p... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At LuckyCircus.com, we bring you the thrill of the big top with all the excitement of a world-class online casino. Whether you're into slots, live casino games, jackpots, or table classics, our vibrant platform is packed with top-quality games from leading providers. Our goal? To make your experience seamless, safe, and seriously rewarding. New players can look forward to generous welcome bonuses, and our loyal members enjoy regular promotions, personalized offers, and VIP treatment. But what really sets us apart is our dedication to fair play, fast withdrawals, and stellar support. Got a question? Our friendly support team is here 24/7 to help out, no clowns involved (unless you’re into that!). Players around the world trust LuckyCircus.com for its secure environment, fast gameplay, and commitment to entertainment. Whether you're chasing a jackpot or just spinning for fun, there's always something happening under our digital big top. Step right up and see why so many players are calling LuckyCircus.com their favorite online casino. 🎟️ Let the show begin!
Informações de contacto
2,9
Aceitável
26 opiniões
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
THE BEST OF THE BEST GANZE 🌍…
THE BEST OF THE BEST GANZE 🌍 MITARBEITEN MENAGER TOP OF TOP !!!!! EINFACH WANN SPILEN INTERNET CASINO NUR LUCKYCIRCUS !!!!
11 de abril de 2026
Opinião espontânea
Resposta da LuckyCircus
Hallo,
vielen Dank für Ihr großartiges Feedback! Es freut uns sehr, dass Sie so zufrieden mit unserem Service sind.
Wir wissen Ihre Unterstützung sehr zu schätzen und sind jederzeit gerne für Sie da!
Mit freundlichen Grüßen
Quality Assurance Team
Awesome casino
Awesome casino. Great site to navigate easily, payout times are impressive, and support is great too.
11 de abril de 2026
Opinião espontânea
Resposta da LuckyCircus
Hey Gareth, thank you for sharing your positive experience with us! We appreciate your loyalty.
Quality Assurance Team
Martin vip Manager der schlechteste…
Martin vip Manager der schlechteste Mitarbeiter den es gibt spielt auf Boss streicht dir dein cashback plus cashbonus wenn er schlecht drauf ist und droht mit einer Sperre sobald man seine Meinung äusert bitte wenn ihr Martin vip Manager bekommt sofort weg, der beste ist Moritz vip Manager, aber Martin einfach nur lächerlich wie kann man so eine Mitarbeiter einstellen
19 de março de 2026
Opinião espontânea
Resposta da LuckyCircus
Vielen Dank für Ihr Feedback.
Es tut uns sehr leid zu hören, dass Sie diese Erfahrung gemacht haben – das entspricht definitiv nicht dem Service, den wir unseren Spielern bieten möchten. Ihr geschildertes Erlebnis nehmen wir sehr ernst und möchten dies gerne intern prüfen.
Damit wir Ihren Fall genauer untersuchen und Ihnen gezielt weiterhelfen können, bitten wir Sie, uns Ihren vollständigen Namen sowie die bei uns registrierte E-Mail-Adresse mitzuteilen. So können wir Ihr Konto in unserem System finden und den Sachverhalt im Detail überprüfen.
Wir würden uns freuen, die Situation für Sie klären zu dürfen. Vielen Dank im Voraus für Ihre Unterstützung.
Quality Assurance Team
Withdraw rejected and delayed after account verification
I played at Lucky Circus Casino using a bonus. The bonus wagering requirements were fully completed in accordance with the terms. After completion, I requested a withdrawal of €2,302.
Before submitting the withdrawal request, I uploaded all required KYC verification documents. Each document showed a green check mark, indicating that it had been reviewed and approved. I also contacted live chat before requesting the withdrawal and was explicitly informed that my account was fully verified and that I could proceed with the withdrawal. I have screenshots and chat transcripts confirming this.
Despite this confirmation, my withdrawal request was later rejected. When I contacted support, I was told that additional documents were required, even though those documents had already been uploaded and verified prior to the withdrawal request.
