My dog was not coping with travelling in our campervan at all. I nearly gave up trying. It has taken effort and training but he has finally cracked it. I believe his travel pod has played a massive pa... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great website, very informative about their products. The limited edition dog pod looks good quality, and very comfortable, would be good to offer a choice of seat cushion colour. Only gave 4 st... Ver mais
I was let down by another supplier, found Luther Bennett online looked like a fantastic product, needed a bed for my doggo so promptly ordered Monday night at 10:00pm. I received the bed by Wednesday... Ver mais
I like the isofix options. I like the squish factor. I like that precipitation slides off the main fabric. Overall a quality and well made product. Because I chose size XL for my growing puppy and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to Luther Bennett, best recognised for our original design of luxury dog car seats—the Luther Bennett Dog Pod. This innovative product is at the heart of our exclusive collection, offering your pet unparalleled comfort and style during travel. We specialise in developing premium, limited-edition dog products, ensuring each one is a class leader in design, quality, and functionality. From our Dog Pod to our award-winning Dog Coat, every item is a reflection of our commitment to excellence. With an Excellent rating on Trustpilot, we pride ourselves on going above and beyond for each customer, delivering not just products but an elevated and luxurious experience. Discover Luther Bennett and join a community that values the very best for their pets.
Informações de contacto
146 CURTAIN ROAD, EC2A 3AR, LONDON, Reino Unido
- 0800 118 4020
- info@lutherbennett.com
- lutherbennett.com
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great car seat
I ordered car seat for my puppy whippet. I wanted something that she can grow into and good quality. I was recommended L&B by a friend.
Postage and packaging no issues. Assembly was initially a bit puzzling, but it is actually very easy, just insert pillows and zip everything.
My pup loved it. She went inside, chewed it a bit and then slept for 2 hours straight.
It is a premium price, but so far feels like it time proof.
Awesome product and service exceeds expectations
Awesome product and the very best in customer service. The team go out of their way to make sure you are happy and exceed expectations. Highly recommend
An excellent product that was simple to…
An excellent product that was simple to fit into the car, now just waiting for the puppy to arrive to test drive it!
Just fabulous.
A very professional and great experience from beginning to end and my furry best friend Teddy now has a fabulous dog pod for the car.
Luther Lounger luxury!
The Luther Lounger is definitely a luxury item and will be used when we are away from home. Our Pomeranian is already very comfortable travelling in her Dog Pod so it seemed logical to have a Luther Lounger to complete the set! Great quality. Thank you.
Great customer service
Edited 1st May
So after writing my initial review regarding customer service Luther Bennett have gone over and above to put things right- it’s always a mark of a company how they deal with things when they go wrong and so I wanted to amend my review to reflect that.
I really appreciate the time you’ve taken to personally contact me and the offer to extend the discount. It’s a really great quality product - still to be tested in the car yet but if it works I would have absolutely no qualms about ordering another.. Thank you for providing great customer service.

Resposta da Luther Bennett
Great service and great quality…
Great service and great quality product. I am unable to review the travel pod yet as it is a pre order but the Luther lounger is great and can be taken anywhere. I will be ideal for our new pup when we take him on holiday to the new forest
Delighted with the size
I did wonder if my springer sized cocker would comfortably fit in the pod as most photos featured smallish dogs. It’s perfect 🤩
Poor customer service
I’ve spend a week trying to place an order and still haven’t been able to.
I emailed them to tell them that although they state on the website they delivered worldwide, when you go through checkout you can’t select different countries. I live in Guernsey and regularly order items using UK shipping methods.
I waited a day for a response, They said it was fixed so I tried again- I got a different error this time- I let them know and they said it had been fixed after another day of waiting for a reply.
I tried again and the postcode still wasn’t valid. I got offered 10% discount and told the website was now working ( yes another day to wait for a reply)
It wasn’t working, same error, and o
I have now given up trying to order.
I understand websites have glitches something but at no point did anyone offer to take the address and do the sale manually.
The website and customer service isn’t to the same standard as you are claiming the products to be! Shame but definitely wouldn’t recommend
Perfect for a cockerpoo
I bought this bed because my cockerpoo is nervous travelling in a motorhome, or any vehicle that’s different to my car. I wasn’t sure if having his own bed that moved from vehicle to vehicle would make a difference.
He absolutely loves it! I wondered if it would be big enough. He is 16kg. He fits perfectly in there and goes to sleep. I am so thrilled with this bed! And so is he!
Please with purchase!
I was wary of spending so much on this. I had just bought a new car and wanted something to keep my pup comfortable and a bonus that it will double as a bed. It is really well made, well wrapped and easy to assemble. Millie loves it and looks so comfortable. I’m hoping that this will last given the investment!
Amazing product but sadly not safe for puppies who chew
I bought the travel car pod in coffee. The actual ‘seat’ is gorgeous, the material is high-end and there is plenty of room for my pup. If it was just down to looks, style and excellent customer service, which I received throughout the ordering process, I would give this purchase 5 stars. However, my 14 week old cavapoo puppy was able to chew through the harness attachment provided in 15 minutes on its first outing, leading to a dangerous scenario of our puppy bouncing around the back seats while we were driving through a busy city. Having paid so much for the car pod under the assumption it was one of the safest products on the market and following other positive reviews, we were shocked that a tiny puppy with puppy teeth was able to chew through one of the attachments.
We’ve had to buy new, sturdier, attachments for the seat from a different provider and are just grateful that he didn’t bounce through to the front as this could have caused an accident. I never normally leave reviews, however, I think it needs to be highlighted that the car pod is not for puppies (who chew everything) and dogs with a tendency to bite at tethers. If your dog doesn’t chew, then definitely get this seat!
Good product
Good product. Slow to arrive and didn’t realise had to assemble on arrival
order never received and money…
order never received and money returned.
I suggest you look back at previous emails and look into it instead of keep sending me mails asking how do I tare recent purchase!

Resposta da Luther Bennett
Car pod. it took a while to arrive
Although it took a while to arrive, I was kept informed, Luna my dachshund loves her new car pod. Long journey no problem, easy to keep clean and very snuggly. 5 stars!
A company that puts customers first
Got off to a shaky start with this company, after some negotiations they more than made up for it, what a refreshing change for a company to actually listen to you and bend over backwards to put it all right can’t thank them enough, the dog coats are top quality and the free salmon treats was such a lovely touch thank you Luther Bennett 5 stars 🌟

Resposta da Luther Bennett
My dog became very nervous in the car…
My dog became very nervous in the car and we really didn't know how to help her. She would stand and shake and pant and whine unless held - and even then was clearly very unhappy. We bought a Travel Dog Pod to give her a completely fresh start and new experience. We have had to build up her confidence really slowly, but she now sits in there for short journeys and today even lay down for a while! She is on a long leash but chooses to jump in there whenever the car's moving, so this is a huge step in the right direction. Very pleased we invested in such a great quality product.
Was so impressed with the coat but…
Was so impressed with the coat but gutted that our dog ( Romanian Mioritic Shepherd) was too big for the largest XL & we had to return it. The Evri return label was emailed to me without delay. I can only hope that there is the demand for them to extend their size range.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







