Used their services twice to purchase items that would only allow local payments. Their purchase time is quick compared to most proxies, not within minutes, but less than an hour from my experience wh... Ver mais
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Leia as opiniões dos outros
I am very glad to have found this proxy! They have been able to do in person events (such as Comiket) that allowed me to get many types of merch that I wouldn’t have been able to get normally!
I am please with my experience in using Lunarcat. I put in an online auction order and they made their bid as directed. Once the item was shipped to their location, I was contacted to handle the shipp... Ver mais
Lunarcat really helped me in a difficult situation. I had ordered deliveries to another forwarding company, but they refused to send my package overseas because it contained food. I reached out to... Ver mais
Informações sobre a empresa
- Empresa de exportação
- Loja de artigos colecionáveis
- Serviço de e-commerce
- Loja de hobbies
- Plataforma de comércio online
- Centro comercial
Escrito pela empresa
Many proxy services refuse to ship various product categories. However, a large number of these products can be shipped with the proper declarations and documentation.------------------ We provide a unique service for products that no other proxies assist with. This includes a wide range of products including food products, sunglasses, airsoft guns, fountain pen inks, toy weapons, and animal products. --------------------- Our goal is to provide the same level of reliability and support as if you were purchasing an item in your own country. We remain involved throughout the entire process from purchase to delivery.
Informações de contacto
Japão
- lunar-cat.com
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An Excellent Forwarding Service!
I was nervous about using a parcel forwarding service initially, but Lunarcat stayed in touch with me throughout the whole process via email and social media messages. The purchase and shipment of my rare airsoft item went perfect with no issues whatsoever. I highly recommend!
Excellent Service
Smooth service from Lunar at and Gaku, first proxy service that managed to deliver CD cases without any cracks on arrival, will be happy to continue using their services into the future
Consigliati 🐈⬛
Precisi. Puntuali. Imballaggio perfetto. Non potrei essere più contenta. Grazie di cuore
I bought an airsoft replica with them
I bought an airsoft replica with them, and everything went sooooo good, I was afraid at first because buying airsoft gun from Japan can be very difficult or impossible to the least, but they made it possible and very easy since they're doing everything for it, the shipping was very quick, they're very active and the customer support is awesome, they managed to answer all my questions or worries, and I can't thank them enough, I will go with them for my next purchases !
Incredible service
Incredible service, I've ordered a DVD from a website that ships only inside of Japan with Lunar Cat as I've been eyeing up this DVD along with other stuff. It hasn't let me down at all, I will be using this proxy service again in the future. You can trust Lunar Cat!
Very good experience with lunarcat
The lunarcat staff was super helpful and communicative throughout the process, and showed a lot of care when it came to my order. During shipping my item was packaged very well and arrived safely.
Amazing people to work with
Amazing people to work with. Great service. 10/10 recommend to anyone living in or outside of Japan!
Lunarcat Company are great!
I have used Lunarcat Company several times for a number of purchases. They have excellent customer service and my purchases have always been delivered promptly.
Great company to work with
Great company to work with! Saved me so much time on my trip and my package was waiting for me at my hotel
I was running out of options…
I was running out of options on how/where to buy local items in Japan as a gift for clients visiting the country for a special occasion. Their hotels couldn't or wouldn't help. Other shopping services said they needed more time and/or limited which cities they would deliver to and when. Lunarcat made things happen, buying the right items and figuring out delivery to the client directly before they departed from airport. The trust they demonstrated was incredible--I am so grateful they proceeded with the job given time zone differences and a very tight timeline. Thank you, Lunarcat!!!
eveverything that i ordered arrived safely and quickly erything that i ordered arrived…
everything that i ordered arrived safely and quickly
excellent service!
I had struggled for a few months trying and failing to get doorzo to ship something to me, so I decided to try out lunarcat's mail forwarding service.
from start to finish, all instructions and expectations were clear, they were communicative and helpful every step of the way, and turnaround was pretty much immediate. my package arrived safely to me, on the other side of the world, in just a few days.
after all the frustration I'd experienced with doorzo, it was such a relief.
if you want to buy something from japan, they'll make it easy. highly recommend.
Friendly and Effective Service!
Very good communication every step of the way, from initial forwarding, package receiving, and the final consolidation and sending of my package. I felt there was a personal touch to the business unlike the big names and I felt my needs were met and there weren't excessive fees. I will definitely use Lunarcat for future proxy orders and package consolidation for all my needs!
Excellent Service
Excellent Service with incredibly clear and consistent communication. Highly recommend.
Incredible In-Store Shopping Service for Japan Items and Amazing Communication!
A store in Akihabara was selling items that was not available online and I searched hard for a way to purchase the items and ship them here. I stumbled upon Lunarcat, and decided to use their services as there were no other good options. Their order form was incredibly simple to fill out and all fees were laid out clearly. The system tells you when they purchase the item or if the item was sold out before they got there (and they refund what they can't buy). Even sending a packing order to ship the items was really simple. I had a small issue where the shipping costs were not calculated correctly, and Lunarcat was really quick to respond to my issue and let me know what the problem was, as well as refunding me for the difference in shipping. I've had such a pleasurable experience, and will gladly use their services again in the future. Thank you so much!!
Great site / owner
Reliable , fast , helpful and responsive . Every step for delivery was quickly done.
Good company that prioritizes customers first.
It was my(and their) first time working with me to ship fountain pen inks; water based fountain pen inks are the bane of many proxies because they are:
1) Liquid, so an SDS or a TSCA is required which scares 99% of proxies off.
2) Fragile and could leak, so even more deadly to proxies that don't want to take responsibility.
Lunarcat was willing to purchase for me and made sure all of the paperwork was in order for import; I simply filled out the TSCA to approve that the ink shipment meets all of the TSCA standards.
Unfortunately, some unintended damage happened to some of the packaging of bottles that arrived. FedEx can be a little heavy handed when it comes to packages without proper bubble wrapping on all four corners.
But, the onus is also on me to inform them that this is something that was important to me; 99.99% of people care what's actually in the box, not the wrapping around it.
LunarCat was still a wonderful person to work with and I will work with them again. I did not request any type of refund for the damaged packaged bottles because in the grand schemes of things, it is a rather minutae of an issue that most people, unless you're an avid ink addicted collector like me, would care about.
Lunarcat followed my instructions for…
Lunarcat followed my instructions for packing my guitar as told. I'm pleased enough to use this service again.
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