Later, support stated the following:
“Because there was documentation pending verification, after reviewing it, we have confirmed that you have verified it. Now, please just wait for your new withdrawal to be reviewed.”
This explanation is contradictory and misleading. My account verification had already been completed and confirmed before the withdrawal was requested. Verification is now being used retroactively as a reason to delay or reject payment.
At this point:
• The bonus wagering requirements were fully met
• All verification documents were uploaded and approved
• Account verification was confirmed by live chat
• No additional documents are required
There is no valid reason for my withdrawal to be rejected or delayed. I believe Lucky Circus Casino is unjustly withholding my funds and providing inconsistent explanations.
I am requesting that Lucky Circus Casino process and release my €2,302 withdrawal without further delay. I am willing to provide screenshots of verification status and chat confirmations to support this complaint.
Update: I am currently in an ongoing dispute with Lucky Circus Casino regarding withheld winnings.
Before using the Arcane Month bonus, I contacted live chat multiple times to confirm whether there was any maximum cashout limit. I was clearly told there was no limit and to proceed as usual. I have screenshots of this confirmation.
After wagering was completed and winnings were generated, the casino stated there was a €1,000 withdrawal cap and canceled the remaining balance. This contradicts the information provided by their own support before play.
The matter is now under dispute and has been escalated, with evidence provided.
22 de janeiro de 2026
Opinião espontânea
Resposta da LuckyCircus
Hello,
thank you for your detailed message and for outlining the timeline so clearly. We understand why this situation is frustrating, and we acknowledge your concerns.
After reviewing the case, we can confirm that your documents were successfully submitted and reviewed. However, we also note that incorrect information was provided by a customer support agent regarding the maximum cash-out applicable to the Arcane Month bonus. We sincerely regret this miscommunication.
That said, the bonus terms and conditions, including the maximum cash-out limit, are clearly defined and publicly available on our website at all times. These terms are binding and apply regardless of any incorrect verbal guidance provided during live chat interactions. Despite this we are still willing to offer a goodwill solution from our end.
Given that this matter involves a bonus dispute, conflicting information, and already submitted evidence, the case is to proceed via other appropriate forums which you have contacted us on
Thank you for your understanding.
Quality Assurance Team
Ich kann das Casino nur empfehlen…
Ich kann das Casino nur empfehlen ,spiele seit Jahren da und die Auszahlungen gehen schnell übern Tisch und das Casino hat sehr gute Bonus Angebote ! Sehr netter kundenkontakt! Vorallem wenn man VIP Status hat. Top!!
11 de janeiro de 2026
Opinião espontânea
Resposta da LuckyCircus
Hello Silvia, we appreciate your many years of loyalty with us and thank you for the positive review! Wishing you best of luck with us in the near future!
Stay away from a full dump bonus runs…
Stay away from a full dump bonus runs suicidal game RTPs fake live chat useless positive reviews are probably written by casino employees stay away from this casino
8 de janeiro de 2026
Opinião espontânea
Resposta da LuckyCircus
Hello Hasan,
Thank you for sharing your experience with us and we are saddened to hear it hasn't turned out how you expected.
Game RTPs are assigned by the game provider and cannot be influenced by us in any way. Trustpilot also does not allow fabricated reviews and they can be easily detected.
If you have any specific issue which you'd like to enquire about further kindly contact us through official communication channels to investigate it further.
Super Seite bisher nie Probleme nach…
Super Seite bisher nie Probleme nach erfolgter kyc Überprüfung klappen die Auszahlungen rasant.
Mit Kontakt zum vip Manager werden Auszahlungen bevorzugt behandelt und innerhalb von wenigen Minuten erledigt.
Es gibt häufig Bonis mit niedrigem wager. Alles in allem super casi mit top Service.
3 de janeiro de 2026
Opinião espontânea
Resposta da LuckyCircus
Hallo Chris!
Vielen Dank für die tolle Bewertung!
Es freut uns sehr, dass Sie mit der Seite zufrieden sind und dass nach der erfolgreichen KYC-Überprüfung alles reibungslos und schnell funktioniert.
