Luxton Living Opiniões 

101
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Easy to order, prompt delivery. Unfortunately I needed to return my item but I received a refund in full very quickly and the company didn't want the item returning. I woul definately recommend this c... Ver mais

Classificada 1 em 5 estrelas

0/5 review .....AVOID AvoiD AVOID..... Order placed and accepted payment taken then a few days later whilst the parcel stated it was in transit, then order got refunded! No explanation or respons... Ver mais

Classificada 1 em 5 estrelas

Ordered a rug. Order was accepted and payment taken. The next day I received an email saying this had been partially refunded due to the item being unavailable. I say partially, as I was not refunded... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great products, great quality at prices to suit all budgets which is more important today than ever considering the high cost of living. I've ordered duvet sets, flat and fitted sheets, pillowcases an... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupas de cama

Escrito pela empresa

Welcome to Luxton Living, a UK-based home and bedding company focused on bringing comfort, style, and everyday luxury into homes at affordable prices. We offer a wide range of home essentials, including bedding sets, duvets, quilts, pillows, mattress toppers, towels, curtains, throws, rugs, cushions, and other soft furnishings. Our aim is simple: to make quality home products accessible without the high-street price tag. We carefully select products that combine softness, durability, practical design, and great value, so customers can refresh their bedrooms, bathrooms, and living spaces with confidence. At Luxton Living, we understand that every home is different. That is why we offer products in a variety of colours, sizes, textures, and styles to suit different tastes and interiors. Whether you are upgrading your bedding, adding warmth with a throw, or finishing a room with stylish curtains, we want to help make your home feel more comfortable and inviting. Customer satisfaction is at the heart of what we do. We are always working to improve our products, service, delivery, and shopping experience. Thank you for choosing Luxton Living and trusting us with your home. We take pride in offering friendly support and dependable products for everyday homes across the UK.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

101 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(101)

27 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service and product

I purchased a weighted blanket as a Christmas present. Ordered around 19th December. It arrived in a couple of days - amidst the dramas of the Royal Mail strikes. My step daughter loves it. Good size to go comfortably on a double bed. Super soft and a lovely colour. Thank you

19 de dezembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your feedback. We are glad to hear you are happy with your weighted blanket!

Classificada 5 em 5 estrelas

Pleased with service and product

I ordered the wrong size. Sent it back and they were happy to exchange. Right size arrived and looks fab, thanks

23 de janeiro de 2023
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your valued feedback. We are glad we was able to resolve this issue for you. We hope to see you again very soon!

Classificada 5 em 5 estrelas

Late delivery but great customer service

I placed an order sometime early December. It didn't arrive when expected so I contacted LL. The customer service got back to me very quickly and explained the delivery company was taking longer than expected. Unfortunately I think mine was one of the parcels that Evri (the delivery company) just forgot about over Christmas.
I contacted the company a couple more times, both times they got back promptly (same day or within 24 hours). And they said a few days ago they would send another weighted blanket out to me. It arrived yesterday on time and my girlfriend had the best night's sleep!
I just wanted to leave a review because I was a bit worried ordering from this company as I hadn't heard of them before, and then when it was late I thought the worst. But actually if you contact them they are very quick in getting back to you and the issue I had was the fault of a third party to begin, LL have been nothing but great and their product (from first impressions) is very high quality and very competitively priced. For anyone wondering I ordered the 11.3kg microfibre weighted blanket. Cheers LL!

13 de janeiro de 2023
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Hi. Thank you for your valued feedback, we are glad we was able to resolve your issue in time. We are also pleased to hear the product was of a good standard and suited you perfectly. We look forward to seeing you again very soon!

Classificada 5 em 5 estrelas

I CAN RECCOMEND THIS WEBSITE TO ANYONE!

I ordered the wrong item by mistake, i sent the item back and they exchanged it for me immediately without any hassle. I CAN RECCOMEND THIS WEBSITE TO ANYONE! They also have RAPID responses.

28 de dezembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your valued feedback. We are glad we was able to solve this issue for you. We hope to see you again very soon!

Classificada 1 em 5 estrelas

Very poor customer service

I've bought a Star Teddy Duvet Set King, Navy, when laying it out I have found that the red dye had run into a white star on the front turning them stars pink. This is supposed to be brand new. I have tried to ring them nobody there, I have tried emailing them, they not answer there email very poor customer service I would avoid this company's at all cost. All I want to do is get a refund or get a replacement.

29 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Ordered a king size duvet for £17 brilliant product had to order another which came in 2 days .Suoerb service

23 de dezembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your feedback. We are glad you are happy with your purchases!

Classificada 5 em 5 estrelas

Amazing quality for price…

We Ordered the newer snug and hugg king size duvet set, I must say the quality is amazing very warm weighty and snug.
As advised the delivery took up to 5 days which as it was free is perfect.
We are already looking to order other items due to the great quality offered.

9 de dezembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your feedback. We are glad you are happy with your purchase.

Classificada 5 em 5 estrelas

Ordered a weighted blanket 4KG

Ordered a weighted blanket 4KG, 150X200.
Arrived via Evri courier.
Quick delivery, easy payment system item as ordered.
Thanks

8 de dezembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your feedback. We are glad you are happy with your purchase.

Classificada 1 em 5 estrelas

DO NOT USE !!!!

DO NOT USE !!!!
I had the worst experience with Luxton living ! I returned an item and they didn't acknowledge the return, only when I sent the royal mail tracking did they then come up with the excuse that it was delivered to a neighbor. It took over two weeks to get a refund. It's definitely not HASSLE FREE RETURNS! You end up paying for your returns and they don't even care to let you know when they receive the parcel. I would never recommend them !

10 de novembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I placed my first order however due to…

I placed my first order however due to Royal Mail strikes never received items and when I contacted Luxton Living they advised I would get a replacement and they were try to their word and their item are of real value for money

I will place more orders

Many thanks

21 de novembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for your feedback. We are glad you are satisfied with your overall experience. We hope to see you again very soon!

Classificada 5 em 5 estrelas

I ordered 2 fern green throws

I ordered 2 fern green throws. They arrived very quickly & are exactly as described but better. They are extremely soft & a great size. They were very modesty priced but worth every penny.

4 de novembro de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for using us. We hope to see you again very soon!

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery... the item didn't actually suit my purposes on arrival...wasn't since quite the right colour .. I instigated a return. No problems...

13 de maio de 2022
Opinião espontânea
logótipo da Luxton Living

Resposta da Luxton Living

Thank you for using us. We hope to see you again very soon!

Classificada 1 em 5 estrelas

DO NOT USE!

DO NOT USE!! As to previous complaint Luxton living offered me a free purchase for my complaint. Made my order however they are not willing to send me the item unless I remove my previous comment. Make of this business as you will. Also known as T&A textiles as this is who I was billed by. Read the reviews. Also know as another company too. NO STARS GIVEN. Hassle free returns they are not. £11 to return item and have to fill in a form to do so.

20 de abril de 2022
Opinião espontânea

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