It is extremely difficult to communicate with this company where nobody wants to take responsibility for mistake they make. The orders placed arrive extremely late and we can never be informed of appr... Ver mais
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Leia as opiniões dos outros
i put a request in asking that payment/invoice emails be sent to our finance department, you responded saying this had now been changed, and this morning i received another payment email from you.... Ver mais
A empresa respondeu
I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Ver mais
A empresa respondeu
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de materiais para escritório
- Loja de materiais educacionais
- Loja de mobiliário de escritório
- Loja de roupas de segurança e de trabalho
- Papelaria
- Grossista de artigos de papelaria
Escrito pela empresa
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Informações de contacto
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Reino Unido
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,1
Bom
309 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Avoid this company if you can
It is extremely difficult to communicate with this company where nobody wants to take responsibility for mistake they make. The orders placed arrive extremely late and we can never be informed of approximate delivery day/time. They blame it all on their depot which is nothing to do with us as customers. I would not recommend this company which we intend to close out account with.
10 de julho de 2026
Opinião espontânea
Excellent service every time
Excellent service every time! Prompt responses, reliable delivery, and high-quality stationery. Our representative, Josh Mambo, has been professional, helpful, and genuinely customer-focused, making every order easy and stress-free. Highly recommend this company for their outstanding service!
10 de julho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Kim,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Resposta da Lyreco UK & Ireland
Good Afternoon Avi,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
request marked as complete but evidently not // order confirmations
i put a request in asking that payment/invoice emails be sent to our finance department, you responded saying this had now been changed, and this morning i received another payment email from you.
also receiving three different emails confirming each specific product in an order rather than one confirmation for the whole order is too much. needs to be unified so not flooding peoples inboxes.
wouldnt usually review but you emailed me asking for my opinion.
7 de julho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Bad experience
An order get delivered over a week.
The deliveries are at any time of the day.
Goods not always available.
I’m a new customer and the previous supplier was much bette, I had none of this issue in the past.
You need to improve.
1 de julho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Hi Nino,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Very Professional service and kept…
Very Professional service and kept informed every step of the way till delivery.
Highly recommended.
Thank you!
29 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Nina,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
My order arrived exactly when it was…
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, this was a very pleasant experience thank you.
29 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon JP,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Highly recommended
Have used Lyreco for many years and have never been let down. Good prices and stock levels and a fantastic delivery service. Highly recommended.
29 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Jamie,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
I am still waiting for delivery
26 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Hi Chris,
Thank you for your review. We are very sorry to hear that you are still waiting for your delivery.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Resposta da Lyreco UK & Ireland
Good Afternoon Beatrice,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Our business purchases office materials…
Our business purchases office materials and Nespresso coffee from Lyreco.
All I can say, its outstanding service and quality of products.
23 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Hasan,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and products. Your feedback is appreciated.
Best regards,
The Lyreco Team
Resposta da Lyreco UK & Ireland
Good Afternoon,
Thank you for your 4★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Above and Beyond.
I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place my order for me, she also looked at the best value way of ordering all the items I needed. Outstanding service and a lovely telephone manner. Thank you!
12 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Paul,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Lyreco Double Catering Fridge Purchase
Very good customer service, advising what options are available and what would be best suited to our requirements.
Fast delivery and the driver was very helpful.
it worls great and is exactly what we needed.
5 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon David,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Just quick and easy to make all the…
Just quick and easy to make all the necessary arrangements for the collection
15 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Ruth,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
I always order with Josh Mambo,always…
I always order with Josh Mambo,always helpful ,professional and reliable.
He makes sure we receive our orders on time,and provides an excellent service.
18 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Fantastic service and great coffee machine!
Highly recommend Lyreco! Sean was extremely professional and helpful throughout the process. Delivery was incredibly quick, and the new coffee machine completely exceeds our expectations. Five stars!
9 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Jen,
Thank you for your 5★ review.
It’s great to hear that you’re pleased with our service and happy with your new coffee machine. Your feedback is appreciated.
Best regards,
The Lyreco Team
Resposta da Lyreco UK & Ireland
Good Morning Brian,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Resposta da Lyreco UK & Ireland
Good Afternoon Arifa,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and communication. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very quick response and delivery
3 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Ian,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
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