Schön, dass Sie auch mit dem VIP Manager und unserem Service so gute Erfahrungen gemacht haben.
Wir schätzen Ihr Feedback sehr und wünschen Ihnen weiterhin viel Spaß bei uns.
Ihr Quality Team
Bin immer sehr zufrieden
Bin immer sehr zufrieden. Habe meinen eigenen Ansprechpartner der bei Fragen und Problemen immer und schnell hilft. Kann nichts negatives über das Casino sagen!
2 de janeiro de 2026
Opinião espontânea
Resposta da LuckyCircus
Hallo Marco!
Vielen Dank für die tolle Bewertung! Es freut uns sehr, dass Sie so zufrieden sind und Ihr persönlicher Ansprechpartner Ihnen schnell und zuverlässig weiterhilft.
Wir schätzen Ihr Vertrauen und wünschen Ihnen weiterhin viel Spaß bei uns.
Ihr Quality Team
Top welcome bonus and service
Top welcome bonus and service, I had an issue with my withdrawal and they helped and gave me free spins! Recommended
30 de dezembro de 2025
Opinião espontânea
Ich habe bei Lucky Circus Casino zum…
Ich habe bei Lucky Circus Casino zum erstenmal gespielt. Gewann 550 Euros.Es gab nie eine Auszahlung. Ende November fragten sie einen Konto Auszug vom ganzen Monat, was aber nicht in Frage kam, sagte mein Anwalt. Auf diese Art wollen die dein Konto kontrollieren, usw....Das war am ersten November 2025. Jetzt sind wir Ende Dezember, und es gab weiter keine Auszahlung. In so einem unserioesen Casino soll man die Hände lieber weglassen.Auch wenn der Lucky Circus Casino hier antwortet, ist es eine Lüge. Sie sperren sofort den chatt, wenn man reklamiert. Fingern weg, es geben auch noch seriöse online casinos, die dein Gewinn auf deine Visa wo du einzahlst überweisen, und dein Gewinn in 2 Tagen auf deinem Konto hast. Ich bin kein Casino Spieler, aber so sieht man, wo die unseriösen......sind. Es wird geschaut, wer denn bei Trust Pilot diese Bewertung liest, und ob sie öffentlich ist. ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
1 de novembro de 2025
Opinião espontânea
Resposta da LuckyCircus
Vielen Dank für Ihre Rückmeldung.
Es tut uns leid zu lesen, dass Sie den Eindruck gewonnen haben, Ihre Auszahlung habe sich unangemessen verzögert. Gerne möchten wir einige Punkte sachlich klarstellen, um Missverständnisse auszuräumen.
Auszahlungen können ausschließlich nach Abschluss der gesetzlich vorgeschriebenen Verifizierung (KYC) bearbeitet werden. Dazu gehört in bestimmten Fällen auch die Anforderung eines Kontoauszugs, um die Herkunft der eingezahlten Gelder zu bestätigen. Dies ist ein branchenüblicher Vorgang und Bestandteil der regulatorischen Vorgaben sowie unserer Allgemeinen Geschäftsbedingungen, denen bei der Registrierung zugestimmt wird.
Sofern angeforderte Unterlagen nicht eingereicht oder nicht akzeptiert werden, kann eine Auszahlung leider nicht freigegeben werden. Verzögerungen entstehen in solchen Fällen nicht durch das Casino selbst, sondern durch den unvollständigen Abschluss des Verifizierungsprozesses.
Wir möchten außerdem betonen, dass unser Support-Team jederzeit bemüht ist, Anliegen sachlich und transparent zu klären. Chats werden nicht grundlos geschlossen, sondern ausschließlich gemäß unseren Kommunikationsrichtlinien.
Lucky Circus Casino ist ein lizenziertes und reguliertes Online-Casino. Auszahlungen werden ordnungsgemäß und zeitnah bearbeitet, sobald alle Voraussetzungen erfüllt sind.
Sollten Sie weiterhin Unterstützung wünschen, empfehlen wir, die bereits angeforderten Unterlagen einzureichen oder unser Support-Team per E-Mail zu kontaktieren, damit wir Ihnen gezielt weiterhelfen können.
