Ganz schlimm ! Wir werden nie wieder bei dieser Firma bestellen. Vor nicht mal einem Jahr hatten wir einen Geschirrspüler bestellt. Dieser ist innerhalb des Gewährleistungszeitraums kaputt gegangen.... Ver mais
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Ganz schlimm ! Wir werden nie wieder bei dieser Firma bestellen. Vor nicht mal einem Jahr hatten wir einen Geschirrspüler bestellt. Dieser ist innerhalb des Gewährleistungszeitraums kaputt gegangen.... Ver mais
A empresa respondeu
Leider war bei der Lieferung ein Porzellanteller defekt. Bereits nach wenigen Minuten meiner Mail zur Reklamation kam vom Serviceteam von Lusini bereits eine direkte Rückmail, dass bereits Ersatzware... Ver mais
Ci tengo a scrivere questa recensione perché ero un pochino spaventata dalle recensioni negative che ho trovato proprio qui. Alla fine mi sono decisa ad ordinare dei bicchieri (se non sbaglio ordinati... Ver mais
Vi hadde problemer med levering av 2 forsendelser med PostNord fra Lusini. Den ene ble borte, så jeg fikk tilsendt en ny erstattet vare som ble feillevert og skadet under transporten (igjen - av PostN... Ver mais
LUSINI is a market leader when it comes to B2B mail-order business for the hotel and hospitality industry. Whether you serve burgers through a hole-in-the-wall or run a luxury hotel, you will find the equipment you need at LUSINI . As of today, we operate in 12 European countries and that number is constantly growing, with the newest addition being Denmark (2021). With over 30 years of experience, we have grown a strong bond to our customers and are passionately trying to develop new products to facilitate their work. Except our own brands VEGA , ERWIN M. , JOBELINE and, PULSIVA we offer a wide array of well-known, high-quality brands on our website, and all in all we have over 40.000 articles for sale. Our mission is to give every host or hostess the tools they need to create an inviting and appealing ambiance for their guests. LUSINI – Sharing your passion since 1987. Our brands: VEGA : From A for aluminum chair to Z for zester grater. You inspire your guests, and we inspire you. VEGA supplies you with everything that makes a successful restaurant or hotel - equipment in absolute professional quality for the table, the bar, the kitchen as well as the hotel room. Whether you're baking, cooking, mixing, setting, serving or designing the menu, we've got your back ERWIN M. : Professional textiles with the highest quality standards, is what ERWIN M. have been offering for more than 30 years. Material, design, and function meet all expectations that guests in the catering and hotel industry bring with them. No matter whether table linen and textile, bed linen and bedding, towels, hotel beds and mattresses or outdoor textile: with our perfectly coordinated assortment you can create your personal and inviting ambience to make your guests happy. JOBELINE : With WORK - FASHION - FUN our brand JOBELINE is the trendsetter for professional clothing. We make professional fashion a pleasure! With functional comfort, high-quality materials, and attractive design, we create the foundation for a successful working day. We have everything from comfortable service wear to functional chef jackets and chef pants to outfits for people in the hotel and wellness business. Our collections are qualified for all fashionable styles from classic to trendy. JOBELINE responds to your individual wishes, whether in size or area of application. We are happy to make your workwear for you in our tailor shop and personalize your outfits with your PULSIVA : Your partner for products at affordable prices: A great selection of high-quality products for the restaurateur, hotelier and hobby chef. PULSIVA offers a wide range of products in good quality: dishes, glassware, cutlery, everything for the buffet, table accessories, take away, professional clothing and much more. No matter what you need to give your guests a great time and make your daily work easier, in the comprehensive assortment of PULSIVA you can find everything for a small price. Contact: LUSINI Deutschland Telefon: +49 8272 604 33 87 WhatsApp:+49 1511 158 73 67 LUSINI Österreich Telefon: +43 662 27 29 21 Whatsapp: +43 699 144 70 100 LUSINI Schweiz Telefon: +41 848 809 080 Whatsapp: +41 78 664 13 17 LUSINI Nederland Telefoon: +31 20 323 31 72 WhatsApp: +31 6 23 011 397 LUSINI Sverige Telefon: +46 40-66 67 240 E-mail: service-se@lusini.com LUSINI Norge Telefon: +46 40 620 76 89 E-mail: service-no@lusini.com LUSINI Danmark Telefon: +45 70890126 E-mail: service-dk@lusini.com LUSINI Italia Telefono: +39 0471 1775260 Whatsapp: +39 347 587 6879 LUSINI España Teléfono: +34 932 82 85 39 WhatsApp: +34 659 225 970 LUSINI France Téléphone: +33 3 67 67 47 13 LUSINI Belgium (fr) Téléphone : +32 80012934 (fr) E-Mail : serviceclient-benelux@lusini.com (nl) Telefoon: +32 80012936 (nl) E-mail: klantenservice-be@lusini.com LUSINI Luxembourg Téléphone : +352 80085377 E-Mail : serviceclient-benelux@lusini.com LUSINI International Phone: +49 8272 807 447 Whatsapp: +49 1516 5934002
Hamngatan 4, 211 22, Malmö, Suécia
Respondeu a 82% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Toller Kundenservice und ein super Angebot....von den Preisen ganz zu schweigen. Vielen Dank dafür.
18 days to get my boots. Sent from china. I wear a 9 1/2 shoe. Ordered a size 9. Way too big. Went to return the boots and was refused because they they confirmed the size sent was correct. After several emails and PayPal was involved, they agreed for return. BUT in needed to send it to their warehouse in China. It would cost $48.80 (me) and they would give me full credit. That amounts to roughly $45 in refund.
This company is absolutely AWFUL.

