The delivery man was most accommodating taking the parcels right to the place the items were stored. He was professional in every way. All the items ordered were correct. Highly recommend this company... Ver mais
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Leia as opiniões dos outros
I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Ver mais
A empresa respondeu
Although the products are ok and are delivered quickly, thety always deliver on a day when I am not in the office, even though I have made it clear on the days when I am available. I have responded t... Ver mais
A empresa respondeu
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de materiais para escritório
- Loja de materiais educacionais
- Loja de mobiliário de escritório
- Loja de roupas de segurança e de trabalho
- Papelaria
- Grossista de artigos de papelaria
Escrito pela empresa
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Informações de contacto
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Reino Unido
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,1
Bom
311 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
ordered over a week ago
ordered over a week ago, still not got it, don't bother
27 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Mr Hardy,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
amazing delivery
On time delivery and easer to order the items .
Friendly courier,
No issues with items
27 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Patrick,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Good customer service
Receiving good customer service without having to jump through hoops. Had a some damaged goods in our order - one phone call, I explained the problem and replacements are now on the way out to us. Thank you.
26 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Margaret,
Thank you for your 5★ review.
We’re sorry to hear that some items arrived damaged, but we’re glad our team could resolve this quickly for you.
Your feedback is appreciated.
Best regards,
The Lyreco Team
On the whole Lyreco are very good
On the whole Lyreco are very good, their deliveries are not always as good (couriers they use) damages are often happening & don't get delivered to the office (left out in the corridor for residents to trip over). Contacted Lyreco to notify them, but no feedback as yet given. Emailed again, see what happens!
26 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon,
Thank you for your 4★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Wrong item delivered
Wrong item delivered - impossible to get hold of anyone to resolve.
23 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Sally,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Order came on the right day in good…
Order came on the right day in good condition. Many thanks.
20 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Paul,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
always a great service
23 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon John,
Thank you for your 5★ review.
It’s great to hear you are always pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Placed an order on Thursday 15th…
Placed an order on Thursday 15th January , as of the 21st January still awaiting delivery. Every day a different reason for non delivery.
21 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Waited for delivery about 2 weeks
Waited for delivery about 2 weeks.
Didn't get promotional stuff, which was promised on website
19 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Oleg,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
THE ORDER IS ALWAYS WITH US THE NEXT…
THE ORDER IS ALWAYS WITH US THE NEXT DAY AND IF THEY ARE OUT OF STOCK THERE IS ALWAYS AN ALTERNATIVE TO OFFER US
21 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Jane,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Awful service
Awful service. No updates provided on orders, it's taken 2 weeks just to have coffee delivered. Will never use them again.
20 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning David,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Speedy delivery of grade one products.
8 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Maria,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Easy to order
It is easy to find the required items online and ordering is a very simple process. Goods arrive in a timely manner and in suitable heavy duty packaging.
15 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Debbie,
Thank you for your 5★ review.
It’s great to hear you are pleased with our website, ordering process and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
The order was delivered on time and all…
The order was delivered on time and all the items delivered was in line with what I had ordered.
16 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Vijaya,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Great service every time
16 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Stella,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Speed delivery
Speed delivery, dropped off at our required location, very professional and friendly driver
15 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Resposta da Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Rarely do they leave me waiting for…
Rarely do they leave me waiting for things and customer service is always on hand if anything does go astray. Reliable and efficient and very friendly accommodating delivery drivers.
19 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our customer service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very satisfied
We’ve been using Lyreco for our stores in UK and in Ireland and they are very professional, good assortment of products of every kind, very useful for demanding stores, and very helpful and prompt support when contacted via email/call.
19 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Teresa,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very reliable company
Very reliable company, delivering on time and with a wide range of products
12 de janeiro de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Diane,
Thank you for your 5★ review.
It’s great to hear you are pleased with our range of products and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
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