Lassen sie die Fingern weg von dem…
Lassen sie die Fingern weg von dem Lucky Casino Circus. Ich gewann am 1 November 2025 einen Gewinn von 550 Euros. Bei Nachfrage sperrten sie einfach den Chat. Dann fragten sie einen Konto Auszug vom ganzen November, usw.... Dieser Casino ist sehr unseriöse. Ich bin kein online Casino Spieler, aber beim ersten Versuch in diesem Casino erging es mir auf dieser Art. Es geben auch noch seriöse online Casinos, wo das Geld den anderen Tag auf deinem Konto ist. Hier wird alles in die Länge gezogen, und es sieht nicht nach einer Auszahlung bis jetzt aus. Vermeidet den Lucky Circus Casino. Die bringen den Spieler nur Probleme. Sie antworten bei E Mails nicht mehr, und deaktivierten den Chat.Sie antworten garnicht und zahlen den Gewinn auch nicht aus, egal was sie dir hier antworten. Wir sind jetzt den 2 Januar 2026, und es gab keine Auszahlung von meinen 550 Euros Gewinn aus diesem unseriösen Lucky Circus Casino. Freunde sind sich sicher dass bei Trustpilot nicht jeder diese böse Erfahrung liest, und haben die Spieler gewarnt woanders. Es geben auch seriöse online Casinos im Netz, mit einer schnellen Auszahlung, und gute Gewinne. Wir können euch 2 Casinos nennen die Top sind. Melde dich bei mir.Bin nicht Unbekannt.Die sind nicht mal 1 Stern wert. Eine Lüge von diesem unseriösen Casino, was sie da von sich geben. Die 550 Euros bekam ich nie überwiesen. Heute sind wir den 6 Januar 2026
2 de novembro de 2025
Opinião espontânea
Resposta da LuckyCircus
06.01.2026:
Hallo Claudine,
nach erneuter Prüfung gab es seit November letzten Jahres keine Aktivitäten mehr auf Ihrem Konto und es liegen aktuell auch keine ausstehenden Auszahlungen vor.
Wie bereits erwähnt, wurden Ihre Auszahlungen in Höhe von insgesamt 550 EUR bereits im November letzten Jahres erfolgreich ausgeführt.
Quality Assurance Team
__________________________________________________________________
Hallo Claudine,
es tut uns leid, dass du dich so fühlst. Wir haben dir soeben eine private Anfrage geschickt, um weitere Details zu erhalten.
Nur so können wir dein Konto im Detail prüfen und dir genauere Informationen zum aktuellen Status geben.
UPDATE: Vielen Dank, dass Sie uns zusätzliche Informationen zur Verfügung gestellt haben.
Nach erneuter Prüfung können wir bestätigen, dass alle von Ihnen im Anfang November angeforderten Auszahlungen erfolgreich von unserer Seite genehmigt wurden – insgesamt 550 EUR.
Wir konnten zudem feststellen, dass es im Verlauf dieses Monats keinerlei wiederholte oder anhaltende Ablehnungen von Auszahlungsanträgen gegeben hat.
Sollten Sie dennoch Fragen zu einzelnen Vorgängen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung.
Vielen Dank!
Sehr geehrte Frau Claudine,
falls Sie den Betrag von 550 EUR, der von unserer Seite bereits genehmigt wurde und auch in Ihrer Transaktionsübersicht ersichtlich ist, noch nicht erhalten haben, bitten wir Sie, sich über unseren Live-Chat an uns zu wenden, damit wir den Vorgang gemeinsam mit Ihnen weiter untersuchen können. In solchen Fällen kann es zu Verzögerungen seitens des Zahlungsanbieters oder Ihrer Bank kommen.
Quality Assurance Team
lugter af svindel
it says you have to apply again for payout of winnings but you get rejected again
this is the 4th time i get rejected it smells like a scam
23 de outubro de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello Brian,
We’re sorry to hear about your experience and understand your concern. Please note that your withdrawal was not rejected from our side, but by your credit card provider, which is refusing the transfer.
