Luxreaders Opiniões 

1043
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bestilte 3 par briller for snart 1 måned siden og har modtaget ordrebekræftelsen men endnu ikke modtaget mine briller. Jeg har skrevet 3 gange til dem og stadig ikke modtaget noget svar.

Classificada 2 em 5 estrelas

Altogether pretty disappointing experience. Glasses are ok for the cost, but the rest of service has left a bad taste: Bought from a .co.uk website, and my invoice shows I've paid UK VAT (I'm a UK... Ver mais

Classificada 5 em 5 estrelas

Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for... Ver mais

Classificada 5 em 5 estrelas

Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than thei... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Saúde e medicina

Escrito pela empresa

Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable. We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that! We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1043)

49 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Excellent glasses

Excellent glasses. Robust, lightweight, attractive designs that feel strong but flexible to handle. Love them. Highly recommend.

19 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am a regular customer of Luxreaders

I am a regular customer of Luxreaders. I have always had great experience with their products and as they are so reasonably priced I have been brave enough to give different styles a try. They deliver to the UK in a few days and I am so happy to use them.

10 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Screw Loose☹️☹️

The glasses were faulty. One arm fell off as a screw must have been loose. But the truly maddening thing is being completely ignored by the customer service robots. I've complained three times, with three "tickets" being raised, and the promise of an email to address the complaint. Deafening silence from Luxreaders. So disappointing as these are stylish, attractive eyewear products.

10 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Non existence Customer Service

Received 3 pairs of glasses but 2 were faulty and didn’t sit straight on my head. Have tried multiple routes to exchange or return but the after service is non existent. 2 weeks in and not a single response. Reading other reviews it does feel a bit scamish, in that they are happy to take your money but not honour addressing any problems with your order by communicating. Will be raising a case with my bank to start an investigation as paid by CC.

15 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID THIS BRAND

AVOID THIS BRAND.

I am yet to get the glasses purchased from LuxReaders. I made the purchase 10 days ago and nothing has been shipped to either PostNord or RoyalMail. Despite repeated attempts to contact LuxReaders there is no response, only the less than helpful BOT on the website.

I am unable to cancel the order and can only now wait until the glasses may or may not arrive. Considering they are being dispatched from Denmark I am less than hopeful of getting them within the next week.

I can only return the glasses and seek a refund once I have received them. I am highly doubtful that they will be supportive of this process and no doubt I will be stuck with glasses I no longer want.

I am sad that I didn't read the other reviews on here before making the purchase.

2 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The glasses are lovely

The glasses are lovely, good style, good quality, very good price. I bought a second pair after I had received the first and would not hesitate to use the company again. All good.

1 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really love Luxreaders glasses

Really love Luxreaders glasses. I love the designs and coloured frames. I have several pairs of reading glasses and just purchased the sunglasses. I am very happy with the service the quick delivery from Denmark and I like the fabric case which is not bulky and east to pack. The quality is excellent. I only buy from Luxreaders now as the price is so good for the high standard of these glasses. I highly recommend.

3 de junho de 2025
Opinião espontânea

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