Resposta da LUSINI
Einfaches unkompliziertes Bestellen im Onlineshop,
reibungslose Abwicklung, toller Kundenservice, geniale Bestellhistorie = Ich bin seit Jahren Kunde!
Kaputte Ware wurde ordnungsgemäß retourniert inklusive Fotodokumentation. Das Geld wurde trotz mehrmaliger Mails und Kommunikation mit dem Kundenservice nicht bzw. nach mehrmaliger Mahnung nicht vollständig retourniert. Die Waren sind extrem schlecht verpackt, deshalb gab es viel Bruchware. Alles eine echte Katastrophe.

Resposta da LUSINI
Wie immer alles bestens , bis zum nächsten mal
100 % Zufriedenheit
Alles perfekt
Freundlicher netter kompetenter Kontakt
Ganz schlimm ! Wir werden nie wieder bei dieser Firma bestellen. Vor nicht mal einem Jahr hatten wir einen Geschirrspüler bestellt. Dieser ist innerhalb des Gewährleistungszeitraums kaputt gegangen. Seit Wochen warten wir auf Ersatz bzw. eine Regulierung oder Reparatur. Die Firma hat nichts unternommen . Lässt eine Frist nach der anderen verstreichen. Wir schalten jetzt einen Anwalt ein

Resposta da LUSINI
Site très réactif, les références sont de très bonnes qualités
El dia 2 de febrero hice un pedido con un importe de 114€ que supuestamente tenía que llegar en unos 7- 9 días.
Pasado el plazo me puse en contacto ellos y me dijeron que si ya no quería el pedido podría rechazarlo directamente cuando llegase, y que procederían al reembolso. Eso hice cuando llegó el 23 de febrero y a día de hoy 14 de marzo aún no tengo noticias suyas ni han procedido al reembolso.
Un mes y medio, 114€...nada más que decir.

Resposta da LUSINI
These boots are made in China not in the USA. They sent the wrong size and want me to pay for returning them to China which probably cost more than the boots. They won’t refund or send the correct size. Stay away from Lusinn boot co.

Resposta da LUSINI
Empfehlenswerte Firma. Habe schon als Privatperson diverse Bestellungen getätigt und war bis jetzt immer sehr zufrieden. Grosse Auswahl, guter Webshop.
Commande faite
Commande qui arrive détruite à près de 90 %
Signalement fait le jour même au service client, photos à l'appui.
Résultat?
Aucun remboursement, aucun geste commercial, RIEN.
A la lecture de ces événements, je déconseille cette société.

Resposta da LUSINI
Alles immer Perfekt
Ware super und schnell geliefert
Wir haben schon den 3ten Gastgarten mit LUSIN bestückt
Leider war bei der Lieferung ein Porzellanteller defekt. Bereits nach wenigen Minuten meiner Mail zur Reklamation kam vom Serviceteam von Lusini bereits eine direkte Rückmail, dass bereits Ersatzware auf dem Weg sei, die 2 Tage dann unversehrt ankam. Besser geht es einfach nicht. Großes Lob, würde immer wieder bei Lusini bestellen, da auch die gelieferte Ware in ihrer hervorragenden Qualität überzeugt.
Vi bestilte tallerkner, men de var desværre fejl i str, så de skulle retur. Det tog næsten to måneder og mange mails før pengene kom retur. Dog mangler der stadig 198, som de har lovet var på vej, men de er stadig ikke kommet. Den anden pakke kom aldrig frem til os, så der var virkelig kaos på dette da de mente det var vores tab, og vi mente det var deres, igen rigtig mange mails over to måneders tid før vi fik pengene retur. Dette har gjort at vi nu har fundet tallerkner et andet sted fra. Virkelig dårlig og langsom kundeservice!!
Übersichtlicher Onlinekatalog, unkomplizierte Bestellung, schnelle Lieferung.
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