As a one-time exception, you can request the withdrawal to be processed directly to your bank account. Please note that for any future withdrawals, we’ll need to verify your payment method by receiving a bank statement, as required by regulations.
If you have any further questions, please don’t hesitate to contact our customer support team, they’ll be happy to assist you.
We hope this explanation helps clarify the situation, and we would truly appreciate it if you could reconsider your rating.
Your Lucky Circus Team
Luckycircus Casino Stole My Winnings
Really a scam they took my winnings and lied that i ever had any money on account
4 de outubro de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello Irene,
We understand this situation can be frustrating and want to clarify what happened. As informed on 03/10, your withdrawal was cancelled in line with our bonus terms. Most bonuses have a maximum cashout stated in their conditions, so we recommend reviewing these carefully to avoid future issues.
We know the verification process can feel long, but it’s there to protect your security and funds. Please rest assured all actions followed the agreed terms.
Your Lucky Circus Team
They refuse to pay my winnings of 900 €
They refuse to pay my winnings of 900 €
This Casino will wait until you lose your Balance.
I tried to Close my Account for over 5 days, but they dont want to.
WARNING! Dont Play there.
22 de setembro de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello Roman,
We are sorry for the inconvenience you are experiencing. We have now sent an internal request for more details about your account so that our team can investigate the issue further. As soon as we receive the necessary information, we will update you.
Thank you!
Never play her
This casino i cant understand how they can do service longer from day 1 only problem over problem.
And still w kyc ok its not good they will never give you money .
They always find 1 way to not give you money .
Cant understand they can be online casino when they not can give you the money .
If you loose ok but winn gl its hard hard working to get it out .
My best score are 000 or 0.5 star do not play her if you not like lot of problems
12 de setembro de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello Richard,
We are sorry for the inconvenience you have experienced. We understand how it must feel when a withdrawal does not go through smoothly.
In your case, the withdrawal request unfortunately failed. To ensure that your funds reach you without issues in the future, we kindly ask that you submit withdrawal requests via bank transfer.
If you have not yet provided us with a bank statement, please upload one at your earliest convenience, Once verified, withdrawals to your bank account should be processed without delays.
We sincerely value your patience and thank you for giving us the opportunity to resolve this matter.
Your Luckycircus Team
Illegal. Unregulated.
Customer support for this site does not exist. I deposit $30 and played one time, as soon as the $30 was gone I tried to deposit another $30 but they completely removed the payment method that I had previously used. I tried contacting the live support but it is just a stupid bot that closes the chat no matter what you type. I tried contacting their email, since then I have sent 10 emails and haven’t heard a single thing. I will not be playing on this site ever again, I just wish that support existed so I could delete my account.
20 de agosto de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello,
We are sorry to hear about your experience in our casino.
In order to better understand what happened, we have requested more information about your account so that we can investigate the issue and try to find a solution.
Thank you!
Please simply read their terms and…
Please simply read their terms and conditions in full before playing. Between the country restrictions on various platforms and games (which they still let you play with no hope of ever cashing out), and their Disclaimer of Liabilities (section 8 and especially 8.5) as players we have no chance. Then if you want to dispute, they are protected under the Cyprus Civil Procedure Act, which is basically a never ending run around at your expense. For those behind this site, kindly reach out to me privately if I have made any false claims. Thank you.
30 de julho de 2025
Opinião espontânea
Resposta da LuckyCircus
Dear Patrick,
Thank you for sharing your feedback.
We want every player to have a clear understanding of our platform, which is why our Terms and Conditions, including Section 8, outline the rules, limitations, and legal requirements we follow. These help ensure fairness, security, and compliance with licensing laws.
Our team is always happy to explain any points in more detail and review individual cases. Please reach out to our support team so we can assist you directly and ensure you have the best possible experience with us.
Thank you!
