The product was good quality and the medium size was correct. Customer Service was available and they handled my request as expected. Would order from them again.
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Leia as opiniões dos outros
Although the top I ordered was of good material and style, it didn't fit me well so I contacted Customer Service and the response was prompt and the rep was very helpful. I am happy with their servi... Ver mais
Ordered the tank tops with bra inserts- very nice product, lovely fabric & quality- but the cups did not fit properly. I initially had some difficulty making my return but ultimately they refunded... Ver mais
I'm disappointed that I did not receive the product I ordered. I got a message saying it was delivered, but it wasn't in my mailbox. I contacted the post office, but the tracking number was not a USPS... Ver mais
Sem histórico de convites para avaliação
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Quality product
The product was good quality and the medium size was correct. Customer Service was available and they handled my request as expected. Would order from them again.
Recommend
Although the top I ordered was of good material and style, it didn't fit me well so I contacted Customer Service and the response was prompt and the rep was very helpful.
I am happy with their service.
Ordered the bra-free tank tops
Ordered the tank tops with bra inserts- very nice product, lovely fabric & quality- but the cups did not fit properly.
I initially had some difficulty making my return but ultimately they refunded me & I appreciate the service.
Good customer service
Although the tank tops themselves did not fit me well, the customer service was outstanding, and they resolved my issue quickly and easily. Since I had such a great experience with their customer service, I would encourage others to consider ordering from the brand even though it may be difficult to figure out your size online.
All I can say is WOW!
All I can say is WOW!! My Customer Service experience was fantastic!! They answered my e-mail request promptly, listened to my concerns and followed through with solutions.
What more can I ask for!!!
Thank you so much M Iktops!
I ordered two halter tops
I ordered two halter tops, same top different colors. The tops are amazing soft material, good quality material, and good colors. The tops are, however, did not work for me. They did not give me the support I need to wear the tops without a bra as shown in the pictures. So real disappointed in the tops. The customer service however has been Great! They have been quick to respond and very helpful and eager to work out my disappointment. I would order again from this company when I find a suitable item.
Great Customer Service
I ordered this really cool pant jumpsuit from their website. When it arrived I noticed it didn’t fit like the photo (the buckle straps at the tightest option wasn’t enough to raise the top to be able to wear without a bra like the photo without everything still showing , and I’m not a huge breasted woman) and saw that I couldn’t order a smaller size to try. Thinking this would be another hassle since this wasn’t shipped from the US, I reached out to customer service with the issue. To my surprise, they were prompt in responding AND resolving the issue. So much so that I responded back to them about it.
I’m disappointed the outfit didn’t fit, but I would happily buy something else from their site. Honestly the best, quickest, and simplest customer service I’ve ever dealt with buying online.
Customer service was excellent
Customer service was excellent. They addressed any issues I had quickly and were very understanding. I love my alls. I just didn't want 3 colors. I only wanted to keep 1 and they were very accomodating. I will buy from them again.
Excellent customer service!
I had a problem with the fit of the top of the bikini I ordered
I had a problem with the fit of the bikini I ordered so I contacted Customer Service. They were quick and efficient and solved my issue to my satisfaction.
Disappointed, but company did the right thing
I'm disappointed that I did not receive the product I ordered. I got a message saying it was delivered, but it wasn't in my mailbox. I contacted the post office, but the tracking number was not a USPS number so they couldn't track it. I am pleased the company refunded me right away after all of this.
Excellent customer service
Excellent customer service when I ordered a dress that didn't fit.
I purchased 2 dresses from Iktops but did not fit
I purchased 2 dresses from Iktops. The dresses did not fit and one came late. I contacted their customer service and they were so very helpful to correct the situation. They truly wish to please the customer. I wish all companies were as wonderful as they were!!
My item did not fit
My item did not fit, so I had to request a refund. It took a few steps but my money was completely refunded
Beautiful swim suit and very reactive…
Beautiful swim suit and very reactive to customer questions and concerns!!
Shorts I purchased
The product I purchased, shorts, were too big. I had to email them to get instructions on a return. They responded quickly and refunded my money promptly. Fantastic customer service and the shorts would have been cute had they not been too big!!
My tops did not fit right
My tops did not fit right. At first I was not getting a response on how to return but they ended up crediting my account. I appreciate the credit.
Great customer service
I ordered a pair of shorts but they were too big. The quality was great and it arrived in the time the estimated. Iktops were so great at refunding the order. I’ll have to try some new things from them next time because the quality was great.
My order got lost and I emailed iktops…
My order got lost and I emailed iktops customer service and got a prompt refund. I have reordered and am awaiting those. That was my second order, first order was delivered and tops were great quality so I will be ordering from company again
Product was good quality but I had an issue with the fit. Customer service was very prompt and resolved my request quickly and kindly
Customer service by email was very responsive
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