They hold your money for ransom
I went to withdraw and they asked for verification I sent everything they would need to verify my account quickly they said I was verified I go to withdraw and they ask for statements I already sent anyways they kept not approving them for 3 weeks the same documents. In the end I told them my bank manager needed a contact number to speak to them because they were getting frustrated with me in the end they sent the money to me after 3 and a half weeks they approved the same docs they were rejecting and sent my money. If you want to get mucked around when you want to withdraw join this casino otherwise stay away..
1 de julho de 2025
Opinião espontânea
Resposta da LuckyCircus
We're sorry to hear about your recent experience and truly appreciate you taking the time to share your feedback. We understand how frustrating delays with withdrawals and repeated document requests can be, and this is certainly not the experience we want for our players.
Account verification is a necessary process to comply with regulatory requirements and ensure the security of all transactions. However, it should be completed efficiently and with clear communication. It's concerning that your documents were initially rejected multiple times before being approved without explanation, and we apologize for any inconvenience this caused.
We're glad to hear the issue was eventually resolved and your funds were released. If you're open to it, we’d appreciate the opportunity to investigate this further and ensure situations like this are avoided in the future. Please feel free to reach out to our support team directly with any reference details from your case.
Thank you again for your feedback—it helps us improve.
🎪 Lucky Circus Casino
17 juillet 2025
🎪 Lucky Circus Casino : le seul cirque où le clown, c’est toi quand tu essaies de retirer tes gains.
Déposer de l’argent ? Un vrai charme. Ils te le prennent avec le sourire.
Mais gagner 75$ ? Là, c’est comme si t’avais braqué leur coffre-fort.
Deux semaines, 20 courriels, 20 clavardages, des preuves à n’en plus finir :
📸 Permis, selfie, preuve de résidence, preuves de paiement…
J’ai presque envoyé mon ADN.
Et malgré tout ça ? Ils me redemandent une photo d’une carte virtuelle disparue depuis des siècles.
Spoiler : ils ne veulent pas payer.
🎰 Les jeux sont fun, je l’avoue. Mais le service ?
Un sketch sans fin. On dirait qu’ils ont été formés à dire “on vous revient là-dessus” en boucle.
💸 Conclusion ? Si tu veux voir ton argent faire un tour de montagnes russes sans jamais revenir, t’es au bon endroit.
Mais si tu veux être payé… choisis un vrai casino, pas une mascarade.
............
31 juillet 2025
Hello,
The issue isn’t your so-called legal procedures — it’s the lack of clarity, the redundancy, and the blatant inefficiency with which they’re being handled. At this point, it’s less about protecting your customers and more about wearing them down with absurd steps and repetitive, even incoherent, requests.
Your response feels more like an automatic copy-paste than a genuine attempt to help. If you truly care about customer satisfaction, I suggest you stop going in circles and resolve this properly — because patience may be a virtue, but it's not infinite.
Regards,
Drew
17 de julho de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello Drew,
We’re sorry to hear that you’re not satisfied with your experience at the casino. Please understand that we are legally obliged to verify each customer in order to keep their funds safe.
If you would like us to review your specific account and see how we can assist you, we’ve just requested more details internally and will get back to you as soon as we have more information.
Thank you for your patience and understanding.
Scamers and cheaters
Run and don't trust does who hive them ,5 stars. Firstly they don't have support chat, email are sending by robots. ,5 times I send the bank statement and recieving emails again and again to sent my bank statements, every time I want to windrawn. They won't allow you to cash out. The most interesting is that they sent me email saying that my documents were approved and I passed verification but as I told you they cancel all the time windrawn.. cheaters and scamers. Also they won't allow to win anything on they games. They control the games
29 de maio de 2025
Opinião espontânea
Resposta da LuckyCircus
Hello val dam,
We’re sorry to hear you’re unhappy with your experience. Please understand that we’re legally required to verify customer details to ensure secure withdrawals. We know it can be frustrating to send documents repeatedly, and we apologise for the confusion caused.
You mentioned your documents were approved — we’re looking into your specific case and have requested more information internally to assist you further.
Regarding the games, they are provided by licensed partners and use certified RNGs, so outcomes cannot be influenced.
Thank you for your patience.
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